Not very helpful. Don't waste your time or money. It just leaves you frustrated and afraid to eat.
These guys know what gluten is and how to handle it! It's one of the few places on my regular rotation. They have a large gluten free menu that explains how the food should come ( I.e. No bun, real butter not the whipped stuff they usually serve etc)
The food was awful. There is a gluten free menu but the staff doesn't follow it. The cook did but the food was bland and very low-quality. For the others that were not celiac, they got dog food looking meat loaf, low quality boxed Mac and cheese, etc. Don't go here!
I got the bunless burger with a loaded baked potato. The hamburger steak (what it really is) came with lettuce, tomato, pickle, and onion on the side. The very nice waiter brought me some ranch dressing and I made it into a little salad. I had been craving a hamburger, and this satisfied my craving.
It may have just been the waiter that I had but he was not familiar with GF at all and did not listen when I repeatedly told him that my food had to be GF. Food was brought out with gluten containing items on the plate! I had the ribs and they were okay. Service was also slow and I was not dining at a prime time hour. Overall I was very disappointed.
Not GF educated.
Terrible menu options for a restaurant with such a robust menu. Very disappointing. And they screwed up our order and brought regular food instead of the "sanitized" gluten free food; yet the waiter read off the gluten free menu with me and I stated gluten free several times.
This location is VERY unaware about gluten free offerings. The hostess had no idea what I was even saying when I asked for a Gluten Free menu, asked a server who was also unaware. The server told me that they didn't have block butter, as she had never heard of that at the restaurant. I explained that I eat at other Logan's locations and it was a normal item. My gut was telling me to skip dinner since there was so little knowledge of the menu. We will see if I end up with a reaction.
Ask for a gluten free menu when you arrive. It has a fair amount on options and outlines their gluten free policies as well. I've always enjoyed logans and make a point to eat here when I travel to Michigan. Warning: if you have a peanut allergy, no not go here. They have peanuts at every table and throw shells on the floor.
Photocopy GF MENU and several entrees. BBQ 1/2 rack baby back ribs, waitress checked if sauce is GF. large sweet potato with cinnamon sugar and slab butter. Skewer of grilled vegetables: onion. Tomato. Zucchini. Mushroom. No side effects noted within 1 hour. Price similar to other local chain restaurants. Grill has a separate section to cook allergen free foods. Peanuts and rolls on table.
Gluten free menu was readily available at the hostess desk and our server was great. She went to great pains to make sure that my husband's meal was as gluten free as possible. She even asked whether she should bring any bread out for me (I wasn't eating gluten free). Great restaurant, with a specific menu of gluten free items, with lots of choices. The food was excellent here, at a noon meal on a Sunday....pleasant and very helpful staff that were knowledgeable about gluten free eating. Very clean and cheerful restaurant. We would definitely go back if we are in this area again. $$
We stopped for lunch at this Logan's Roadhouse, as we were traveling through the area, on a Saturday. We asked for their gluten free menu as soon as the seating hostess greeted us and were promptly handed one, that was readily available at the hostess desk. The pleasant, young server said that she was not familiar with the gluten free menu but after we placed our order, she came back to tell us that the baked sweet potato that we had ordered, could not be served with butter, as they only had margarine....and that could not be included with their gluten free items. She let us decide if we wanted the margarine or not. Logan's did seem "aware" of gluten sensitivities and did try to provide us with accurate information regarding their menu. There was a nice selection on their menu and everyone was pleasant and helpful that we encountered. The food was very good and the only reason that I didn't give them 5 stars was due to the fact that I felt that the probability for cross contamination was quite high. Price $$
True gluten-free is without ALL grains including rice, corn etc. Logan's actually recognize that rice is part of gluten-free menu so I am amazed that there is 1 chain restaurant that is up to speed with gluten facts. Glutenology org has the latest research about gluten for anyone who has not already found this info.
Asked for gluten free menu and apparently was an inconvenience to waitress as she rolled her eyes. It was out of date by almost 2 years and I asked if they could check for an updated list. While waiting for any information, the waitress then tried to bring us rolls - which we sent back explaining the severity of the allergy. Manager came out almost 15 minutes later and slapped it down on the table and snapped, "Here, what do you want off this?" Needless to say, we didn't stay and can't tell you about the food at the location.