• Sweet 27 Gluten Free Bakery and Cafe

    1 starsMay 16, 2013

    123 W 27th St, Baltimore, MD 21218

    If you are looking for a good cake, beware! After reading the mostly positve reviews on this bakery, I ordered a cake for a very special event. Tiramisu is one of my favorites, and I figured a bakery would know what the flavor profiles of this dessert are (coffee, ladies fingers, and ricotta cheese). A friend picked up the cake and brought it to DC. Upon opening the box we discovered a pumpkin cake with cream cheese icing. Thinking they had sent the wrong cake, I called and let them know the wrong cake had been picked up. The individual on the phone, apologized telling me that a manger would call me in the morning to refund my money. After several days calling the bakery trying to get in with a manger, I was told that was the cake and too bad if I did not like it. (I still do not think i got the right cake or else they dont know what a tiramisu cake is). I threw away most of the cake which was to serve 24 ( i had a party of 40 people) since it was not a good cake - pumpkin, carrot whatever. As an individual with celiac i have stomached through a lot of bad gluten free products but this was one of the worst cakes i have ever had. I'm never going back, nor will anyone I know! In the end it was a bad cake, with VERY BAD customer service.