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Reviews


  • California Pizza Kitchen

    1 starsMay 13, 2014

    11840 SE 82nd Avenue, Happy Valley, OR 97086

    Got a gluten-free menu and ordered off of it and even pointed to the gluten-free menu as We ordered and the waiter punched in a regular pizza. After eating a slice we asked to confirm that it was gluten-free and he said no. He then argued with us that we had not ordered gluten-free until we reminded him we were pointing at the gluten-free menu. He did not seem to understand how devastating it was to Have eaten the pizza and said at least it was only one slice and he would try to get it taken off our bill. We were in complete shock I had not eaten gluten in almost 10 years other than unavoidable cross-contamination He did get it taken off the bill and offered to give us a new pizza which we declined. The waiter was apologetic in the end however the manager didn't even come over and apologize or check in with us and I heard him tell her what happened, terrible customer service. We will not be going here again. Beware!!!

  • California Pizza Kitchen

    1 starsMay 13, 2014

    1051 W. State Highway 114, Grapevine, TX 76051

    Got a gluten-free menu and ordered off of it and even pointed to the gluten-free menu as We ordered and the waiter punched in a regular pizza. After eating a slice we asked to confirm that it was gluten-free and he said no. He then argued with us that we had not ordered gluten-free until we reminded him we were pointing at the gluten-free menu. He did not seem to understand how devastating it was to Have eaten the pizza and said at least it was only one slice and he would try to get it taken off our bill. We were in complete shock I had not eaten gluten in almost 10 years other than unavoidable cross-contamination He did get it taken off the bill and offered to give us a new pizza which we declined. The waiter was apologetic in the end however the manager didn't even come over and apologize or check in with us and I heard him tell her what happened, terrible customer service. We will not be going here again. Beware!!!