Abbott's Frozen Custard

1 rating
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Dessert, Ice Cream
100 Marketplace Dr
Rochester, NY 14623

Most Recent Reviews


Celiac
4 years ago

This particular location does not label the menu, but the workers know which flavors are safe. Vanilla is always safe and chocolate never is. Their flavors rotate daily. They scoop the custard but each flavor has it's own scooper so there isn't cross contamination. I liked my vanilla and did not get sick. No cones or toppings

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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Reviews of this Chain

Celiac
1 year ago

Beware of the chocolate custard, which contains gluten because it is made with malt (barley). I did not think the world would be so cruel as to gluten chocolate ice cream so I did not ask on my first trip there. Reminder to self: always ask about my food allergies. That said, this custard is excellent, but be sure to ask for the listing of allergens before your order and know the cross contamination risks.

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Celiac
1 year ago

I’m not really sure how to rate this with stars because it seems like one of those places where it depends what server you get. I went in with high hopes today but was told, “I think all of the flavors contain gluten.” I’m not sure if this person just didn’t know because she also responded initially to my question about gluten by saying something about nuts (it was very difficult to hear her); I had to clarify that I do not have a nut allergy. Still giving it three stars because I don’t want to discourage someone else from trying if maybe they’ll have a better experience with someone else. I didn’t buy anything.

Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
1 year ago

Went towards closing time and the server was using the same scoop for all different flavors. Also told me that unless the prepackaged pints were labeled GF, they were not GF due to “how it’s made that day”

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Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
1 year ago

Not all of the flavors were gluten free but the staff were very helpful. If they didn’t know they looked it up in a manual. They had toppings in the back that they used to avoid cross contamination. And the custard was great.

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Celiac
2 years ago

Not lots of flavors but vanilla, vanilla almond in a dish, milkshake, sundaes have been safe for our family. Unfortunately chocolate has malt.

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Is there a gluten-free menu?
  • — No gluten-free information on the menu

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