Terrible menu selection (can't even get chicken fajitas) and the chips were awful. No GF queso, mex rice, or refried beans.
Worked as an employee here before I was diagnosed with celiac. VERY UNSAFE for those of you with celiac. DO NOT EVER consider trying to just "sneak by" at this restaurant. Everything is cross contaminated and plates are only made "Gluten SENSITIVE".
Not gluten free!!! Only gluten sensitive. They accidentally plated my food wrong putting gluten containing rice on my plate under my meat & veggies. They just scraped it off. Didn't use a fresh plate. I emailed & they were to get back to me & never did! Definitely not worth going back. Ever! Also a sauce that was suppose to go on my meat didn't. The waiter said it contained gluten. So I couldn't have it even though it was on the gluten sensitive menu. Either the menu needs to be changed and/or the staff needs to be educated. It's not a safe place to eat.
Abuelo's has a "gluten sensitive" menu, not a gluten-free menu.
Great Mexican food with true atmosphere. they do not have a GF menu, but many dishes are naturally GF. I eat their cheese enchiladas, tostada, beans, and Mexican potatoes with no issues. We eat here a couple of times a month.
I tried this place three times and got excessively sick was fed flan and gf chips but as i asked if the grill was shared with gluten itemd they didnt have an answer. If you are sensitive stay away!
Excellent! When I told the waiter I was gluten free, he went into action. I didn't have to ask for anything. He brought me the gluten free menu and put in a order for gluten free chips right away. The menu gad great choices, and the food was delicious. The only reason I felt sick when I left was because I are so much!
Manager has been great! Came over to the table and has been very helpful with what is gluten free. Our waiter on the other hand a little ditzy.
The staff was knowledgeable and helpful. As soon as the waiter knew I was gluten-free, she started preparing the gluten-free chip option (not listed on the gluten-free menu), and the salsas and dips are so good! The bacon-scallop fajitas and sangria are amazing!
Gluten-free menu with a variety of options - combination plates, fajitas, and salads. The food was average, but the service was below average. The stars are awarded for the food, bonus points for a gluten-free menu.
Very small gluten free menu, the waiter has no knowledge and the manager was too busy I guess to come over. The food was not good and service was just ok at best.
I’ve come here twice with a family of four, we are all gluten free, but I’m the only one who is intolerant. I’ve never had bad food, and our service was very polite. I cannot say if there is cross contamination but I’ve never had any major discomforts. It’s TexMex, but it’s still good.
While they do not guarantee a gluten free environment, they do have a gluten-free menu and will serve baked (bland but I am grateful for them) tortilla chips in place of fried. I do well here despite being highly sensitive. If they had more GF salsa and if they had better tasting GF chips I would give 5 stars. Last week, I ordered carry-out from here, and the soft corn tortillas were handmade and AMAZING! 4.5 stars for me now!
This was disappointing. I got a tamale which obviously had been frozen and stuck in the microwave to heat up. When the waitress served it, it was way too hot to eat. It took about 10 minutes to cool down enough to eat. Even then the cheese burned the roof of my mouth. They were expensive for what they are and bland. Overall, it was not a pleasant experience. They may have gluten free options. But I won’t be returning.
The gluten free menu is on the reverse side of the vegetarian menu, so don't mix them up. The manager is very knowledgeable, so if you want to be sure, ask to speak to him. Our waitress had gluten allergy awareness, but did not know that the enchiladas had flour in the filling. Manager caught it though. Only gave 4 stars because the options are still limited
Our waitresses were awesome and sympathetic, they asked the kitchen lots of questions for us to make sure we avoided cross contamination. They have a separate gluten free menu that you can ask for, which is pretty small but has some tasty options! They special made my fiancé chips using the oven instead of the fryer. So far he has no gastrointestinal issues!
Good variety of selections for gluten free menu. Had Bacon Wrapped Stuffed Shrimp. Traded garden fresh vegetables for cilantro lime rice, and traded refried beans for charro beans. They offered baked corn tortilla chips for gluten free, and separate dish for salsa to avoid contamination from others at table with fried chips. Server was knowledgeable of gluten-free dining and was very nice. We went just before dinner rush which I recommend so that server and chef will be focused on avoiding cross contamination.
This was just awful for GF! the server was uninformed and the meal that I was served was mostly grease. I do not recommend. There are so many better options for GF Latin food.
Their Gluten Free menu is quite small (no enchiladas :( ), though they do say in restaurant text that meals are made to order, so I wonder if one could ask for corn tortillas instead for meals but the waiter didn't suggest this. Their fried chips are not gluten free but if you ask they will go bake some for you, which is nice. Everything tastes really good, some things were pretty spicy. I was a bit sad at how small my tamales were, though. I'm not quite sure the food is worth the price but overall good experience.
Good menu for gluten free but very dry soft tacos. Tasteless food. Bland. Won’t go back
If you want authentic Mexican food, this is not the place to get it. The gluten-free menu was extremely limited. The vegetarian menu was on the flip side of the gluten-free menu, and there was very little overlap (I’m a vegetarian, also dairy free). The waitress was very patient and helpful; she kept suggesting different items that were not really Mexican (such as a salad with mandarin orange slices). Finally, she recommended that I simply order a side of black beans, a side of cilantro rice, and a side of corn tortillas, and make my own tacos. I did just that, and the food was exactly what I was craving. But I wouldn’t go back if I wanted anything other than corporate food.
The waitresses are very knowledgeable; however the food had no taste.
I got the tamale plate with refried beans and the vegetable medley. They have a gluten sensitive guide but have a disclaimer that they cannot guarantee a meal is entirely gluten free. However the waitress was very kind to make sure to mention it to the cook. I did get a headache after I ate there but I also have issues with dairy which my meal contained a lot of it.
There is a gluten-sensitive menu, but the server warned us that the food is not cooked on a dedicated surface and the cooks do not change gloves. Cross contamination is likely. We really appreciated the knowledge of the server but it seems like it would not be that difficult to avoid the cross contamination, a situation that is beyond the servers control.
The chips are not gf since they are fried in the same oil. Although the chef baked the chips for me and they were delicious! My server checked with the cook to make sure that my food was prepared safely and I didn’t get sick! 10/10 would return!
My husband loves Mexican food and found this place that carry gluten-free menu. He ordered tamales, lime rice and refried beans. It was delicious and very pleased with the waitress that are familiar with gluten-free. Also have baked tortillas chips that are gluten-free with sauces. Will definitely come back.
Very knowledgeable staff, they took extra care in making sure our food was gluten free and was prepared and cooked away from the other food to avoid contamination. The food was really good and the atmosphere was very friendly.
I absolutely love this restaurant! I am Celiac and have extreme allergies to items. I have not once been sick or had any reaction to their food. It's the best Mexican restaurant in town! Flan is totally gluten-free too!
Ordered from GS menu: Sweet Tea Gluten Sensitive Chips & Salsa Inferno Nima Tested & Passed: Honey/Chile Pork Tenderloin, charro beans & veggies Staff did say that the menu is GLUTEN SENSITIVE because they cannot guarantee the meal will be entirely gluten free.
The server we had took celiac very seriously. He went the extra mile with gf chips and making sure things were cooked and served separately. I didn't get sick and it felt like a victory, as having celiacs has made dining out mostly unpleasant.
Waiter wouldn’t confirm ingredients on any “gluten sensitive” menu items. Refused to speak to chef. Only useful information I got was that the sauces on both entrees on the menu contain wheat.
nice restaurant, separate but limited GF menu. Baked chips given as regular tortilla chips are fried in shared fryer. Server even brought me my own salsa dish to avoid cross contamination. Food was ok, plenty of it...but it was not my style of Mexican food. Too jazzed up for me but I appreciated the effort put into caring for my meal.
They changed their recipes and now the "gluten free" stuff isn't any good. Very limited on what is decently safe to eat.
Hostess brought my son his own basket of chips and identified the gluten free salsa to us without being asked. Waiter was friendly and helpful, helping us choose items on the gluten free menu that would work in the kids meal. Everything was delicious!
This restaurant had the most flavorless gluten sensitive options I have had in years. Really awful. And there were no prices on the gluten sensitive menu. I ended up paying twice as much as I wanted to for food that I didn't like at all.
my wife only has half of a colon due to celiac we have tried the gluten-free menu 3 times each time reducing the items and each time a bowel explosion worse than the last the Manager says it's gluten sensitive not gluten-free
We always get excellent service here. I'm not as sensitive as I use to be but I've never gotten a reaction here. They bake chips to make them gluten free. The gluten free is small but its all delicious. Just make sure to ask for no chip in the guacamole if you order it.
I enjoyed my experience at Abuelo's. The server was very knowledgeable about celiac/gluten. She brought me chips that were prepared separately to avoid cross-contamination. They were baked instead of fried so not quite as tasty, but I'll take that over being glutened anytime. The gluten sensitive menu had plenty of options to choose from. I had the barbecue shrimp fajitas and would recommend them to others. I would go back to Abuelo's when in Roanoke again.