American Express Centurion Lounge

1 rating
$$ • Travel Lounge
Reported NOT to have a gluten-free menu
Terminal 3, Nelson Rd, Longford, Hounslow TW6 1BZ, UK

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


No GF food at buffet or dessert station. Many items were marked vegan, but no mention of GF. Lots of cross contact at the buffet. There were crumbs from nearby sandwiches on the cheese platters. My husband talked to the kind chef and he thought the only thing safe for me would be the broccoli. He offered to cook me some individually so it would be safe. He also said he had some packaged GF bread. However, when the bread came out, it had been toasted and we were sure it was toasted in a shared toaster. Sure enough, the toasted bread came back Gluten Found on my Nima. The broccoli and pea pods tested GF and were very good.

We were shocked at the lack of GF offerings in the Centurion Lounge. Don't count on eating much here, but do ask to speak to someone about your choices as staff was kind and eager to help.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • At the Airport

Photos


Broccoli and pea pods tested GF on my Nima.
Toasted GF bread came back Gluten Found on my Nima. There was no dedicated GF toaster in the kitchen.
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