My (take out) order was cross contaminated when it was bagged with non-gf food. I called the manager to discuss. I was told that they take great care to make sure that the food prep area is safe but they don’t bag take out orders separately because there are so many people who choose gf as a choice, not a medical need. I explained that I am having trouble understanding why they would consider being very strict in the kitchen but throw caution to the wind when it comes to bagging the meals. The breakouts on my hands tell me that it is not a good idea to bag gf and non-gf items together.
one of the worst restaurant experiences I've had in a long time. The waitress talked down to us, in a poorly trained beauty pageant kind of way. There was a lot of gushing about how careful they are with allergies, but no details available when we asked questions. The gf pizza arrived with the crust barely cooked. They took it back to cook it more (so much for the health department not allowing partly eaten food to return to the kitchen) and returned it barely changed. We showed the manager who responded, "It's cooked." When we showed him the play dough quality of the crust and asked him if he would eat it, he finally said said, "no." After substitutions, the two entrees arrived at our table more than half an hour apart. Neither one of us needed to be told, "Good job," when we finished our food. Neither one of us needed to be *told* to order dessert. Which means we certainly didn't need to hear the gluten free desserts (two options) and then be told we shouldn't eat them because they were both made in facilities which had gluten. Even without dessert, my celiac friend got a gluten hit, so I'm expecting my characteristic gluten migraine tomorrow morning. I do not recommend this place. I will never go back.