Ordered a baked potato for carryout, loaded. Butter & sour cream were on the side, as was the dry chicken I chose as part of it. It came with melted "real" cheese on it (as opposed to a cheese sauce), BUT THEY STUCK TWO HUGE SLICES OF GARLIC BREAD IN THE BOX WITH THE POTATO!!! Ugh!!! So. Frustrating!!! Also got a side of potato salad- too sweet for my taste. Coleslaw was good, but felt "glutened" afterwards - and because they screwed up my potato, it was all I ate, other than the bite of too sweet potato salad. My dinner ended up being a KIND bar and a Haggen Daas vanilla ice cream cup from the hotel lobby market. Boo.
When I walked in & asked if there was a gluten-free menu, the hostess had one ready to hand customers. When the server, Petronillia, came to the table, I explained I was celiac. She was friendly, very knowledgeable & efficient. When I ordered my food she made sure I knew that there would be no bread. She also made sure I knew all 6 sauces were gluten-free. The food was hot, tasted wonderful & I loved being able to try all the sauces! This location was my first time eating at a Bandanas. It will not be the last one! When I take the road trip from Virginia to Kansas City, this will be my stop for food. (And having lived in KC, I’m picky about my bbq! LOL)
This was my second time stopping by during one of my road trips. During the first visit the manager came out to the table to make sure my order was safe. This one I ordered to go. Everyone was equally as helpful and no problems afterwards. It tastes delicious too!
Told them I was celiac. Ordered from the gluten free menu. Meal showed up with bread on top. So I told them I couldn’t eat it and would get sick. They took it back and just took the bread off and sent it back. So I still would of gotten sick. Just ate my sides and left the contaminated food.
Tried the soup on the gluten free menu and explained that I have celiac disease and needed them to be extra cautious. The next morning I woke up with the rash and nerve pain that I always get after eating gluten. This place is not safe for celiacs.
omgosh delicious! The staff was very nice especially considering we showed up an hour before closing. All their bbq sauces are gluten free and the meat is real country bbq since they have their own smoke house that just draws you in. amazing
Pork bbq lunch with loaded baked potato and green beans-yum! Usually I worry when ordering gf over the phone, but the lady I talked to was very reassuring, knowledgable and made me feel sure everything would turn out right. Food was great, didnt get any hint of sick, will definately be back!
When I asked the waitress if they had a gluten free menu, she enthusiastically replied that they did and produced what I thought to be an extensive gf menu for my corner of the world. The food was hot and tasty. The wide selection of BBQ sauces were all gluten free. I learned there is a location in Carbondale, IL, and I will visit that location when I'm there.
I found this little gem while driving along I-64 towards Missouri. The smell was awesome and staff was super friendly. I timidly asked if they had anyone come in with gluten allergies expecting a blank stare and what I got was an enthusiastic yes and they have a specific gf menu and most everything here is gf! The portions were large and reasonably priced. I had the pulled chicken and pulled pork with sweet corn and loaded baked potato. I was in heaven with my first bite. Everything was absolutely mouthwatering. Several sauces to chose from too. I am so glad I took a chance and stopped by.
Tried this restaurant based on reviews. Stopped in for take out and I told them several times gf. When I got our food I checked to make sure gf. One meal had bread sitting on food. They apologized and gave me all new food. Made us nervous. In the end food was good and no issues after getting new food.
We have been to the Bandana in Cape Girardeau MO twice and the one in Arnold once.. Both locations were great. They took the "Allergy" seriously. We had great experiences all times. The most recent time we were there they caught an accidental slip. The staff in back accidentally put the bread on the plate. The waitress asked us to make sure it was an allergy as I had just said we are all gluten free. My fault on that it won't happen again. But when said yes a young man came to the table and said I am very sorry but we need to remake all your meals as bread touched them. I was impressed I know some places that would just take the bread off and not say a word. They remade our meals and all was well. The manager and waitress both apologized. several times. We explained that we understood but we were happy they had fixed the problem. We did not get sick. Life is good.. The food was excellent and there are many gf options. We love Bandana.
Food was great! Staff was knowledgeable and they had lots of options on the separate Gluten-free menu. My Celiac kids got the “Budget Buster” meal which was only $6.99 and included a meat and 2 sides (we just ordered it without the garlic bread). All of our food was SO good!
The staff was very kind and helpful and the food was great. I would however recommend bringing your own gluten free bread just in case you order one of the sandwiches so they are easier to eat. Only downside is that the gluten free menu is very confusing. Otherwise great place!
Server brought out my meal with the garlic bread on top of the meat (which I obviously didn’t order). The server (Austin) has my entire plate remade, which made me feel much more comfortable eating my meal. Their website has a gluten-free menu (and other allergens).
GF menu is available online. I don't know if they have one in the restaurant, because I used the online one. Lots of choices, and I didn't have the problem others did with the bread on the plate. However, when the server made a mistake with a side, she grabbed the side dish, then came back with another, holding it with her hand over the food, which didn't seem sanitary. I wouldn't think they're careful enough to make it safe for celiac, which is a shame, because it could be a haven for GF folks!
Have eaten here several times without getting sick. Luncheon turkey dinner with potato salad, barbecue beans and side salad with the lemon dressing. I always let the server know I have celiac disease and ask that he/she request the kitchen staff to use new gloves. They always seem to be knowledgeable about allergies.
We always get the BBQ takeout and make sandwiches at home with our gluten free buns. Yummy!
The dinner rolls are not gluten free. Some of the desserts are not gluten free. beyond that, try just about anything, it's all good. Pork and Beef plate was great. very knowledgeable about what is and isn't gluten free
I got glutened. It wasn't entirely their fault, but I wish they were better trained. I didn't realize the family meal we ordered would be on one platter and the garlic bread would be on top of my meat. My four year old was melting down so I didn't try to get it fixed. I will eat there again, but I don't trust the staff to catch cross contamination issues.
The staff is knowledgeable and accommodating. All the meat and BBQ sauces and most of the sides are gluten free