Basil Box

I just got back from lunch at the Basil Box. Although they have some gluten containing products they have always said they are made in a separate area of the restaurant. The build your own box from the front section is supposedly all gluten-friendly items and that there is no gluten kept in that area. Today, after ordering my food, I noticed they had GLUTEN containing spring rolls located behind all the sauces. Big cross contamination risk. I hope I don’t get sick as it typically takes a few hours. I have lost my confidence in their ability to serve me safely and will think twice about going back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

All the bowl makings are gluten free, so I still have a relatively high level of confidence when ordering from here, but I do miss the comfort of when the entire menu was gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I got sick shortly after eating here. NOT CELIAC SAFE OR DEDICATED GLUTEN FREE.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I have gone to the Square One location and was not pleased with the quality. This Oakville location has fresh offerings and has not disappointed me. There is a patio area. Most of the foods are gf. I think there is a packaged dessert or snack that isn't.

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers online ordering
• Offers outdoor seating

Great tasting food. Rice / noodles / salad bowls

Celiac friendly?

Yes

Food was delish, very safe. Quick and good place

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

My second time eating there and I was so happy! Yummy curry tofu rice bowl. Filling and decent price.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very good pad Thai.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I was told everything is gluten free although they aren't a gluten free establishment. I haven't had a reaction to any of the food there.

Majority if not everything is marked gluten friendly.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great food, very fast.

Safety Feature Ratings

• Completely dedicated gluten-free kitchen

Other Characteristics

• Good for dairy-free