Very good food. Excellent service. Helpful staff.
Visiting Charlotte and read reviews so I tried it. Limited menu, pad Thai, fried rice , 2 soups. Had chicken satay but couldn’t eat sauce bc they thicken it with flour. Staff is very knowledgeable If you like shrimp they have GF basil spring rolls, not fried.
Ordered take out and the hostess was aware to add “gluten free allergy” to the ordered items. Menu items were clearly marked that were gluten free or could be made gluten free. We got pad Thai and the curry which were awesome!
GF items are clearly marked on the menu. My waitress was knowledgable about celiac and said she would note that I had celiac to insure the kitchen took extra care to avoid cross contamination. I had the pad thai and it was excellent.
Delicious! The staff was very knowledgeable. We had amazing pad Thai and chicken fried rice. So many tasty options. Waiter was kind and understood celiac disease. For my birthday they gave me coconut sticky rice with mango! Loved everything. Will definitely be back!
The menu was clearly marked and the food was delicious. Highly recommend.
I echo Corey's comments and also agree the coconut chicken soup was awesome. Green curry was also excellent and there were a few dinner options to choose from.
Excellent food. The chicken coconut curry soup is incredible. The staff is completely knowledgeable about GF/celiac/cross-contamination. Have eaten here multiple times with no issues.
Excellent food and they really took my Celiac seriously
I've eaten all of their GF meals and had no issues. The food is great and I've never been disappointed.
Plenty of options. Items were labeled as GF on the menu. I also have a dairy allergy and they were able to talk through options.
Celiac who has never gotten sick here. The Pad Thai is my fav but everything is yummy.
Good food but had a bad reaction after. I was so disappointed.
The food is delicious. I have never been "glutened" here!
I have Celiac and I made sure to tell my server when ordering. I ordered the Pad Thai which is naturally gluten free but it apparently was not gluten free as I was very ill afterwards. My server kept trying to cut me off as if he knew what I was talking about.
Enjoyed a special birthday dinner here. The gf menu was a good one. The Pad Thai was terrific! The wait staff and manager were careful to give us the attention we needed.
The menu has gluten free options noted. The waiter was very knowledgeable about the menu and was able to suggest items that were also soy free. I had the soup and some of my husband’s pad thai. They were very good.
This is the third Basil resteraunt we have been to. They always seems knowledgable about gluten free and there are a couple options on the menu. Mike my hubby is intolerant and I am diagnosed Celiac. I have eaten at Basil 4 times and have had no issue so far. I do indicate that gluten free is not a preference but a medical need.
Food is excellent here and the menu has several GF options that are cleay marked. The sauce that came with the Spring Rolls was not GF because of the Hoisin sauce. So, waiter offered to bring the sauce without the Hoisin in it. Waiter was very nice and accommodating. We had GF Pad Thai and GF shrimp fried rice.
Very good. The main menu was clearly marked with many gluten free options. My table ordered Pad Thai, curry, beef satay, soup and Sweet and Sour chicken. All entrees came with an Asian coleslaw and white rice. The Pad Thai was awesome. The waiter informed me that they recently switched their house soy sauce used in the kitchen to a gluten free brand.
I saw they had pad Thai which is my favorite Thai dish so I didn't even look at how many gf dishes they offered. I told the waitress I couldn't eat gluten, and she took it very seriously. My meal was great although the shrimp and chicken were both slightly over cooked. I loved the noodles, sauce, and sprouts, and was thankful for a safe meal which is so hard to find in Asian restaurants.
The first time I visited Basil Thai (9/2014) I was IN LOVE with the pad thai! Hands down the best I ever had. I recently visited Basil again (March '15), and the waitress informed me that their restaurant had just changed their noodle supplier and the noodles are no longer gluten free. Big disappointment! Sadly, it really limited the menu and I won't be visiting again.
Amazing restaurant and very celiac friendly. I had the duck salad and Pad Thai, and both were amazing. There was a great selection of celiac friendly dishes and the staff were very knowledgeable. My favorite spot in Charleston.