Basil
5 ratings
$$$ • Thai Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pad Thai
Safety Rating
3 ratings
As rated by the community
7800 Rea Rd
Charlotte, NC 28277
Most Recent Reviews
Review
Very very sick right now.
I ordered chicken fried rice take out. Neither the receipt nor box were marked gluten free. I called to make sure it was gluten free as ordered. The manager sounded very annoyed and told me that the fried rice is naturally gluten free. However, the menu states that it can be made gluten free upon request. She advised that gf soy sauce is now automatically being used. I explained how sick gluten makes me. She again said the same thing in an annoyed voice.
Trust your instincts. I am now very sick. I am so disappointed to be glutened and the pain it causes. I should have known from her tone that she either didn’t understand or simply didn’t care.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Order gluten free, confirmed gluten free. Got gluten and very sick. Pad Thai was sub par.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Review
Gluten free options are marked on the menu, pad Thai and basil rolls are fantastic!
Photos
More Reviews
Review
Not very clear on gluten free
Review
Great Pad Thai. Gluten-free items are marked on the menu very well.
Reviews of this Chain
Review
Waiters are always knowledgeable and accommodating. Usually when I go we get the basil spring rolls (not marked gluten free but just ask), red curry, and pad Thai. Never had any issues and it’s always so yummy. Make sure to get reservations even on a Monday!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Offers outdoor seating
- Reservations recommended
Review
Really enjoyed our meal here. Atmosphere, food and service were all excellent. Had a table by the window overlooking a small pond. They appeared to have outdoor seating in warmer weather. Menu was clearly labeled with gluten free options which included several appetizers and decent number of entrees. My husband and I tried the pad thai that came with chicken and shrimp and massaman beef curry. Both were excellent!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for takeout
- Offers outdoor seating
- Reservations recommended
Review
The food was good, but I got glutened. I was assured that they were careful about cross contact, but I think they deep fried some of the veggies in my curry in a shared fryer.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Pad Thai was delicious. Staff was very knowledgeable about gluten allergies and took extra precautions
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
The menu had such an array of gluten free food. So many options!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info