Basil

5 ratings
$$$ • Thai Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pad Thai
Safety Rating
3 ratings

As rated by the community

7800 Rea Rd
Charlotte, NC 28277

Most Recent Reviews


Overall Rating

Review


Very very sick right now.

I ordered chicken fried rice take out. Neither the receipt nor box were marked gluten free. I called to make sure it was gluten free as ordered. The manager sounded very annoyed and told me that the fried rice is naturally gluten free. However, the menu states that it can be made gluten free upon request. She advised that gf soy sauce is now automatically being used. I explained how sick gluten makes me. She again said the same thing in an annoyed voice.

Trust your instincts. I am now very sick. I am so disappointed to be glutened and the pain it causes. I should have known from her tone that she either didn’t understand or simply didn’t care.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Order gluten free, confirmed gluten free. Got gluten and very sick. Pad Thai was sub par.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 3 years ago read full review

Overall Rating

Review


Gluten free options are marked on the menu, pad Thai and basil rolls are fantastic!

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pad Thai

Categories

  • Asian
  • Dinner
  • Restaurant
  • Takeout
  • Thai
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


Not very clear on gluten free

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Great Pad Thai. Gluten-free items are marked on the menu very well.

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Waiters are always knowledgeable and accommodating. Usually when I go we get the basil spring rolls (not marked gluten free but just ask), red curry, and pad Thai. Never had any issues and it’s always so yummy. Make sure to get reservations even on a Monday!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
  • Reservations recommended
Celiac

Overall Rating

Review


Really enjoyed our meal here. Atmosphere, food and service were all excellent. Had a table by the window overlooking a small pond. They appeared to have outdoor seating in warmer weather. Menu was clearly labeled with gluten free options which included several appetizers and decent number of entrees. My husband and I tried the pad thai that came with chicken and shrimp and massaman beef curry. Both were excellent!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for takeout
  • Offers outdoor seating
  • Reservations recommended
Celiac

Overall Rating

Review


The food was good, but I got glutened. I was assured that they were careful about cross contact, but I think they deep fried some of the veggies in my curry in a shared fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Pad Thai was delicious. Staff was very knowledgeable about gluten allergies and took extra precautions

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The menu had such an array of gluten free food. So many options!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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