bd's Mongolian Grill

6 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

13150 Hall Road
Sterling Heights, MI 48313

Most Recent Reviews


Overall Rating

Review


Not confidence inspiring at all. The new girl working the allergy station did not take my requests serious at all. I have been to other locations that were great. I specifically asked that they get rice noodles from the back to avoid cross contamination and I watched her grab directly from the cross contaminated line. When I asked about it I was told it will be fine. I sat and watched my family eat and asked for my meal to be taken off the bill. Very disappointing and not worth the risk. Bathrooms are also disgusting, the floor and our table are sticky. Will never return to this location.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Overall Rating

Review


i loved this place as a little kid before i was diagnosed with celiac, but they have an allergy station and a separate grill! not a huge selection of sauces, but still pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Overall Rating

Review


This place is horrible! You would think for being a place that offers so many gluten-free options that it would be really good but it isn't. They have a separate allergy section for people who have food allergies where they cook food in a small pan. They can only cook two at a time so it takes forever to get your food and the staff is extremely rude. Anytime you talk to anyone on the staff they treat you like you are dirt. The food and itself when you order carryout seems to be cross-contaminated and they don't even put in what you order. The last time we got carry out from this place they filled the box with 90% rice to cover up the fact that they didn't put anything else in the bowl. The bowl in itself tasted like chlorine and the staff was extremely rude. A short time earlier we took my mom there for her birthday and one of the waiters That was supposed to wait on us said he didn't want our table and pushed us off on somebody else because he wanted to sit at the bar and talk to his friends. On that same experience we had three people who had allergies and because they only cook 2 at a time in a small frying pan it probably about 40 minutes to get our food and those without food allergies had cold food by the time we were all seated at the table. Our waiter very seldom came to check on us and had an attitude. Everyone they have as a Hostess it seems is rude, arrogant and clearly doesn't want to be there. This used to be a really great place but with the staff being so rude and lazy it's just gone down really bad. I wouldn't recommend it.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Restaurant

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More Reviews


Overall Rating

Updated 7 years ago read full review

Overall Rating

Review


Love the fact that they have a separate cooking area for people with food allergies. I have never had a problem earring here. Menu even has a list of the GF sauces!

Updated 10 years ago read full review

Overall Rating

Review


Once the management heard of my allergy they notified me of a special grill that they would cook my food on. Great!!

Celiac friendly?

Yes

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Why does this restaurant come up as a choice on the gluten free app while it states there is no gluten free menu?

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Symptomatic Celiac

Overall Rating

Review


I have eaten here for years and I have gotten glutened for the first time after being under new management. There is a separate allergy counter, but allergies are not taken seriously. No longer recommend eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Always use the allergy counter. All the items are make gluten free. They have a separate station for allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Not safe. Busy buffet trough. It was difficult to find something not obviously cross contaminated from spill overs. They took my “safe” bowl to the back to cook, saying they would bring it to my table. After my dining companions finished eating their bowls, I went looking for my food. Someone found it in the back “just finished”. Cold. Not worth eating. Let alone worth $17 per person.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


We used to eat here ALL THE TIME. Like once a week. We would make a bowl at the allergy counter and everything was fine. We went yesterday and they had made a lot of changes. There was still an allergy counter. Apparently they aren’t keeping the same safety practices at the allergy counter because my fiancé got pretty sick. Very disappointing as this was a go to spot.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

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