Not a GF dedicated fryer which makes most items not safe on their menu. I am not a reactive celiac but follow a strict cross contamination protocol and I didn't have good faith that I was safe to eat here
— Not at all
I recently visited this location with my dad and a couple friends I was so excited as I had such a wonderful experience in Waterloo. ( to which this restaurant told me Waterloo lied about dedicated fryer)
I arrived ready to order some fried food but was shut down when they said we do not have a gf dedicated fryer. I said oh ok that sucks. Are your nachos fried waitress responded yes. So I said nothing on this menu is gluten free. She said no it’s gluten friendly ( which doesn’t help someone with celiac so who is your target audience I asked) she explained she has never seen anyone keel over from eating gf food in a non dedicated fryer. Clearly she doesn’t understand.
Moving on I decide to order the gluten free Caesar salad with chicken. I asked about the croutons she said they are gf but they are cooked in the fryer as well……
Ok one more attempt at this order the kale salad with chicken very reluctantly but to my satisfaction it was fantastic I loved it. As I got to the last ten bites I found a large piece of plastic in my salad. It stopped me in my tracks how does this happen.
I called the waitress over she immediately said she is not gonna deal with it she will get manager.
He came took my food away said wow not a nice way to get to the end of your meal. He did not offer to replace my unfinished salad, didn’t offer me another option dessert. Nothing.
Just came back and said he talked to the kitchen shook them a bit and then said accidents happen but we will remove salad from your bill. Not my meal ( 4 dollar pop, drink) just the salad to which I HADNT EVEN FINISHED!!!!!!
Will not be going back to this place ver again.
lol
— Separate gluten-free menu
Not safe for celiac or allergy
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Definitely my go to place when searching for food. Staff are very knowledgeable and make sure safety precautions are taken. They have a wide variety of appetizers, entrees and desserts on their separate and very large gluten free menu. Definitely recommend!!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Used to have a dedicated fryer, they don’t anymore. Any time I asked about something I got the standard “we can’t guarantee anything” and that yes, there probably is cross contamination of their “gluten friendly” menu items. I had asked if they’d be able to cook one of the burgers from their “gluten friendly” menu in a clean pan (IE just wash a pan before making my burger) since they said they weren’t sure if the surface where it was cooked was a cross contamination risk or not and they came back and said no, they can’t wash a pan for me. So really calls I to question what, if anything, is safe there. Basically limits you to a salad, the gf pasta, or maybe nachos. Boring for a place that used to have a dedicated fryer for fries and go above and beyond for celiacs.
— Not at all
— Separate gluten-free menu
— Not Much
— Good
— Not at all
— No gluten-free information on the menu
— Not Much/None
After seeing the reviews on here I thought I would call in to check and maybe try it oit. On the phone I wastl told by a staff member that not only are they not safe for anyone with celiac, but no restaurant is safe for celiac and I should know better than to risk it. I did not call here to be harassed and am very disappointed with that response.
— Not at all
— No gluten-free information on the menu
— Not Much/None
No dedicated fryer, but staff are super attentive to celiac! Great options for food and drinks!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
I called to speak to the chef. He told me the risks of cross contamination as they cook and use gluten in the kitchen. He told me to make a note on each item that I’m celiac and require GF.
I really enjoyed the super bowl and the pad Thai. Both were boxed and labelled with a ‘Gluten Friendly’ sticker.
I was nervous about trying this place, but everything I ordered was gluten free and I did not get sick.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
This restaurant has gluten free menu for adults and kids
Yes