Ben & Bill's Chocolate Emporium

10 recent ratings
$ • Dessert Shop
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Ice Cream, Ice Cream Cones
Safety Rating
8 ratings

As rated by the community

66 Main St
Bar Harbor, ME 04609
Collections
In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


They do list for allergies, but a lot of the GF treats are unsafe and have risk of cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Celiac

Overall Rating

Review


I don’t know if I was given the wrong waffle cone or if they aren’t careful about cc because I got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 5 months ago read full review

Gluten Intolerant

Overall Rating

Review


Very yummy! I had the GF waffle cone (amazing btw)/with vegan chocolate ice cream and very cherry chip. Delicious! So fun eating out of a cone again! Everything tasted great! No reactions. Staff seemed knowledgeable and was ready to answer questions. Would reccommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu
  • Ice Cream
  • Ice Cream Cones

Categories

  • Late Night
  • Takeout

Photos


Vegan chocolate ice cream and cherry chip in their delicious GF waffle cone!!
Blueberry icecream on a gluten free waffle cone
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Have to give 5 stars for the GF waffle cones - my celiac son was ecstatic. All ice cream selections marked with allergen info & have a selection of vegan/dairy free flavors, too. They are popular due to candy selection, too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Celiac

Overall Rating

Review


The candy looks amazing however the staff can not provide a list of ingredients for a lot of the truffles as they don’t make them on site. They do however have GLUTEN FREE WAFFLE CONES for the ice cream! Game changer and such a great treat for those of us that have not had a cone with ice cream in years. Line is long but the staff is fast and friendly so it moves quickly.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


They have gluten free vegan ice cream and a yummy GF vegan waffle cone! Theyr chocolate covered fresh blueberries are amazing, too!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 10 months ago read full review

Celiac

Overall Rating

Review


Long lines but lots of selection for gf and my daughter enjoyed a gf waffle cone for the first time in years. I had the blueberry ice cream and it was soooo good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Gluten Intolerant

Overall Rating

Review


I am gluten and dairy free. When I went they had 4 vegan/GF options. I had the mint chocolate chip ice cream with a gluten free waffle cone. The lady who helped us didn’t change gloves, but did pick up the cone with a few napkins as to not touch it. (I’m sure she would have changed gloves if I had asked). I had no reaction and the vegan ice cream and cone was really good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Celiac

Overall Rating

Review


Gluten free cones and ice cream was tasty. Staff didn’t seem to know which ice creams were GF, but luckily I know that generally mint chocolate chip is fine. I didn’t have any problems.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Updated 1 year ago read full review

Celiac

Overall Rating

Review


They have gluten free waffle cones! And they were good. The allergens are listed on the glass by each flavor but I wouldn't trust them because they didn't have gluten listed for a flavor that had malted milk balls in it. Above the list of allergens it listed what is in each flavor and it is pretty easy to figure out which flavors are actually gluten free. I had Joyous Almond.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


We were encouraged at first because they told us they had gluten-free cones. However, when we asked which flavors of ice cream were gluten free, the servers had no idea and began to tell us that the ice creams listed as sugar free were the gluten free flavors. The potential for cross contact seemed very high. We left without ordering.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I liked the ice cream so much I came back the next day. The staff were able to tell me which ice cream flavors to avoid and which were okay. They used a napkin to pick up the gluten free ice cream cones, so their hands/gloves never touched it. I got a scoop of the KGB and a scoop of lobster ice cream the first time, both delicious. The second time, I just got lobster ice cream. For the record, yes, it has real lobster meat in the ice cream. It sounds weird, but it's delicious, like a sweet cream ice cream. I wish I could have taken a tub of lobster ice cream home with me.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Updated 4 years ago read full review

Overall Rating

Review


Many of the staff were in training and didn’t know if certain flavors were gluten free, so they went in the back and asked. They got a new scoop and changed gloves. I always get embarrassed holding up lines to have to ask if something is gluten free, but I really appreciate them helping. They had a bunch of gluten free flavors and we realized later that the flavors are labeled on the door with the allergens.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They have a list of all the ice cream flavors that have gluten in them. Most are gluten free. They have “Joy” gluten free cake cones. Server changed gloves and got a separate scoop. I have coffee heath bar that had huge chunks of heath. Delicious!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


In the past they were great, our trip today was a different experience. They have gluten free cones which my daughters were delighted about however the store said they didn't have any gluten free ice cream. We asked, "why would you have Gluten free cones without gluten free ice cream?" The employees response was, "We don't have Gluten free ice cream." I'm disappointed that they wouldn't go an extra step to accommodate people who have celiac.

Celiac friendly?

No

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


They were very honest and concerned about not wanting to mislead people on this app. They said that they have lots of gluten and some gf products on the premises and they cannot avoid cross contamination.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


They have gluten free options but they used the same ice cream scoops as they did for other ice cream flavors. When I asked if they could change I was told there would be no issue, so just be aware they don't use the best cross-contamination prevention practices.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Gluten free cones, fudge, and more

Celiac friendly?

Yes

Updated 7 years ago read full review

More Info