Ben & Jerry's

I didn’t get ice cream here because they don’t have an allergen protocol (scoop from a separate tub with fresh scoop and new gloves). When I asked about scooping from another tub, I was told that it would be difficult and take a long time so I just left. I did confirm that the flavors sold in stores that are GF are also GF in the store.

They make waffle cones and brownies fresh in the store, so the allergen protocol feels especially important to me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Offers outdoor seating

Had a great experience getting their berry sorbet. Told them I was gf, they told me they'd go into the back and use a new scoop to get it out of a new barrel. I was very appreciative.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Excellent experience! The ingredients for the sample on the tour were clearly marked. When I ordered my Coffee Coffee Buzz Buzz Buzz and specified my allergy, the staff changed gloves & got a brand new container to scoop from & used an unused scoop.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Amazing experience today! They were giving out free ice cream today so I took my kids. I mentioned my gluten allergy and they went to the back to use a fresh carton of ice cream for me! The gluten free options were very clearly marked on the menu and the staff was so helpful and confirmed that it was “gluten protected” when they gave me my order! It was very busy due to the free ice cream day, but they still took the time to keep my order safe!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

I haven’t been recently but previously have gotten prepackaged GFDF ice cream here, and also have had a cup of GFDF ice cream that they scooped from a new container. A lot of times their DF ice cream flavors are not GF, unfortunately. 4 stars because I wish they had more GFDF options, and also wish they had GF cones :).

Also, the staff at this location organized their own union and are unionized now! Scoopers United! This bodes well for the quality of service and happiness of staff and customers going forward. :)

FYI I just discovered this page on the B&J’s website that lists all their flavors that are certified GF (both DF and dairy flavors). FYI Their website says that ice cream scooped at a shop can’t be certified GF b/c there is potential for cross contamination but that staff can open new containers and use clean scoops to reduce the risk.

https://www.benjerry.com/flavors/gluten-free

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for takeout
• Good vegetarian options
• Offers online ordering
• Offers outdoor seating

Nice allergy protocol. Staff was knowledgeable, changed gloves and got new containers for ice cream.

The menu isn’t marked and a lot of gluten containing ingredients in the regular line up. But staff was helpful, accommodating and safe.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free