They gave me a printed list of GF flavors and switched ice cream scoops to a new one.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
We did the factory tour which includes an ingredient sample and an ice cream sample. Allergens clearly were listed for both, and the tour guide let everyone know if they needed an alternative they would do their best to find you one.
Both samples the day of our tour included wheat but an alternative was provided for both. Fish food chocolate pieces and special flavor were provided for me along with clear list of ingredients to ensure it was a good alternative.
The tour guide was enthusiastic about finding an alternative for me. Great experience all around!
— Very
— Most/All
— Excellent
Love it- so many gf flavors and the staff will change gloves if you ask and a new scooper is used for every flavor to prevent cross contamination would recommend if you are in the area!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Told them I was allergic to gluten and got my first milkshake in 5 years without getting sick:) they were very nice about it even though it took awhile to clean everything
— Very
— Most/All
— Excellent
They were able to provide me a list of ice cream flavors that were gluten free. The worker washed their hands and used a clean scoop, however the manager said they couldn’t open a new container of ice cream from the back, but they could scrape the top layer of ice cream off and scoop from the container in the display case. I didn’t get sick but I probably should’ve went next door to the Michigan creamery
— Not at all
— Some
— Excellent
I visited last week and can confirm that their allergy protocols are still in place. The staff member informed me that they would wash up to their elbows, put on fresh gloves, use a clean scoop to get ice cream from a new container, and use a fresh sleeve of cups to put the ice cream in. Great experience!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent