Ben & Jerry's

2 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
2 ratings

As rated by the community

8 N Market St
Boston, MA 02109
Collections
In 1 Public Collection

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


If you say allergy they will go in the back and get you a fresh scoop. They have a laminated paper with all of the gf ice creams they have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Symptomatic Celiac

Overall Rating

Review


I love going to this Ben & Jerry’s! Although this isn’t a dedicated space, the staff is knowledgeable about allergy accommodations for gluten and other allergies. They will open new boxes and toppings just for you! I love Phish Food & the coffee flavor

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers outdoor seating
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Kid Friendly
  • Late Night
  • Outdoor Seating
  • Takeout
  • Vegan Friendly

Photos


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Reviews of this Chain

Overall Rating

Review


Had a great experience getting their berry sorbet. Told them I was gf, they told me they'd go into the back and use a new scoop to get it out of a new barrel. I was very appreciative.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Excellent experience! The ingredients for the sample on the tour were clearly marked. When I ordered my Coffee Coffee Buzz Buzz Buzz and specified my allergy, the staff changed gloves & got a brand new container to scoop from & used an unused scoop.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


Amazing experience today! They were giving out free ice cream today so I took my kids. I mentioned my gluten allergy and they went to the back to use a fresh carton of ice cream for me! The gluten free options were very clearly marked on the menu and the staff was so helpful and confirmed that it was “gluten protected” when they gave me my order! It was very busy due to the free ice cream day, but they still took the time to keep my order safe!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Asymptomatic Celiac

Overall Rating

Review


I haven’t been recently but previously have gotten prepackaged GFDF ice cream here, and also have had a cup of GFDF ice cream that they scooped from a new container. A lot of times their DF ice cream flavors are not GF, unfortunately. 4 stars because I wish they had more GFDF options, and also wish they had GF cones :).

Also, the staff at this location organized their own union and are unionized now! Scoopers United! This bodes well for the quality of service and happiness of staff and customers going forward. :)

FYI I just discovered this page on the B&J’s website that lists all their flavors that are certified GF (both DF and dairy flavors). FYI Their website says that ice cream scooped at a shop can’t be certified GF b/c there is potential for cross contamination but that staff can open new containers and use clean scoops to reduce the risk.

https://www.benjerry.com/flavors/gluten-free

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Good vegetarian options
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


Nice allergy protocol. Staff was knowledgeable, changed gloves and got new containers for ice cream.

The menu isn’t marked and a lot of gluten containing ingredients in the regular line up. But staff was helpful, accommodating and safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

More Info