Ben & Jerry's

6 recent ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
6 ratings

As rated by the community

36 Church St
Burlington, VT 05401
Collections
In 3 Public Collections

Most Recent Reviews


Asymptomatic Celiac

Overall Rating

Review


I haven’t been recently but previously have gotten prepackaged GFDF ice cream here, and also have had a cup of GFDF ice cream that they scooped from a new container. A lot of times their DF ice cream flavors are not GF, unfortunately. I wish they had more GFDF options.

Also, the staff at this location organized their own union and are unionized now! Scoopers United! This bodes well for the quality of service and happiness of staff and customers going forward. :)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Told them I was allergic to gluten and got my first milkshake in 5 years without getting sick:) they were very nice about it even though it took awhile to clean everything

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Celiac

Overall Rating

Review


They explained their allergy protocols when I told them I had a gluten allergy. She changed her gloves and got fresh ice cream from downstairs. They were very helpful and willing to accommodate!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Delivery
  • Kid Friendly

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


They are pre packed certified gf flavors!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Person who served me washed hands, changed gloves, and went down into the basement to scoop my ice cream from a fresh container—more precaution than I actually would have asked for! They also showed me a printout of their GF flavors. Felt very cared for and they were super friendly. Would definitely do again! No concerns at all.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Great for Celiac ice cream lovers! Our orders were prepared in a separate gluten-free kitchen downstairs. Safe place for ice cream!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


They have a few flavors of certified gluten free ice cream. If you have celiac they will open a new container from the back and get a new scooper. I didn’t get sick and it was amazing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The employee helping me was so kind! He showed me ingredients for the ice cream that I wanted (I ended up getting vanilla because it seemed safest), and he was even willing to grab me a new tub and scoop from the back even though it was out of his way. This is the kind of service I hope for whenever I eat out!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Good ice cream but you can go across the street to JP Licks and get gluten free cones and they're amazing.

Gluten Intolerant

Overall Rating

Review


We did the factory tour which includes an ingredient sample and an ice cream sample. Allergens clearly were listed for both, and the tour guide let everyone know if they needed an alternative they would do their best to find you one.

Both samples the day of our tour included wheat but an alternative was provided for both. Fish food chocolate pieces and special flavor were provided for me along with clear list of ingredients to ensure it was a good alternative.

The tour guide was enthusiastic about finding an alternative for me. Great experience all around!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Love it- so many gf flavors and the staff will change gloves if you ask and a new scooper is used for every flavor to prevent cross contamination would recommend if you are in the area!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They were able to provide me a list of ice cream flavors that were gluten free. The worker washed their hands and used a clean scoop, however the manager said they couldn’t open a new container of ice cream from the back, but they could scrape the top layer of ice cream off and scoop from the container in the display case. I didn’t get sick but I probably should’ve went next door to the Michigan creamery

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info