Benihana

1 rating
$$$ • Japanese Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Dessert, Sashimi, Soy Sauce, Sushi
920 Merchants Concourse
Westbury, NY 11590

Most Recent Reviews


Celiac
4 weeks ago

I have eaten here before but this was the 1st time since being GF. There is a Gluten Sensitive/Vegan/Vegetarian/Keto menu you can view online. I called the day before and told them I need to eat GF. The person noted it on my reservation and said to let the server know when you arrive. The server was aware I needed to eat GF and answered my questions. The chef cooks your food in front of you and I was happy to see how careful he was. My pre-cooked food was on a separate platter and he cooked my food 1st on one side of the grill then everyone else. He used GF soy sauce. The food was delicious and I had a great experience!

Safety
Taste
Variety
GF Menu Items
  • — Soy Sauce, Dessert, Sushi, Sashimi
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety
  • — Staff accommodates
  • — Knowledgeable staff
  • — Food flagged
Other
  • — Vegan options
  • — Dinner
  • — Vegetarian options
  • — Takeout

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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Reviews of this Chain

Celiac
4 days ago

Always a great spot, if you come with a large group they will give you a gluten free table. Soup is not GF but for salad they will bring you different dressing. They can make all the meats and fish GF and fried rice GF kids love it. If at a table with other parties have them make your food in the back

Safety
Taste
Variety
GF Menu Items
  • — Soy Sauce, Salad, Sushi, Fried Rice
Symptomatic Celiac
6 days ago

My family and I are all Celiacs and we’re excited that Benihanas was on the list but let me warn you!! This place IS NOT GLUTEN FRIENDLY. They have GF soy sauce and will prepare GF foods separately, while they remember it. But mid way through the chef started messing up and gave us the not GF fried rice and a few other staples. We had to watch him like a hawk and kept reminding him or asking him if that sauce was GF. It was not relaxing and at the end of it all my mother and I pretty much immediately felt awful. Bloating and gas, among other things, not a fun way to end the night.

Safety
Taste
Variety
GF Menu Items
  • — Soy Sauce, Sushi
Safety
  • — No dedicated fryer
Symptomatic Celiac
2 weeks ago

I was a little nervous coming here with my group of friends. When we sat down, I told our waitress I was celiac and she provided me with a GF menu. There were many options on the menu to my surprise. The rest of the table ordered gluten full orders but our chef took extra care of my food. He made all my food first before making/ touching any of the gluten full orders. Great food, experience, and I did not get sick.

Safety
Taste
Variety
GF Menu Items
  • — Sushi
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety
  • — No dedicated fryer
Other
  • — Good for soy-free
Celiac
4 weeks ago

Was nervous to try hibachi since being dx’d CD. Benihana did not disappoint. I know everyone’s level of comfort is different, so I’ll share the good, bad and questionable so you can decide for yourself. For me, this is a place I’ll come back, felt safe and did not get sick.

(1) made my meal with GF soy sauce—clearly labeled. In fact entire table got GF soy sauce and didn’t know. Ha. But maybe that was just our experience.

(2) can’t have the standard salad or the soup. The ginger dressing is my FAVE pre-CD. So I was sad. But the one they brought me was bare and I simply dressed it with olive oil and rice vinegar. It was very yum. Burned prob bring my own GF ginger dressing next time.

(3) sauces (other than GF soy) prob not GF. But didn’t ask. Certainly no teriyaki sauce. But the mustard and ginger dip sauces. They still gave them to me. But I didn’t use them because I didn’t know and didn’t ask.

(4) cooktop. It is what it is. If you’re concerned about prior cooks with gluten and no way to “sanitize”—then this place prob not for you. I thought about it and took the risk. Did not get sick. But know that’s not the only way to tell.

(5) other customer ordered noodles. It was cooked to the side and sis not touch my food. My chicken was prepared first. But the veggies were prepared later. So I saw the cook utensil toss the noodles then move to the veg. Again, calculated risk I took. You may not want to do that.

(6) cooked with everyone else’s. Did not give me an option to “cook in the back” but did not press for it.

(7) no garlic butter in the hibachi rice. 😭 I’m sure they mixed it with non-GF soy before it was prepared. But my rice was YUM.

I would definitely return. But you have to decide if you’re ok with it for yourself.

Safety
Taste
Variety
Celiac
1 month ago

Food is ok; the free pre-meal salads were still icy. Chef came out to ask if we actually had celiac or were folks who just said that but actually don’t like gluten or something. Promised to be dutiful about cleaning beforehand and keeping things separate but didn’t seem confident that everything would be celiac safe.

Safety
Taste
Variety
GF Menu Items
  • — Salad, Sushi
Is there a gluten-free menu?
  • — Separate gluten-free menu

More Info