Benihana

1 rating
$$$ • Japanese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Sushi
Centro Comercial Multiplaza Pacific Local C-356
Panama City, Panama

Most Recent Reviews


Overall Rating

Review


Being a teppanyaki restaurant, you have full control of what’s being served to you. You can bring in your own condiments to cook the food with, chief among them being your bottle of GF soy sauce as they do not have it here unlike in the US restaurants (tip: I buy mine at Foodie grocery store here in Panama). The chefs I have dealt with have all been kind and understanding in making adjustments based on food intolerances. Shout out to Algemiro, Keiban (idk if I spelt correctly), and John. Those are my go-to chefs but there could be others too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Reservations recommended
Updated 6 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Sushi

Categories

  • Allergy Friendly
  • Asian
  • Delivery
  • Dinner
  • Healthy
  • Japanese
  • Keto Friendly
  • Kid Friendly
  • Low-FODMAP Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Seafood
  • Steakhouse
  • Takeout
  • Vegan Friendly

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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Not safe at all. The chef knew about gluten but server did not. Although chef knew, he spilled regular soy sauce on flat grill and wiped it up (sort of) with a rag and proceeded to then wipe the rest of the grill with same rag. I should have walked out then...he did cook gf items first and separate but I was just stressed about the rag incident the entire time. Server did not understand gf and had to keep asking and then she brought me the regular spicy orange sauce for my protein and not the gf one (they look almost exactly the same except gluten sauce is spicy), the chef could smell the spice from across the table and luckily stopped me from eating it. I don't plan to go back, it was extremely chaotic and did not feel clean at all there. I've been to other benihanas, this was definitely the worst and people at our table said it used to be nice but has gone downhill in past few years.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Most of menu is actually GF. If others at the table are eating GF, they will prepare GF first. Also have GF soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The restaurant said they understood what Celiac was, and at the beginning they were great. The Server catered towards my needs well. The soup and salad both had gluten, so for the hibachi dinner he let me sub Edamame instead (and it was a lot!). The sashimi always great too. I asked that they cook the food in the back and they didn’t. The cleaned the cooktop off really well (which I’m new so I’m not sure how safe that is) and cooked almost all of my food first. The chicken fried rice and the scallops in front of me using gluten free soy sauce. It was after this things got a bit bad. He cooked the rice and main dish for everyone else (for Hibachi) then when he cooked the veggies and shrimp (even though he sorta cleaned off the stovetop, he tried to put the soy sauce free veggies on my plate (I said no) and he put the shrimp on my plate with the regular soy sauce on it. Thankfully I was full at that point but made me really uncomfortable. I’m new to Celiac but I know that’s bad. So experience was so/so.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Something must have changed here recently, because I informed the host that I had celiac, and he had all of my food prepared in a separate gluten free kitchen. All of my food arrived at once, while my partner was having hers cooked on the griddle with the rest of the group. I felt very comfortable, and the host even walked over a few times to ensure everything went smooth. I have celiac and had no symptoms the evening or day after. I'd for sure eat here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Reservations recommended

Overall Rating

Review


NOT celiac safe!! Willing to make the food gluten free and use gluten free soy sauce but everything is cooked on the same stove and they use the same spatula for everything. Definitely got at least cross contaminated because i have major brain fog now, no stomach pain yet thank goodness. Would be great for someone who’s just gluten free but if you have an allergy i would avoid it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

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