The reviews here, the gluten-free menu, and my knowledgeable waitress made me feel like I was safe to eat here. I got a stir fry which was only average and I felt sick as soon as I left the place. It might still be safe to eat here but steer clear of the stir fry, they must fry it all in the same place and not clean it well enough to be celiac safe.
I tried some samples at a gluten-free expo and they were delicious. But the listing should not say that “delivery“ is offered. I called from the nearby Hilton Dulles and learned that the only delivery option is for catering, that is if your order is $250 or more. Please correct this in the listing.
used to be one of my favorite restaurants. food has declined badly. Last visit the GF Kung Pow was awful. Waitress did not understand when I asked if the recipe had been changed and kept repeating that it Was GF. Never saw a manager to ask. they've lost our business.
Since changing the fish sauce, Big Bowl offers more than half of their menu items as Gluten Free! Also, chat up their wait staff and discover who's been there the longest. Half of the front of the house staff have been there 3 or more years. As for the management team - you will learn that 5 of the 6 managers have worked there for 9 years plus. This makes me comfortable in ordering off the menu - knowing their expertise & experience can guide me through the menu!
They have a gluten free menu and the staff is mostly knowledgeable. The food is very good, and they will substitute rice noodles for rice on any dish if you're in the mood for noodles instead of rice (which isn't noted on the menu). You do have to be vigilant with some of the wait staff. I had to write "gluten free please" on the slip the waiter gives you to take up to the line if you're doing the stir fry bar and picking your own vegetables. He hadn't noted my gluten free request, and I am sure I would have been glutened otherwise. Wait staff turnover is pretty frequent and a lot of nice young people, so make sure you're very specific about your needs.
We ordered late night delivery to our hotel as this was one of the few businesses that offered gluten free options and was open after a long day of touring the city. I am normally apprehensive about ordering online due to my celiac disease, especially in an unfamiliar city, but these fears were unwarranted. I ordered pad thai and pho from the gluten free menu and made a note on the order in DoorDash that read "Gluten Free - Celiac Disease". The order arrived with bright pink allergy warning labels. I felt very safe eating and did not have a reaction. A note on tipping when ordering online through DoorDash: If you want your tip to go to the deliver rather than have the company use your tip to offset its own costs, tip in cash. Your driver will thank you! (See: https://qz.com/1659475/the-merits-of-tipping-your-doordash-delivery-worker-in-cash/ )
Came here for half priced appetizers and everything was amazing! Great portion sizes and even greater prices. Had the summer vegetable roll, chicken satay, and lettuce wraps. The gluten free menu is huge. Great place to satisfy your asian food craving. Will be back soon!
The staff was very knowledgeable and friendly! They brought me a gluten free menu and answered all of my questions is a patient and accommodating way. I had the beef stir fry bowl and the flourless cake and it was delicious!
Delicious food and great atmosphere. Huge separate gluten free menu, large portion sizes. I’ve eaten here many times and never had any issues. Some of my favorites are their GF spring rolls, edamame, and the build-your-own pad Thai with ginger garlic sauce. The gluten free brownie is a MUST have— absolutely delicious! I’d recommend getting a reservation on evenings and weekends because they do get busy.
Love Big Bowl! I have been eating there about once a month since 2015, and the food is always consistent. Knowledgeable staff (waiters, managers, chefs) about celiac, and they take precautions against cross contamination. Highly recommend if you have never been to Big Bowl before.
This was single he the best dining experience my daughter has had since being gluten-free. Going out to eat can be dreadful for someone with celiac. The owner noticed her writing down all of the things she would like to have in her meal rather than putting them in the bowl from the stirfry station. He personally made sure that her meal was prepared safely. We did an Nima test and it was free of gluten. He even waited while we ran the test to make sure it was safe. The food was absolutely delicious. I had the gluten-free curry it was the best I’ve had! He even followed up with a delicious gluten-free flourless chocolate cake with caramel icing. He made her feel special and it was fabulous to enjoy a safe and delicious meal out!
The have a designated GF menu which was such a relief. I had th me chicken pho for 1 which was good, but not prepared as traditionally as I had hoped. It was very sweet. I also had the GF summer rolls which were ok, and the chicken satay which was inedible. Overall, meh. Won’t be back. Felt nauseous afterwards for several hours - not sure if it is celiac friend.
Got sick. Also - server tried to give me my colleague’s non gf meal. If they had protocols they were not following them. Really tired of restaurants telling me how great they are at serving Celiacs and then dropping the ball.
Awesome! They use a carbon copied slip and special plate to follow the gluten free order. Manager brings it out special. All of the staff was very knowledgeable.
I LOVE Big Bowl. They are fantastic with allergies. I have Celiac and a dairy allergy and they have a clear protocol. Food is prepped in a GF pan, pink slip is filled out and a manager runs the food out separately to the table. All allergy/GF meals come on a red rimmed plate so that the kitchen and you know it’s an allergy/GF meal. I’ve eaten here so many times and have never gotten sick. The veggie spring rolls are a must! Also, the chicken lettuce wraps are AMAZING! You need to try this place if you like asian cuisine.
Amazingly good with a gluten-free meal. They have an extensive gluten-free menu and track the meal, prepare it separate from other foods, and the manager brings it out on a red-rimmed plate. The orange chicken was fantastic!
This is one of our go-to restaurants. We go here all the time (and the other Lettuce Entertain You restaurants). They have seem to have amazing procedures to prepare food for allergies and prevent cross-contamination. And on top of that, it’s really good food!
Eaten here many times and haven’t gotten sick; the selection isn’t as wide as the normal menu, but when is it ever?
I come here all the time, it’s one of the only places I feel safe eating out at. Lots of gluten free options and the manager oversees all gluten free orders and brings out GF dishes instead of the waiters. They even use separate plates with red rims to identify gluten free dishes. Food is delicious!
The server was very knowledgeable on cross contamination and kitchen practices. They have a separate kitchen space to prepare the meal and use special allergy plates. The manager brings out all allergy meals. The food is good, not great, but it was a safe meal so I’d go back.
Separate GF menu (has a lot of options) and the waiter was very helpful about how the food is prepared. We ate cashew chicken a couple days ago without any problems, food tastes really good and the restaurant has a nice atmosphere. Highly recommended!
I have celiac and I’m very sensitive to cross-contamination. They were reassuring when ordering that they are very careful. The food was delicious and I haven’t gotten sick, so I highly recommend this place!
Knowledgeable staff informed us that gf food is prepared in own area with separate cookware. Large gf menu includes appetizers, soup, main dishes, and one dessert. GF soy sauce provided. Excellent food. I didn't have a reaction and I am very sensitive. Highly recommended. We went to 60 E Ohio st location.
I've eaten here a few times and never had a problem until this last time. They must not have been careful this time because the next day I was sick.
We just ate out together as a family for the first time since our 14 was diagnosed with Celiac's disease. We were so nervous but decided to try it out due to the reviews on here. We told the staff and they had two managers come out and talk to us to make sure they understood the severity. We had just come back from the Mayo Clinic and had the go a head to eat normal gluten free diet with absolutely no cross contamination . Not only did we have an amazing experience but we saw the manager wipe down the counter and her hands as she served our daughter her plate. AND then gave us a gluten free lava cake on the house! WE WERE ALL IN TEARS! This place cares deeply for their business and their customers! Amazing!
They changed their menu and the lettuce wraps don't taste as good- very bland and they no longer have gfree sweet and sour- only orange sauce which is a little too gingery for my liking. Still come here though as it is one of the few places to get Asian food gfree.
I was so excited to try this place because of its large selection of gf entrees. I ordered some sort of chicken dish. It tasted great. HOWEVER, I got terribly ill afterwards and was in immense pain all night! The waiter came across as not understanding the importance of no cross contamination action, even though I very clearly explained it to him. I was so disappointed! Never want to experience that type of intense pain. Thumbs down for this joint.
Large Gluten Free menu with many Chinese and Thai entrees that are normally hard to get as GF. I had Pad Thai with shrimp which was perfectly seasoned and cooked. GF soy and chili sauces at table that you can add yourself. This is a Lettuce Entertain You restaurant and they take great care ensuring safe GF preparation. Top quality food with safe GF practices makes this a great dining destination.