Billy Sims Barbecue

1 rating
$$ • Barbecue Restaurant
Reported NOT to have a gluten-free menu
1442 W Washington St
West Bend, WI 53095

Most Recent Reviews


Overall Rating

Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Barbecue
  • Dairy-Free Friendly
  • Keto Friendly
  • Lunch
  • Paleo Friendly
  • Restaurant
  • Takeout

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Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Good food and a lot of choices. It’s fast food. Portions were generous and prices fit what you got ($17 for a good helping of meat and two sides). The manager seemed very knowledgeable including watching for cross contamination. I was told that the bologna contains gluten and the polish sausage was questionable. Kudos to them for being that aware. Sides were obvious. The only gluten was Mac and cheese. The young man who made my order made a mistake and put toast on my meat but when I called it out he remade my plate and was very apologetic. I would eat here again but would be a little concerned about mistakes if doing door dash.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Service and understanding of GF has gone WAAAAY downhill at the Hays, KS location. Meal came our 3 separate times wirh toast. GF/allergy/no bread/change gloves stated and restated multiple times. I know the staff was exasperated as it was clearly displayed with each interaction. Always try to go during non busy times so as to put the staff out as little as possible, but that doesn't seem to matter anymore. Sad because this used to be one of our few go-to places when in Hays. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


They were very careful to not touch bread when preparing my plate. It was very good. I’m celiac and I didn’t get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Very knowledgeable staff regarding celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


We stopped at Billy Sims while driving through Kansas. The staff were knowledgeable about what was gluten free and asked if it was an allergy then immediately offered to change gloves. The food was delicious! We got a turkey and pulled pork along with Cole slaw and baked beans. It was excellent l!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout

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