Review of BJ's on the Water

I have never written a restaurant review before, but this was the single worst experience I have had at a restaurant since my gluten issue developed, and it warrants a warning.

BJ's marks certain items on their menu with the handy GF icon, but DO NOT TRUST THEM. We ordered an appetizer dip that came with "multi-grain crackers". When it arrived, I was suspicious that they were GF (I've never seen a GF cracker look that good) and I asked the waiter to confirm. He said "I promise those are gluten free... they're multi-grain!" I still didn't feel right so I asked to see the box. First ingredient: whole wheat flour. I asked to see the manager, and when she came out, she was hostile and unapologetic. She told me that lots of things on their menu are gluten free if you don't eat certain things on your plate ("like sandwiches!") and customers should understand that. I challenged her that the menu didn't specify that ridiculous caveat, and the misinformation from her obviously undertrained staff made the situation worse. She went on to blame the server for not knowing the menu better and me for thinking that crackers could possibly be gluten free. There was no apology, and we still had to pay for the appetizer!

Avoid this place at all costs.

Celiac friendly?

No