Great pizza but a clear risk of cross contamination , but I’ve been here many times now and haven’t had a problem
Pizza was amazing, staff were very knowledgeable about celiac disease, used a separate dough presser, separate sauces, and cooked the pizza on a separate pan to avoid flour in the oven. Highly recommend!
The pizza was AMAZING! It would be five stars if there wasn't a clear chance of cross contamination.
These guys do an AMAZING job of keeping everything separate! Their pizza is delicious, they're very friendly and accommodating and are very careful to ask if it is an intolerance or Celiac's, which I appreciate. Fantastic people and great food! I felt very safe there and will definitely be coming back again.
Great experience. Once I ordered the GF crust the immediately asked if I'd like them to change gloves. Crust is thinner than the regular pizza, but still delicious. Baked in the same oven as everything else but is on a special tray as to avoid contact.
I told the first staff member in line about my Celiacs and they marked my paper as gf and glove change. When the next person in line received my paper, he put a regular crust on it and didn’t change his gloves. I had to ask them to start fresh with a new liner because of the contamination. The manager took over and got me fresh toppings, but had I not questioned and double checked, I would’ve been eating a gluten pizza. The staff, other than the manager, was completely uneducated about gluten free protocols. The oven man also put my pizza on the wrong liner, but luckily the wrong liner was gluten free too.
We went there once. I’m giving it 2 stars because they are close to being safe, but they’re not. When we went they had just opened, so maybe they’ve changed. It seemed like hey kept everything safe from cross contamination EXCEPT the ladle they use to put the sauce on the pizza and the pizza sauce was not dedicated. So they were taking a ladle- using it to spread sauce all over a regular pizza and then dipping it back in the big sauce bucket completely contaminating it. We saw that but my wife still decided to try it since the staff was insisting they were safe with gluten free pizzas. Well my wife got super sick and we never went back.
They make the pizza right in front of you, and change their gloves, use seperate pizza press and utensils. Most importantly, they don't make you feel like you're inconveniencing them - very nice crew.
I loved the pizza I got. They automatically assumed to change gloves and put the crust in a tin when I said gluten free crust as well
Great thin crust gluten free pizza - lifesaving for my Drexel student. Not greasy- she loves it and she’s super picky. Plenty of topping choices.
This is the best GF pizza I have ever had! Some of the staff is more knowledgeable than others (managers vs. high school kids). They have 2 different presses for the dough/crust. Just make sure you watch and ask questions and be specific. I have not gotten sick eating there, but have had to ask for separate sauce, spoons,etc. they get 5 stars because it tastes AMAZING!
They are very accommodating, the location in Frandor is the only location we’ve gone to. The have GF crust and get fresh toppings not on the line if you explain. We have only had a few people act annoyed with special requests. But most everyone is very careful and helpful. My daughter has celiac and has never gotten sick.
If you order the gluten free crust, they put it on a plate so it doesn’t touch the other pizzas in the oven. You have to ask for the gf red sauce so they’ll use a separate ladle and you won’t get cross-contamination. You can get any toppings you want, and the crust tastes very similar to the regular crust. It’s a good option, but since they don’t have a dedicated kitchen there’s a chance for cross-contamination.
REVISED REVIEW: Blaze has totally changed their approach to GF. They make GF crust from- separate from the regular. They have a dedicated press, and dedicated GF sauce, and cutters. I recommend visiting when they are not super busy- they will take the time to go slowly and be careful of x-contam. It's not perfect- there is flour present, but for a non-dedicated facility, they do a very good job. Food is fresh and good/very good (very good for a chain).
The employees changed their gloves and also put parchment paper I believe under my crust while adding toppings so the flour would not come in contact if left on the counter. My only complaint is that it took about 3x longer to cook than the regular crust.
They asked if I have celiac when I ordered a gf pizza. I thought that was a good sign, but they cooked my pizza the same way as everyone else’s, on the same surface, and used the same pizza cutter. I was starving so I ate one piece. I got so sick! Do not eat here!! It is not safe!
So I watched them make my Celiac daughter’s pizza from start to finish and I had to have them remake it after they went to cut it on a shared surface with a dirty (glutened) pizza cutter. I’m unlikely to come back her with her. She liked the pizza, but unfortunately she is one of those with Celiac disease that has alopecia secondary to gluten exposure so we won’t really know for a bit if she was glutenized.
Blaze handles GF fantastically, they have a separate dough presser, will change their gloves, have mats for the GF pizza in the oven, and have a separate pizza slicer. When you order, make sure to specify it’s an “allergy.” Remember to ask them for the GF red sauce instead of the regular (it’s easy to miss cause the GF one is at the end of the line). Be aware that the GF pizza will be a little hard and cracker-like after it comes out of the oven, but it is not anything terrible (I would just ask for extra sauce when ordering and get olive oil on it at the end). Friendly staff and delicious pizza :))
I’ll start first with that fact that their gf pizza is absolutely the best I’ve had. The crust is made fresh daily and formed on a gluten free press as you order. They have separate sauce for the gf area and offer to do glove changes. That only area of possible cross contamination is the shared fired pizza oven. I have celiac and haven’t had any problems. I didn’t realize just how much I missed good pizza!
I absolutely LOVE this place! The GF crust is amazing and the staff is well trained and knowledgeable about celiac needs. They change gloves, offer new sauce, and have color coded utensils to ensure new cross contamination. They also cook the pizza on a special mat to ensure it doesn’t get contaminated while baking. I’ve eaten here a handful of times and have never gotten ill. They also have goat cheese! It’s fantastic to have a quality pizza place!
Blaze Pizza in Des Moines has changed their practices, and now can accommodate gluten-free dietary needs. The dough is kept on a red mat throughout the process. Their is a dedicated gluten-free marinara sauce and pizza cutter. All of the meats and cheeses are gluten free except for the meatballs. There is also a dedicated gluten-free pizza cutter. Can’t beat $11 for unlimited toppings. Their lemonade is also fantastic. I love Blaze!!
They are proactive about asking if it's an allergy or preference, so they know to change gloves. The gf crust is pressed on a different pizza press and placed on a separate cooking tray to try and minimize cross contamination. I've never had any issues.
I normally give only positive reviews, and I had high hopes for my visit. This location does offer a gluten free pizza crust but their setup does not allow for safe preparation. The Subway-style assembly line means everything is cross contaminated, the staff is severely undertrained in the area of food allergies, and the way they stack the unbaked pizzas (on top of each other) means wheat flour can (and does) fall on top of gluten free crusts. I admit, I should have gone with my gut when I finally made it to the front of the line, but I was very hungry and it clouded my thinking. I was “glutened” —that is to say, I was sick after eating here. This would be a fine place for non-Celiacs and/or non-food allergic individuals, but if you live with either (for your own safety), stay away.
Didn’t get sick. They get sauce from a different container. They get the toppings from underneath counter as the regular toppings. Had to ask for a different person to open all the doors to this area so the person handling toppings didn’t get my pizza cc. They use a mat under gf pizza in oven. I also requested clean pizza cutter and watched at the cutting bar. They do make a good pizza.
Great gluten free pizzas and the staff goes out of their way to avoid cross contamination
They use the same sauce/spoon for the gluten free pizza as they do For the wheat crust. When my husband and i went they put his sauce on his pizza spread it around with the spoon on the crust. Then did the same thing to mine with while using the same sauce and spoon. I asked for a gluten free crust and then ended up getting grabbing a crust from from the same area where my husbands crust was. I asked about it being gluten free and she had to go back to another area to grab the gluten free crust. The gluten free crust is no sealed and really separate from the flour crusts. They are in the same open area. Also the pizzas go in the same fire brick oven and your pizza is right next to a flour pizza. They also do not change pizza cutters (at least when I was there they didn't) and cut the gluten free pizza with the same cutter and the flour pizza. None of them did glove changes
Great GF pizza! Indicate you have an allergy and they will change their gloves, use separate/dedicated sauce and cook in dedicated area. You can watch the whole process and it was fast. Will be back again for sure!
My pizza was mishandled/contaminated ,gloves were not changed and then said he did everything right. I have Celiacs and had eaten there before but thankfully watched before getting sick so I must say NOT CELIAC FRIENDLY. Gave it a second chance 04/18. Employee looked upset at dealing with CD. He seemed to go out of way to contaminate it. He was Happy when I canceled order. He had a horrible attitude. Might be good pizza but they don’t try to accommodate CD
I am gluten sensitive and I do not have Celiac’s Disease. I order the gluten-free crust every time at several of the Blaze locations and it is the best gluten-free pizza crust I have ever tasted. Thin, crispy and delicious...as good as any pizza I have had in Italy.
ask for glove change and contaminated red sauce
They offer a gluten free pizza crust. Cross contamination likely, so not celiac friendly. They do ask if you would like them to change their gloves down the line, and use separate mats for pressing the dough. Pick all of your own toppings. Thin crust pizza but great flavor and quick.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 12 am
11 am - 12 am
11 am - 10 pm