NOT a safe place for those with celiac, in my opinion. They will change their gloves for those with celiac. They press their dough (both GF and regular) on the same dough press machines, without cleaning between. Their toppings are GF, but they use the same toppings for those with celiac or not, so after handling regular dough, the put their hands in the cheese, meats, veggies, etc. They do use a sauce from the end of their line that has a cover over it instead of the open sauce on the line. They bake their pizzas in the same brick oven directly on the surface regular pizzas sit on. They remove the pizzas with same paddles as regular pizzas. They place all pizzas (GF and reg) on racks after removing them from oven while they wait for cutting. Pizzas were overlapping and crowded, plus crumbs were all over. They cut the GF pizza with the same cutter as the regular pizzas. They were very friendly, but unfortunately, I do not feel they offer a celiac safe pizza.
We had gluten free pizza. I explained we were gf and had them change gloves etc. I got very sick afterwards! My daughter didn’t feel well either. I think there is a lot of cross contamination.
LAZY!! Called at 10:15 pm to ask if they had gluten free food. He said yes but they were closed. Hours were until 1:30am. He just did not want to make it, would be afraid to eat there if that is the service offered.
Not at all celiac friendly. They use the same equipment for gluten free pizzas as the regular dough. Direct quote from their website, "How gluten-free is it? If you are simply looking to reduce the amount of gluten in your diet and don’t want to give up on pizza..." and "we use the same oven and dough press for both gluten-free and standard dough, so there is a good chance of some cross-contact in our restaurants."
Blaze Pizza in Ames has an allergen list and gluten-free pizza crust. All of the toppings are gluten-free except for the meatballs. Blaze Pizza does a great job about changing gloves. The pizza is kept on a mat indicating gluten free so it never touches the same surface as flour. The pizza cutters are also specifically only used on gluten free pizzas. Great service - everyone took extra precaution to ensure my meal was safe of cross-contamination. Basically an $8 pizza with unlimited toppings.
The staff is very careful with their gluten free pizzas! Customizable and delicious!
There's definitely a chance of cross contamination, but they took my celiac very seriously and cleaned everything extra well for my order.
Have eaten here several times without issue. They are contentious and nice about it. I have celiac.
The gluten free crust is pressed on a mat with a separate press. They’ll change gloves and only use fresh ingredients and new utensils to make your pizza if you ask. Cooked in the same oven but still on the mat then cut with specific gluten free utensils. I watched the whole thing, asked questions, and was very impressed. Plus the pizza actually tasted good!
I’ve eaten their GF Pizza twice with no reaction. I just tell them I am very sensitive and they automatically change their gloves, bake the pizza at the back of the oven, on the left on a special mat, away from the other Pizzas. Delicious!!!!
I’m an employee here and gluten intolerant. We go through procedures to make sure there is as little cross contamination as possible with placing our gluten free pizzas on dedicated mats and thoroughly wipe down our dough pressing equipment before pressing our dough. We also will change our gloves, dedicated red sauce for gluten free dough and we will get completely new ingredients if you request
Watched the pizza crust maker use the same gloves he was using on the regular dough and walk over to the “gluten free crust press” and make some gluten free crusts. He then placed them on the rack underneath the regular crust where the cross contamination is very high
I've had mixed experiences here. If I explained celiac the staff changed gloves, placed barriers when the dough went into the press, used new utensils for sauce, etc. However, this is not the case every time. Would probably not recommend for highly sensitive Celiac as the staffing is unreliable.
Delicious crust but high today of cross contamination. The gf crust is kept separate and is placed on a barrier when cooking in the same oven as the regular pizzas. It's the toppings where contamination is most likely, as even if they change gloves, sauce is doled out from same containers and spread using the utensil that lives in the sauce. Gloves touch and retouch all toppings.
The staff was knowledgeable about gluten & celiac. I have a very serious reaction to gluten and I may have felt a little upset stomach but nothing really crazy. So, this place is okay but there are so many opportunities for cross contamination so it only gets 3 stars for me. If you have a clear conversation about your allergies, you can get employees to change their gloves, fresh (from a different container) toppings, and a separate cutter. Overall okay place. I wouldn’t go back just because of the risks.
They offered to switch gloves. The crust was thin but very good. Can pick any number of the toppings for one price. Not sure if they have separate spoons, I did not ask them to switch. The flavor was fantastic
Surprised this place wasn’t even listed in the app! Excellent gluten free pizza option with plenty of toppings to pick from. Allergens are listed clearly on the website so you can plan a safe order ahead of time. The staff was excellent and offered to wipe down dough press and change gloves once I ordered a gluten free crust — the girl who did my sauce even got it from a different area so she wouldn’t be using a gluten-contaminated ladle on my pizza! They don’t have a dedicated kitchen space or oven, but their oven apparently gets to like 900 degrees, so I felt comfortable trying it out and I’m glad I did, though I’m not sure I would recommend it to a celiac. They had multiple gluten free salad options, also! Overall a great experience and I look forward to eating here again.
Blaze Pizza has improved their GF Pizza. Thanks for making this option available.
I’ve been here four times and haven’t been sick yet. The pizza is really good and if you ask, they’ll use fresh ingredients to avoid cross contamination. They use the same oven, but it is on a large silicon baking pad so I’ve never had an issue.
I did not get sick and the pizza was delicious. I did have to monitor them closely though to get fresh sauce, meat, etc instead of taking it off the line.
Staff at this Blaze is not trained except for the lady who put the ingredients on the pizza. They did not clean the press. The pizza oven person used the raw shovel to handle my pizza instead of keeping it under the pad and I had to point this out to them. Don’t trust this location and asked for and was given a refund.
There is no way in hell this Blaze pizza location is gluten free. My wife is very gluten intolerant, we visit the other local Blaze location in Auburn Hills often and she never has a problem ordering GF pizza crust with staff glove changes. We walked into this location in Novi with the hope that we would have a similar experience, but no - absolutely not. There is obviously a management problem. The place was a mess, prep food thrown everywhere around the counter. I swear, if bloodhound dogs were preparing the pizzas the counter would have been better than what we saw. The bathrooms were destroyed. If your ok with eating in a less than clean environment, by all means. However, if you require GF crust then this place is not for you. When my wife asked for GF dough, they stared at her as it were a total problem and shocked that someone would ask for it. Stay away for GF pizza, better luck at Buddy’s up the road.
They have GF crust option and most toppings are GF. But they are not trained in handling to not cross contaminate and the process looks like contamination is very likely. They changed gloves but then touched multiple surfaces that visibly had wheat crumbs on it! As the pizzas go down the line they all hang over the topping containers along that edge, which includes the cheese. I watched baffle boards of regular dough go down the line with the dough literally hanging off the paddle board sipping into the topping containers and touching the toppings, not to mention the lose flour dripping off these boards and contaminating the whole line. When asked which toppings are GF, they said everything. I saw meatballs and asked “are you sure.” They then looked around for a list and found the meatballs were not gf..... so not “everything” which is too big an “oops” when told to handle for an “allergy” to wheat. This is by no means Celiac friendly. Not trained. Not knowledgeable. Not taking precaution to not cross-contaminate. I’m not the one with Celiac so I can tell you their food tastes great but it isn’t to be trusted for those that can’t have GF.
They changed gloves while preparing the pizza and again after removing my pizza from oven. They went to the back to get me a separate gf tomato sauce. That have goat parm and vegan cheese and lots of veggies choices. I’ve been here twice and plan to return. They do have a sign advising that cross contamination may occur but I believe they try very hard to stay safe.
The staff were knowledgeable about gluten free but didn’t do much to avoid cross contamination. Using the same utensils.
They were super busy when we came because it was new. As soon as I told them I was a celiac they asked about a glove change. Then a woman not on the regular line stepped in with new gloves and got all my ingredients off a different line. They were really nice and it did not seem to be a big deal to make a GF pizza for me. However, I am not sure if they can really prevent cross contamination.
NOT CELIAC SAFE! Says right on the menu they do not use a separate oven for the gluten free pizzas, if you cook it in the same oven it is 100% cross contaminated. Do not eat here if you have celiac disease, even if you don’t get sick you are still damaging your intestines with the cross-contamination.
The staff was well trained in terms of dealing with a gluten allergy /celiac. They asked me if I would like them to change their gloves, and did so very willingly when I said yes. They took my pizza to a separate location to add the sauce, cheese, and toppings to avoid cross contamination. The pizza was then placed on a silicone (I believe) mat before being put into the oven. It was sliced with a dedicated gluten free pizza slicer. The pizza was absolutely delicious. One of the best I’ve had in a long time! It’s also very cool that you can add as many toppings as you want for the same “build your own” price. I will definitely be going back!!
Love this place. First experienced blaze in Orlando at Disney and it was bitter sweet as I thought I’d never get it again because I don’t live there. I found it here on a weekend trip to the city from out of state, and I’m so happy, we stop here ever time we come to the area. Delicious gluten free crust, fresh toppings, great prices!
One of my favorite go-to’s for GF pizza. Only pizza place that has never made me sick. People commenting about cross contamination on pans or pizza dough presses are wrong. If you tell them you have an allergy, which they are actually prompted to ask after you order GF. They do a glove change. For the GF allergy customers there is a separate pizza dough press, a GF mat the dough goes on before it hits the pan, and ability to get sauce from separate container so no double dipping. Separate pizza slice and everyone down the line is told this is for an allergy. Been over ten times and never once been sick!
I had such high hopes for this place... The first lady was very careful, changing gloves, using sauces in the back... But I couldn't watch the oven or the lady cutting it... Sure enough, cramps, terrible reflux, exhaustion, nausea... Yup, I got glutened. I really don't know what happened, but this has been the worst glutening since I went GF. I mean, the pizza tasted great, but I can't really say they're celiac friendly with how poorly I feel right now.
Not sure how Kim knows that the press isn't cleaned properly... but I have never had an issue (I think it's being cleaned). They have separate classic red sauce container as to avoid cross-contamination. Can have most of the ingredients minus a few obvious ones like the meatballs. Friendly staff and takes the necessary precautions to make me feel safe eating here.
It was pretty good, and I only had mild allergic reaction. I do not think this place is safe for those with strong allergic reactions. I was nervous the entire time they were making it, but they pulled through. I think it’s cooked with all the other pies and that’s why there is some cross contamination.
Great pizza, okay price. Being that there aren’t very many good choices for GF pizza - it’s worth spending the money. Before they prepare food they ask if GF is an allergy or choice so they can take proper measures to protect your pizza. It’s definitely the best GF pizza I’ve had, by leaps and bounds.
Got very sick. Used same cheese as others.
GF crust was great. Interesting to hear different comments. My crust was crispy and the best I’ve had. Closest to real deal. They asked if they needed to use gloves. I don’t have celiac so I’m not as strict with contamination. Didn’t pay attention to other utensils, containers etc.
Good gf pizza if you are not celiac. They change gloves, use a mat to cook the pizza, and have separate pizza cutters, but they use the same containers and utensils for prep and their website states the crust is not prepared in a gluten free environment.
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