HORRIBLE experience. I've had good service at other Blaze locations, but this one is absolutely pathetic. The kid cleaning the dough press actually left flour on the surface and went to put the GF dough on it before I stopped him because I could see the flour all over it! They also put the GF silicone mats in the bin of the flour they use to dust the regular crusts! Then, the person operating the oven used the same long tool to move all of the pizzas around and used the blade of it to repeatedly touch the tops of each one. He did not do a glove change and kept touching each pizza and each paper (that the pizzas are places on) with the same gloves. I saw that he got crumbs and cheese on my order paper before my pizza was ready and he seemed confused when I pointed out that it was unacceptable.
STAY AWAY.
No
Do not come here if celiac or highly sensitive. They changed their gloves while making the pizza but then cooked it in the same oven so no point. Got very sick.
No
I have been to Blaze restaurants that use precautions in preparing GF pizzas. This isn’t one of them. We ordered 2 GF pizzas for my daughter and I, and the fellow (not his fault, obviously had no training) took two of the cooking discs out of a pile of flour from the regular station. He put our GF dough on top of the flour covered discs. We apologized for the inconvenience and left. Blaze is in general a terribly run franchise system. Very disappointing.
— Not at all
They have great gluten free crust. It’s especially good if you ask for it well done as it helps get it more crispy. They are pretty good at changing gloves and asking if it is an allergy.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
This location had been good in the past and made sure to take precautions including getting fresh toppings but not so great the past year. I’ve tried multiple times to go back and every time over the past year, I have walked out without ordering as they make me extremely uncomfortable. Every time I go they have a change in staff. When I ask about celiac friendly, they advise they change their gloves, have a gf dough, and have a separate “allergy” sauce, but they WILL NOT use separate toppings. So therefore you will be glutened. When I’ve inquired but getting fresh toppings they have advised they can’t do that. If you try this place be TAKE CAUTION.
They offer a Gluten free option but sadly there's a high risk of cross contamination. There are very few employees that care enough to acknowledge your celiac concerns and use ingredients separate from the front counter. I've been to this location twice and the 2nd time was the awful experience that made me stop going.
— Not at all
— Not Much/None
Excellent pizza! I had the regular GF crust and it was quite tasty. I also have to give them credit for switching out the crust twice when they pulled them out and they had small rips in the bottom. They said it was already fragile, so they wanted a good one. Excellent customer service!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent