I've been there twice, first time was amazing, they kept everything separate, asked if I needed gloves changed, all the standard stuff when you've got a celiac in your building. My second time today was a little more lax, and me, being naive and with my guard down, didn't pay as much attention, but the warning signs were all there that I should have been more careful. There was a new guy who really wasn't paying attention, kept trying to do stuff with my pizza and not respecting the GF crust. Well I still ate it, felt pretty foggy shortly after starting and knew something was off. I took the rest home and tested it in my Nima Gluten tester and it turned up positive for gluten. I'm really disappointed because they are great tasty pizza, but 50/50 chance of getting gluten is not a good time. It's a great place, you just gotta watch them like a hawk and remember there is flour flying all over the place. I'd call it gluten sensitive safe, not celiac safe.
No
Pizza is good but the restaurant was dirty. We went for lunch about 11:15.
Update to review 6/19 - place much cleaner this time and still good pizza!!
Offer GF crust, with several disclaimers. Talked to them and they said they do their best with xcontamination (note gluten allergy & they will take extra precautions).
GF crust is thin and crispy, just ok in my book but toppings were great so not too bad overall. Good value, service and nice vibe (staff was really cool). Nice to have options for quick fire pizza!
Yes
I have been to Blaze restaurants that use precautions in preparing GF pizzas. This isn’t one of them. We ordered 2 GF pizzas for my daughter and I, and the fellow (not his fault, obviously had no training) took two of the cooking discs out of a pile of flour from the regular station. He put our GF dough on top of the flour covered discs. We apologized for the inconvenience and left. Blaze is in general a terribly run franchise system. Very disappointing.
— Not at all
They have great gluten free crust. It’s especially good if you ask for it well done as it helps get it more crispy. They are pretty good at changing gloves and asking if it is an allergy.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
This location had been good in the past and made sure to take precautions including getting fresh toppings but not so great the past year. I’ve tried multiple times to go back and every time over the past year, I have walked out without ordering as they make me extremely uncomfortable. Every time I go they have a change in staff. When I ask about celiac friendly, they advise they change their gloves, have a gf dough, and have a separate “allergy” sauce, but they WILL NOT use separate toppings. So therefore you will be glutened. When I’ve inquired but getting fresh toppings they have advised they can’t do that. If you try this place be TAKE CAUTION.
They offer a Gluten free option but sadly there's a high risk of cross contamination. There are very few employees that care enough to acknowledge your celiac concerns and use ingredients separate from the front counter. I've been to this location twice and the 2nd time was the awful experience that made me stop going.
— Not at all
— Not Much/None
Excellent pizza! I had the regular GF crust and it was quite tasty. I also have to give them credit for switching out the crust twice when they pulled them out and they had small rips in the bottom. They said it was already fragile, so they wanted a good one. Excellent customer service!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent