Permanently Closed

Bobby's Burger Palace

2 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu
3925 Walnut St
Philadelphia, PA 19104

Most Recent Reviews


Celiac

Overall Rating

Review


Horrible. Went in and asked for the gluten free options and was told "none". When i asked since i knew they had gluten free she said "what's gluten free". We walked out. Would give no stars if i could

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Called this location because I found reviews online saying they had dedicated fryers for their fries. The guy on the phone answered immediately that they don’t separate the onion rings into different fryers so there is cross contamination. BUT they’ll substitute salad greens for 50cents more instead of the bun. Truthfully I like that they provide an option, but seriously? I’d rather have the bun can ya not charge me 50cents for some greens I’m not even gonna eat?

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Restaurant

Photos


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Reviews of this Chain

Overall Rating

Review


This is Bobby Flay’s restaurant. Perfect burger on a bed of greens. Fries seemed safe as nothing else on menu was fried that I saw. I finished a few minutes ago and no reaction yet.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


I don’t know what everyone else’s experience was but if you’re nice and patient they’ll help you. At my location i’m always offered the fit option which is on a salad. I obviously add cheese and a over easy egg which makes for a great meal. Celiac disease is frustrating but it’s important to understand that the awareness factor is not up to par yet. The more cool, calm, and collected we are makes it easier for employees to help us.

Celiac

Overall Rating

Review


The waitstaff was very nice until I said the word gluten and then became unresponsive and dumbfounded. They were clueless and made no attempt to find out if the burger I had asked about was gluten free. On top of this, one yelp review response from corporate mentioned their cheese wasn’t gf (tf?). One thing for the waitstaff not to know. This establishment takes it to a whole other level when there is not allergen information (and conflicting information) online. Extremely disappointed that bobby freaking flay isn’t doing better.

Celiac friendly?

No

Celiac

Overall Rating

Review


The staff is very knowledgeable with Celiac, gluten and dairy free

Celiac friendly?

Yes

Overall Rating

Review


This is in Jack Casino... 21 and over only. 😉

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