Horrible. Went in and asked for the gluten free options and was told "none". When i asked since i knew they had gluten free she said "what's gluten free". We walked out. Would give no stars if i could
Called this location because I found reviews online saying they had dedicated fryers for their fries. The guy on the phone answered immediately that they don’t separate the onion rings into different fryers so there is cross contamination. BUT they’ll substitute salad greens for 50cents more instead of the bun. Truthfully I like that they provide an option, but seriously? I’d rather have the bun can ya not charge me 50cents for some greens I’m not even gonna eat?
I don’t know what everyone else’s experience was but if you’re nice and patient they’ll help you. At my location i’m always offered the fit option which is on a salad. I obviously add cheese and a over easy egg which makes for a great meal. Celiac disease is frustrating but it’s important to understand that the awareness factor is not up to par yet. The more cool, calm, and collected we are makes it easier for employees to help us.
The waitstaff was very nice until I said the word gluten and then became unresponsive and dumbfounded. They were clueless and made no attempt to find out if the burger I had asked about was gluten free. On top of this, one yelp review response from corporate mentioned their cheese wasn’t gf (tf?). One thing for the waitstaff not to know. This establishment takes it to a whole other level when there is not allergen information (and conflicting information) online. Extremely disappointed that bobby freaking flay isn’t doing better.