Browns Socialhouse

3 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza
Safety Rating
3 ratings

As rated by the community

259 Northfield Dr E
Waterloo, ON N2K 0G5, Canada

Most Recent Reviews


Celiac

Overall Rating

Review


As a celiac, the menu at Brown’s Social House is very misleading. ALL of their starters/snack plates are deep fried in a shared frier, but are labelled as “gluten friendly”. I’m so glad I double checked with the server, as I almost ordered the nachos to share with a friend. To all my fellow celiacs - be careful!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 8 months ago read full review

Overall Rating

Review


Waitress had a flip book of menu allergens/sensitivities. Being gluten and dairy intolerant, it was really helpful. They had items marked marked gluten friendly and vegetarian.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Delicious food and attentive staff! Not a lot of gluten free options, honestly, but our server was very knowledgeable and didn’t mind asking the kitchen staff to check the steak—it was gluten free! We asked for the steak to be cooked rare, but it came out medium. But tasty. They offered to replace the steak but we declined to avoid wasting food. The warm brownie was divine. It’s a nice casual place if we want to hang with friends in the future.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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Reviews of this Chain

Celiac

Overall Rating

Review


One of my go to places for celiac safe food! The staff and owners are super knowledgeable about cross contamination and I always feel accommodated. I believe a variety of items on their menu can be made gluten free. My favourite item to order is their spicy crispy chicken sandwich. To die for! They also have a dedicated fryer at this location. Highly recommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


The staff are very conscious and careful. They will double check everything and bring your order out separately. I've never gotten sick here and the food is definitely worth the little bit of extra wait.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good with other allergies
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Very good about cross contamination. Server was very knowledgeable about what could be done gluten free and ways to modify items to make them safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Offers outdoor seating
Celiac

Overall Rating

Review


Server was very diligent in checking labels of products in the kitchen (icecream, bellini mix) and let me know if it said that it was processed in the same facility as gluten. They were very knowledgeable about dietary requirements and I felt well looked after and safe. Happy to say, I did not get glutened!!!! Highly recommend đź‘Ś

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


My FAVE GF restraunt! They take 100% care of you & don’t make you feel like it’s any inconvenience! Love the GF calamari, fish & chips…sooooo good!

Your GF order will be delivered by a separate team member, ie/ a Manager to ensure it does not get confused with a similar entree that is not GF.

Tina & the staff are AMAZING!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery

More Info