Buona
$ • Italian Restaurant
Most Recent Reviews
I’ve been to this location twice. Both times I nearly got glutened. First time I emphasized to the person I had a gluten allergy and they gave me my salad with a chunk of bread on top. I re-emphasized “allergy” and they fixed it, clean gloves and all, so I gave benefit of the doubt, but second time (coincidentally, same person working) I emphasized gluten allergy then they asked if I wanted their usual bread. They made the bowl without obvious precaution so I gave the salads to my non-celiac partner. I think it might depend on your person, but I’m not confident in this location. Buona has been safe at other locations, but this one has just been money lost and crisis averted. Up to you if you want to risk it. They have options and they’re tasty, but just advocate and watch for CC
I called first and dined at a different location. Staff was responsive. I wanted a Chicago dog before catching a plane. Although the grilled pita they put it in did not compare to a soft poppy seed bun, it was a suitable second place. The nutrition/ allergen fact graph on their website is very informative. They provide several gluten-free options. My order was handled with care.
The gluten-free flatbread was really good and even held up with an Italian beef. The staff was very aware of their GF options.
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Absolutely delicious! The gluten free bread is like nothing I've ever had before. The turkey club was wonderful. Fries and chips are made in the same oil as the chicken, so those aren't gluten free. The atmosphere is fun and the people working here are really friendly and nice. I'll definitely come back.
I was so impressed with the staff. The person who took my order was so knowledgeable about celiac, he told me what was safe and what wasn't. We started talking and when I mentioned I was impressed with his level of knowledge, he said he took the time to educate himself about gluten and celiac. The food was delicious and my experience was better than I have had at sit down restaurants that claim to be knowledgeable about gluten. I will definitely be back!
A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.
Had the cheese burger on a gluten free flat bread and it was delicious. Stay away from the fries though they are fried in oil with other items that have breading.
They have the gluten free flat bread that you can use to substitute for any sandwich. Also, they will sell you the flat bread by itself so you can take some home.
Reviews of this Chain
If your have celiac or are extremely sensitive to gluten I would stay away. I went a few times and was told that they can make a gluten free beef and use a different brand new broth bag for dipping the sandwich in the previous times I went. Though, this last time they told me if I want to be safe to make sure I get the vegan beef because they get the meat all from the same pot and they dip their regular bread/sandwiches in that. There’s some contradictions with their protocols, so I’d say it’s unsafe
I spoke with the cashier and asked them what their gluten allergy protocol was and the manager came up and explained it to me. He also hand made my order so I knew it was safe. I only got a beef sandwich on the gluten free pita because the fries are not in a dedicated fryer
Not safe, double dipping bread in beef with juice
My boyfriend and I shared the bio a beef sandwich and the Chicago style hotdog on gluten free pita… soooo good
