Buona

2 recent ratings
$ • Italian Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Pita, Bread/Buns, Sandwiches
Safety Rating
2 ratings

As rated by the community

6833 Roosevelt Rd
Berwyn, IL 60402

Most Recent Reviews


Symptomatic Celiac
3 months ago

I spoke with the cashier and asked them what their gluten allergy protocol was and the manager came up and explained it to me. He also hand made my order so I knew it was safe. I only got a beef sandwich on the gluten free pita because the fries are not in a dedicated fryer

Safety
Taste
Variety
GF Menu Items
  • — Pita
Other
  • — Good for dairy-free
1 year ago

I've been a fan of Buona for decades. The food is always top quality and so are the people and the service. I went there today and got a large Italian beef with mild giardiniera on a gluten free pita and a side of fries. It was amazing and perhaps one of the top five Italian beef sandwiches I've ever eaten. The fries are some of the best I've ever eaten and better than I remember them being in recent past. Buona is clearly not using a dedicated fryer for their fries because I got moderately contaminated and I was forced to take a four hour nap this afternoon to sleep it off. Such a shame because they were sooo good. Buona, this is 2023 and YOU NEED A DEDICATED FRYER FOR YOUR FRIES.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Knowledgeable staff
Other
  • — Healthy options
  • — Delivery
  • — Takeout
  • — Dinner
7 years ago

I ordered 7inch beef with hot peppers no cheese.. the bread wasn’t very good and resembled pita bread.. I didn’t get sick,but an hour before eating I did take a pill vitamin that helps if you ingest any gluten. I’ll post a pic. Hopes this helps someone.. As far as I know I’m just intolerant.

7in Italian Beef with hot peppers.

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


7in Italian Beef with hot peppers.
Add a photo View all photos

More Reviews


9 years ago

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

Safety

Reviews of this Chain

Symptomatic Celiac
2 months ago

If your have celiac or are extremely sensitive to gluten I would stay away. I went a few times and was told that they can make a gluten free beef and use a different brand new broth bag for dipping the sandwich in the previous times I went. Though, this last time they told me if I want to be safe to make sure I get the vegan beef because they get the meat all from the same pot and they dip their regular bread/sandwiches in that. There’s some contradictions with their protocols, so I’d say it’s unsafe

Safety
Taste
Variety
2 months ago

I’ve been to this location twice. Both times I nearly got glutened. First time I emphasized to the person I had a gluten allergy and they gave me my salad with a chunk of bread on top. I re-emphasized “allergy” and they fixed it, clean gloves and all, so I gave benefit of the doubt, but second time (coincidentally, same person working) I emphasized gluten allergy then they asked if I wanted their usual bread. They made the bowl without obvious precaution so I gave the salads to my non-celiac partner. I think it might depend on your person, but I’m not confident in this location. Buona has been safe at other locations, but this one has just been money lost and crisis averted. Up to you if you want to risk it. They have options and they’re tasty, but just advocate and watch for CC

Safety
Taste
Variety
GF Menu Items
  • — Pita, Bread/Buns, Burgers, Sandwiches & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
4 months ago

I called first and dined at a different location. Staff was responsive. I wanted a Chicago dog before catching a plane. Although the grilled pita they put it in did not compare to a soft poppy seed bun, it was a suitable second place. The nutrition/ allergen fact graph on their website is very informative. They provide several gluten-free options. My order was handled with care.

Safety
Taste
Variety
GF Menu Items
  • — Pita, Burgers, Sandwiches
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
Celiac
10 months ago

Not safe, double dipping bread in beef with juice

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu

More Info