Excellent gluten free menu. Clearly labeled sauce bar.
Great gluten free menu!
They have a big gluten free menu. I have eaten there 3 times. The first time I had no reaction and the 2nd and 3rd time had a reaction. I have a wheat allergy and am gluten intolerant.
Great GF burger, mix fries and espresso shake (I really prayed to the obesity gods during this visit). The staff was very friendly, and all items coming from the kitchen were clearly labeled. I got the Shroom burger, and it was presented very well, looked like it could be on an advertisement. The GF bun held its own, as I got a to go order to check this place out. The bun looked a little soggy on the bottom, but held up very well. For fries and burgers, they offer four sauces, Apple Cider (great for sweet potato fries- a bit sweet), Ranch (pretty standard), Ragun Cajun (maybe similar to 1000 Island, although not very spicey- I like heat), BBQ- typical hickory smoked and sweet. They all were good. I did not see ketchup listed under the sauce bar, but I may have overlooked it as I was getting take out and using my own. The fries are your typical shoestring, very good, although I do prefer a thicker cut. They come in Russet potato, sweet potato or a combination. I got the large combo. As for as the serving size, this fatty got his money's worth. It will be my definite go to burger place, and one I will not be afraid to eat in, too boot!
Best gf burger I have ever had out to eat. Excellent food and service. The gluten free menu made it easy and convenient and it was awesome
A separate menu: gluten free buns, fries, salads, and shakes. They do a very good job of keeping the gf food separate so there's no contamination.
The gf bun was soft and tasty. Will eat here again.
Love the milkshakes! The hamburger bun always tends to be really dry and falls apart.
Employees were very thoughtful and helpful. Loved that the gf menus were displayed instead of having to ask for it. Overall very very impressed.
I am new to this dietary restriction. I was surprised to see Burger 21 offered a GF friendly menu. Let them know you are ordering a GF item, it is marked for the kitchen. I'm still getting used to GF bread, so the bun took adjusting, BUT the burger was delicious!
The BEST Gluten Free buns ever! Burgers are absolutely delicious. They have a nice selection of other gluten free options also. Managers are so kind and take the allergy seriously to avoid any cross contamination. I would highly recommend this place!
The service here is horrible. They know very little about being gluten free. They put gluten chips in our dip and looked shocked when I asked them to take it away. They are very cheap with their sides and want to charge you for every single thing . They charge for avocados and sour cream for fajitas😱 they even charge for the chips they bring out and never tell you that they charge you for it. This is the worst restaurant I have been in years actually not
Burgers and fries are good - haven't had any problems with them. However, today I ordered a gluten free milkshake only to be told they can't guarantee it's gluten free because they changed ice cream brands. At least she told me but disappointing to have things listed on gluten free menu that aren't.
Must try this burger place! It is true, it is heaven for celiacs. It is a good $4 up charge for GF, but so delicious. I had their bacon cheesy burger with fries. Bun is delish and fries, so good. They also have an array of sauces that are clearly marked whether GF or not.
I went here with my mom, dad and sister a few weeks ago and we all loved it. The food was really good, great buns, great fries. I also got a vanilla milkshake and there was a lot of cinnamon in it but it wasn't advertised as that so if you're planning on getting a milkshake just know there's a fair amount of cinnamon in it.
This place is AWESOME! The manager Doug took the time explain all their gluten precautions, and even showed me their safety containers that they use in the kitchen. They even bring out gluten-free items separately to avoid cross-contamination. And besides their gluten-free excellence, the food is even more amazing! BTW they have much more than just a chicken salad for celiac options.
Have eaten here several times with no problems, but after my last visit this weekend I got sick. Everything I was served had the GF sticker, but they were really busy and I'm guessing something got mixed up with the fries maybe. I'll go back, just not at a busy time.
waited over 30 minutes still waiting...others waited 45 minutes and left...they were the second people to leave...im goin to leave too...heard the fries were good ...but i have no clue...im out
Dedicated gluten free space. Everything came out with a gluten free sticker, too. Have been twice and did not get sick either time. The food here was delicious. I was so happy to order a hamburger that had a bun, and a bun that tasted like a regular bun at that. The burgers were just the right size (not gigantic like some places), and the milkshakes were made to order from fresh ingredients. Sorey Five Guys, but this is my new go to place when in Albany!
This is a new location. The food was just as good as always and I didn't get sick at all. I had a pick up order and had trouble finding the place. The owner had them cook new fries for me because the original ones were getting old. I'll definitely be back.
Great experience! Gluten free menu, dedicated french fry frier with regular and sweet potato fries. Even the pump sauce bar is labeled which sauces are gluten free. I didn't try the gluten free bun, but the burger and both kinds of fries were delicious! There is even the fancy pick your flavor soft drink machine. I did not get sick. I have found my new go to burger spot!
I stopped here on my drive from Buffalo to Boston. After terrible luck with food in WNY, this was a very welcome stop. They have a separate menu with quite a few options. I sat at the milkshake bar, and the woman behind the counter explained that there was a completely separate GF area of the kitchen (or perhaps a separate kitchen all together), and her decision to work there stemmed from the fact that she had gluten sensitivity and other food allergies and felt safe at work. I got a plain burger and sweet potato fries, and they were absolutely delicious! I wish I'd had room to try one of their GF milkshakes, because the options looked wonderful! There are multiple Burger21 locations, but none in cities that I frequent. Come to Boston!
Okay I have not eaten here yet, but it sounds great. I called to clarify some things: Are the shakes gf? The answer I was given was YES, they can be made gf. Might want to ask more questions, but it sounds good. Secondly, it lists gf beer, but they mean cider - Angry Orchard. I wish they would carry my favorite beer - Red Bridge. The ciders don't really go with food.
Wow! That was the BEST cheeseburger I have eaten since 1997! I am amazed at what a difference the bun made! The burger was cooked the way I wanted, not pre-cooked. Burger 21 just made my Top 3 favorite restaurants! Thank you Monica, y'all do a great job!
Amazing!!!!!!!!! They are so careful with gluten free and even put stickers on them to be safe! The milkshakes are safe and delicious. The service is amazing and kind and the burgers are out of this world!!! This deserves way more than five stars, definitely celiac friendly😊😊👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ -Colleen, her daughter
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 9:00 pm