Manager has a family member with Celiac so they get it right. Burgers are delicious, to my knowledge there is a dedicated fryer for the GF fries. Shakes are amazing and there are GF sauces and dressings! My favorite place to eat.
I was thankful to find this Burger 21! The staff is very knowledgeable and they have separate prep areas and fryers!!! We are celiac and My kids were overjoyed to find a Burger 21 that can meet our allergy needs!
They have a dedicated fryer and space for gluten-free. Their food is delish. I will say that we have eaten there several times and on one occasion it seemed that it was taking a long time for our food to come out. That us when the manager came out and told us that there was a mishap with my meal (rest of family is not gluten-free) - he said that my burger received a regular bun and that they had to remake my burger. The honesty in the management team that was awesome - they could of just change the buns and I would of not been the wiser until later. And later I would have been in the hospital because I am pretty sensitive. B-21 from that day has my loyalty but I also tell them when making my food - it is not a diet for me but a true health situation. So I have not had any problems and we were told that one of the owners daughter's had celiac --- that was why the chain is so celiac friendly!
Great burger. They GF fries which is HUGE for us! My kids are always looking for french fries! And love that they have a specific fryer for the GF fries. My family loves this place!
Excellent gluten free menu. Clearly labeled sauce bar.
Great gluten free menu!
They have a big gluten free menu. I have eaten there 3 times. The first time I had no reaction and the 2nd and 3rd time had a reaction. I have a wheat allergy and am gluten intolerant.
Great GF burger, mix fries and espresso shake (I really prayed to the obesity gods during this visit). The staff was very friendly, and all items coming from the kitchen were clearly labeled. I got the Shroom burger, and it was presented very well, looked like it could be on an advertisement. The GF bun held its own, as I got a to go order to check this place out. The bun looked a little soggy on the bottom, but held up very well. For fries and burgers, they offer four sauces, Apple Cider (great for sweet potato fries- a bit sweet), Ranch (pretty standard), Ragun Cajun (maybe similar to 1000 Island, although not very spicey- I like heat), BBQ- typical hickory smoked and sweet. They all were good. I did not see ketchup listed under the sauce bar, but I may have overlooked it as I was getting take out and using my own. The fries are your typical shoestring, very good, although I do prefer a thicker cut. They come in Russet potato, sweet potato or a combination. I got the large combo. As for as the serving size, this fatty got his money's worth. It will be my definite go to burger place, and one I will not be afraid to eat in, too boot!
Best gf burger I have ever had out to eat. Excellent food and service. The gluten free menu made it easy and convenient and it was awesome
A separate menu: gluten free buns, fries, salads, and shakes. They do a very good job of keeping the gf food separate so there's no contamination.
The gf bun was soft and tasty. Will eat here again.
Love the milkshakes! The hamburger bun always tends to be really dry and falls apart.
Employees were very thoughtful and helpful. Loved that the gf menus were displayed instead of having to ask for it. Overall very very impressed.
I am new to this dietary restriction. I was surprised to see Burger 21 offered a GF friendly menu. Let them know you are ordering a GF item, it is marked for the kitchen. I'm still getting used to GF bread, so the bun took adjusting, BUT the burger was delicious!
So tasty, so safe - a real treat. Their GF safety process seems to be spot on. The GF condiments and menu items clearly labelled too (see photos) and its a pleasure to have GF Fries and a choice of tasty burgers including some of their signature flavours rather than being stuck with a plain cheeseburger. The milkshakes are a dessert in themselves and are a welcome safe treat 🎉 Service great and toilets and restaurant spotless too.
Needed lunch to go at the airport. Gluten free bun, no fries. Staff wasn’t knowledgeable but they were cautious first saying that all they have gluten free is the bun. Questioned about the burger and they said oh right, yep that’s all beef. I double checked that nothing is cooked on the same grill top as the burger. They were very nice and accommodating- I ordered before they actually started serving lunch but I needed something for my long flight home and GF reviews of their area restaurant chain are very good.
My daughter was so excited that she could simply go to lunch and eat a burger and fries. She also enjoyed a chocolate shake. Awesome experience for a seven year old six months into her celiac journey.
Gluten-free bums but they have a shared fryer so the fries aren’t safe
Staff was friendly and understanding. Celiac’s food was prepared and delivered separately. Food was yummy. They forgot the grilled chicken in my salad, but o chose to let that go and lower my calories with this lunch.
This place has such fresh ingredients. We won’t eat Red Robin or grassburger anymore. They cook it to perfection. They have a dedicated fryer for fries. They have a special place to make ur gf burgers just ask. They gave gf buns and lettuce wraps. Everything is clearly marked and the staff is so friendly they’ll help u make modifications. They also do sweet potato fries and the self serve sauce bar as 7 different condiments all clearly marked as to what’s gf or not. I’ve never gotten sick here. And the ingredients r always fresh and burger is juicy and fresh.
They had a great gluten free selection including all sauces available being labeled for gluten content! Only complaint is when we first got there they were out of gluten free buns so I had to wait for a worker to return from “picking some up” whatever that means.
One of my favorites! They have really good gluten free buns and the fries are gluten free as well. This is one of my go-to places and I have never been sick. They even bring out the gf burger in a separate basket with a green dot sticker labeling it gf.
We eat here regularly. My husband who is not GF loves this place too! They take great care to serve safe food. It’s great to have a bun, French fries and milkshake like a “normal” meal, not a bun that falls apart as soon as you bite into it as is the case with a lot of GF buns. Their salads look great but I always get burger & fries because they are the best around, not just for GF but everybody loves them!
Wonderful GF options! The food was great and they were very knowledgeable about preventing cross contamination. Our GF food even came bagged differently. They have GF buns and fries! We will be back!
I’m celiac and I would recommend this place! It was delicious! I had the cheesy burger and sweet potato fries. ALL GF! The staff was very friendly, and reassured me that all GF food were cooked separately on different grills and separate fries. I waited 5hrs to leave this review to see if I’d have any reaction. And NOTHING! 💚✅
Great restaurant for a Celiac-friendly gluten free burger and fries! A cute atmosphere added to the pleasure of our dinner! Staff was knowledgeable, menu is clearly labeled, condiments (which you pour yourself) are labeled! There’s even a sink near the entrance just to wash your hands when you arrive!
So yummy. Burger 21 is a trusted gluten free spot. They are excellent with cross contamination and ensure celiac food is prepared properly. I was told they wont even carry out gluten / gluten free together to ensure no mistakes are made. Great staff too at this location.
Loved this place. Staff was helpful and knowledgeable and the menu had the many GF items clearly labeled. Our celiac daughter loved her burger. My mother is not celiac but avoids gluten, and she ordered the shrimp burger on a GF bun. The staff immediately notified her that the shrimp burger isn't GF, so good on them.
Good gluten free options. completely spectated kitchen for gluten free options
I've been to Burger 21 twice, once a few weeks ago and before that, a few years ago. Both times were excellent experiences. Being able to get safe fries with a gluten free burger is huge for we celiacs! Burger 21 is a casual place where you order at the counter and then they bring you your food. Highly recommended!
Good burgers and gf bun is ok. What I love is that I can eat the fries. The various dipping sauces are great and well marked as far as gf. It’s a nice place and another good thing about it is that they have a place for you to wash your hands without having to go to the bathroom.
Had an amazing GF burger and fries for lunch! The burger was perfectly cooked and one would never know the bun was GF without the cute sticker on the parchment paper. The amazing shoestring fries - my favorite variety - were absolutely delicious. I was so excited to be able to eat some yummy fries without having to worry about getting sick later on from any cross contamination! Lots of beverage choices, had a cold glass of iced tea, but really want to try a shake next time.
First time here and majorly impressed. They have a dedicated fryer for their fries and a separate grilling area for the burgers I believe. They brought the gluten free food first then went back to get the gluten items to prevent contamination. I will definitely visit again.
Edit: Sadly my son was glutened the last time we ate here :( It was one of the worst experiences and took him many days to recover. I don't know what went wrong, only clue was they said the bun tasted like the real thing. I wonder if our gluten free request was not relayed to the cook. It was a busy weekend....Previous review: Celiac child had no issues whatsoever! The persons who take the order are knowledgeable about celiacs and the servers too! And the burgers are delicious, so are the sweet potato fries! If you have to drive a long ways to get here, assure you that it will be worth it!
Had an awesome GF menu and the staff was very aware of making sure the food was safe to eat. They have a separate fryer for GF fries and separate area to make Gf milkshakes and all the sauces are labeled GF and in a way to avoid cross contamination!
Their menu now states they can't guarantee gluten free, so I was wary about getting food there yesterday, but as a super sensitive Celiac, I didn't feel glutened. Great taste but pricey.
Awesome burgers, fries, and shakes! Staff is super comfortable with celiac needs and brings out gf food separately and clearly marked. Even the dipping sauces are marked as to whether or not they are gf. Super yummy comfort food, American style. My son loves this place!
Wow, what a great experience! They are very knowledgeable about gluten and the hospitality was above and beyond. The gluten-free Burger was delicious and they even have a designated fryer for French fries . And the whole restaurant is very clean. I wish all restaurants could be like this. It was so nice to get a gluten-free meal and not have to worry about a thing! I can't wait to go back.
The manager greeted us right away and explained the menu thoroughly. More GF choices than most restaurants. I was so happy to get a safe burger and fries that also tasted delicious! And the dipping sauce options are also great! Try ragin Cajun! So far so good for this celiac ;)
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm