waited over 30 minutes still waiting...others waited 45 minutes and left...they were the second people to leave...im goin to leave too...heard the fries were good ...but i have no clue...im out
Great food and fast service. Safe place for celiacs.
My son loves this place. As parents we love it too knowing that they are very mindful of my sons condition
Both the sweet potato and regular fries were amazing; several interesting gf dipping sauces to choose from (which were well labeled). I made the mistake of getting the Sonoma Valley salad, which was bland and flavorless and was mostly iceberg lettuce. Lesson learned. My fiancé had the OMG burger, which was well-named... I was drooling just smelling it! Don't make my mistake and get a salad and you will likely have a 5 star experience!
Good selection of gluten free items. Bun was nice and soft. My only complaint is that the burger itself could've been seasoned a little better (even just salt and pepper would've been good). Fries were good, service was great. Will definitely visit again.
Always nice to go somewhere with a dedicated frier. I just wish their chipotle mayo dipping sauce was GF!
Delicious burgers and fantastic service along with friendly attention to detail make Burger 21 a top pick for my wife who was recently diagnosed with Celiac Disease. Recommended by our local Celiac support group. All gluten free items ordered arrive at table side with a GF sticker. My wife has eaten more burgers in the last 6 weeks than she's eaten in her 40 years of existence!
Amazing fries. Burger was good but my bun fell apart so easily. Was disappointed in that. I would return though for the fries! Staff was great too!
The best gluten-free hamburger bun I've had - hands down! Also, many of their sauces for their burgers are gluten-free. The sauces are conveniently labeled. They also offer some gluten-free beer and hard cider. The staff and management are always very friendly and helpful.
The staff was extremely knowledgeable and attentive as well as the owner, Alex who took the time to answer any questions and ask for suggestions. If you haven't tried Burger 21, please do and bring your friends/family... I know we will!! It's so nice to feel normal while eating a juicy burger on a soft bun, elbow deep in a basket of fries! All GFCF when ordered as such :0)
Excellent burgers with tasty buns! Excellent service too! Staff is knowledgeable. Restaurant is very clean too
I have been eagerly awaiting for this place to open and it did not disappoint. The restaurant has a modern seating style where you order then take a number and they bring the food to your table. The staff were all extremely friendly and wonderfully attentive. They answered tons of questions about their policies of the gluten free orders. I really appreciated the sticker that verified my order was gluten free and handled properly. The manager met with me and talked to me about their dairy free options as well and took a photo of the ingredients for the gluten free bun so I could share with my family who are also gluten and dairy free. My burger was awesome...it had been a really long time since I got a great burger on a good bun. Highly recommend this place. Ask for Alex the manager if you have any questions.
The manager greeted us right away and explained the menu thoroughly. More GF choices than most restaurants. I was so happy to get a safe burger and fries that also tasted delicious! And the dipping sauce options are also great! Try ragin Cajun! So far so good for this celiac ;)
Excellent food! Very informed staff! Just tell them when you order that everything needs to be GF, it is marked on the receipt. And they do have GF milkshakes again. Some flavors are marked GF on the menu. They have a separate blender that is marked Gluten Free to prevent cross-contamination so no worry about whether it was cleaned well enough or not.
Wanted to love this place..really..however after eating lunch here i got glutened..3am hit me like a rock.. had a few signs that this might happen but was hungry and decided to eat anyway..my bad..1st sign was the waitress wasnt sure if the dish she was holding was my order..2nd was no soap in restroom or small outside sink ...wont be back which is a shame ..i really liked their milkshake.
Fantastic food, explicit GF on menu, great service - seriously, you should go here, it's a super-awesome restaurant!
The staff was very knowledgeable and went above and beyond to ensure there was no cross contamination! The owner came over and let us know they use a separate toaster, fryer, etc for gluten free food. On top of that, my food was brought out separately from the rest of our parties food. The OMG burger was delicious!
Right from the beginning I knew this was going to be good. Friendly greeting, helpful staff and nice atmosphere. Was blown away when my burger arrived. It was cooked perfectly and it was divine to have a great tasting gf bun. I will definitely return.
the staff were very knowledgeable, they have a dedicated fryer for fries. Food was absolutely delicious and completely fixed my craving for a good burger. I couldn't even tell that the bun was gluten free. Also! I got a vanilla milkshake and the person preparing it double checked before putting in cinnamon and sugar (which I omitted from my shake). Will absolutely go back over and over
Absolutely the best gluten-free buns and hamburger we have ever had. We ordered the Swiss mushroom onion burger, and the fries and sweet potato fries that were made in a dedicated fryer! I would recommend this place hands down hopefully we can find one back in Home in Virginia
just ordered here. i’m very upset. food not gluten free and i now have a very sore bottom. not just from all the diarrhea, but the wiping too. not only did i literally throw money into the toilet, but who is gonna reimburse me for all that toilet paper. hmmmm.... what a waste, didn’t even put ketchup on there even though i ordered it. burger 21, more like eat a burger and then wipe your bottom 21 times
Not a lot of GF options. Their fries aren’t and none of their non-beef burgers are either. I had to get grilled chicken strips and it only came for a few and no GF sides. Also most of their condiments are off limits. I was really disappointed since this was so highly rated on this app I thought for sure I’d be satisfied but I wasn’t.
My wife and I visited this weekend. She has gluten intolerance, not diagnosed with celiac. She ordered the mushroom burger, specifically labeled GF, and specifically asked for a gluten free bun. She woke up this morning with definite symptoms of eating gluten - very severe reaction.
I eat every week and have never gotten sick. Excellent burgers and fries.
great!! everything is clearly marked on the menu. your burger choices are a little limited, but totally worth the dedicated kitchen space and how careful they are with my food. my tray even had a bright green gluten free sticker on it. I will be back!
I was really looking forward to eating here after all the good reviews however my experience was not as positive. I ordered a GF burger along with GF fries. My husband ordered a gluten item. My burger was in it's own bag marked gluten free but the gluten free fries were in the bag with my husband's gluten meal. This makes no sense at all :-( Definitely not safe for Celiac.
Great find for the gluten free crowd! Dedicated fryer, grill area & toaster with many selections such as grilled chicken sandwiches & juicy burgers. GF rolls are amazing. Sweet potato & regulars fries are the best I have ever had. Shakes are delicious. Very knowledgeable & accommodating. For carb counters (my daughter is celiac with type 1 diabetes) there is extensive nutritional information online.
the Celiac in our party enjoyed the burger! Be called ahead to be sure that this location offered gluten-free and the gentleman that answered the phone was pretty knowledgeable. Once we got there his order was taken and everything arrived within minutes gluten-free! Dedicated french fry fryer just for gluten free and they offer gluten-free buns :-) after we left he decided he should have opted for the chocolate peanut butter ice cream but he was too full while we were there :-) definitely recommend. the only reason I gave it 4 instead of 5 was the five of us' total was 60 bucks!
Great food. Well labeled GF burgers, and all their sauces. GF Bun was very tasty burger was amazing. Definitely recommend!!!!
My son and I ate here for the first time last week on the recommendation of another Celiac family we know. The staff is very knowledgeable and accommodating. I loved how the girl at the shake station brought my son's shake over and gave us a step-by-step description of her methods. The burger was tasty, and the manager came by and checked in with us to see how everything was. The various GF sauces available are clearly labeled GF. Everything was very clean. No ill effects after eating here. My newly-diagnosed teenage son is SO happy to be able to get a burger and fries out again. We'll be back!
Manager stepped out to give us the GF run down of their kitchen before we ordered. Here is how good it was: the fries came out later than the burger, and the manager came out to explain that kitchen staff inadvertently set the fries down in a non-gf area: they had to start over to make sure I had GF fries!! Thanks Burger21
My daughter is celiac and we are able to eat here without any worries.
I come to this location often for a GF burger 101 and GF fries & it is very good. Although they ask how you would like your burger cooked, I rarely have gotten how I've requested (medium). It is always cooked well done, which is disappointing but still doesn't sway me not to go. Not sure why they ask how I'd like it cooked if they are unable to execute my preference.
Menu clearly marked for gluten free, and care taken by the knowledgeable staff. Really great, toasted, gf bun with a delicious burger. GF regular and sweet potato fries.
They offer a handful of burgers that can be made gf, with gf bun or lettuce wrap. I got the shroom & my son got the burger 101. The gf bun was pretty good, but the burger itself was dry. Not as good as Big Orange or Izzy's. The shoestring fries were mediocre. But always excited to find gf options!