waited over 30 minutes still waiting...others waited 45 minutes and left...they were the second people to leave...im goin to leave too...heard the fries were good ...but i have no clue...im out
Great food and fast service. Safe place for celiacs.
My son loves this place. As parents we love it too knowing that they are very mindful of my sons condition
Both the sweet potato and regular fries were amazing; several interesting gf dipping sauces to choose from (which were well labeled). I made the mistake of getting the Sonoma Valley salad, which was bland and flavorless and was mostly iceberg lettuce. Lesson learned. My fiancé had the OMG burger, which was well-named... I was drooling just smelling it! Don't make my mistake and get a salad and you will likely have a 5 star experience!
Good selection of gluten free items. Bun was nice and soft. My only complaint is that the burger itself could've been seasoned a little better (even just salt and pepper would've been good). Fries were good, service was great. Will definitely visit again.
Always nice to go somewhere with a dedicated frier. I just wish their chipotle mayo dipping sauce was GF!
Delicious burgers and fantastic service along with friendly attention to detail make Burger 21 a top pick for my wife who was recently diagnosed with Celiac Disease. Recommended by our local Celiac support group. All gluten free items ordered arrive at table side with a GF sticker. My wife has eaten more burgers in the last 6 weeks than she's eaten in her 40 years of existence!
Amazing fries. Burger was good but my bun fell apart so easily. Was disappointed in that. I would return though for the fries! Staff was great too!
The best gluten-free hamburger bun I've had - hands down! Also, many of their sauces for their burgers are gluten-free. The sauces are conveniently labeled. They also offer some gluten-free beer and hard cider. The staff and management are always very friendly and helpful.
The staff was extremely knowledgeable and attentive as well as the owner, Alex who took the time to answer any questions and ask for suggestions. If you haven't tried Burger 21, please do and bring your friends/family... I know we will!! It's so nice to feel normal while eating a juicy burger on a soft bun, elbow deep in a basket of fries! All GFCF when ordered as such :0)
Excellent burgers with tasty buns! Excellent service too! Staff is knowledgeable. Restaurant is very clean too
I have been eagerly awaiting for this place to open and it did not disappoint. The restaurant has a modern seating style where you order then take a number and they bring the food to your table. The staff were all extremely friendly and wonderfully attentive. They answered tons of questions about their policies of the gluten free orders. I really appreciated the sticker that verified my order was gluten free and handled properly. The manager met with me and talked to me about their dairy free options as well and took a photo of the ingredients for the gluten free bun so I could share with my family who are also gluten and dairy free. My burger was awesome...it had been a really long time since I got a great burger on a good bun. Highly recommend this place. Ask for Alex the manager if you have any questions.
I was really looking forward to eating here after all the good reviews however my experience was not as positive. I ordered a GF burger along with GF fries. My husband ordered a gluten item. My burger was in it's own bag marked gluten free but the gluten free fries were in the bag with my husband's gluten meal. This makes no sense at all :-( Definitely not safe for Celiac.
Great find for the gluten free crowd! Dedicated fryer, grill area & toaster with many selections such as grilled chicken sandwiches & juicy burgers. GF rolls are amazing. Sweet potato & regulars fries are the best I have ever had. Shakes are delicious. Very knowledgeable & accommodating. For carb counters (my daughter is celiac with type 1 diabetes) there is extensive nutritional information online.
the Celiac in our party enjoyed the burger! Be called ahead to be sure that this location offered gluten-free and the gentleman that answered the phone was pretty knowledgeable. Once we got there his order was taken and everything arrived within minutes gluten-free! Dedicated french fry fryer just for gluten free and they offer gluten-free buns :-) after we left he decided he should have opted for the chocolate peanut butter ice cream but he was too full while we were there :-) definitely recommend. the only reason I gave it 4 instead of 5 was the five of us' total was 60 bucks!
Great food. Well labeled GF burgers, and all their sauces. GF Bun was very tasty burger was amazing. Definitely recommend!!!!
My son and I ate here for the first time last week on the recommendation of another Celiac family we know. The staff is very knowledgeable and accommodating. I loved how the girl at the shake station brought my son's shake over and gave us a step-by-step description of her methods. The burger was tasty, and the manager came by and checked in with us to see how everything was. The various GF sauces available are clearly labeled GF. Everything was very clean. No ill effects after eating here. My newly-diagnosed teenage son is SO happy to be able to get a burger and fries out again. We'll be back!
Manager stepped out to give us the GF run down of their kitchen before we ordered. Here is how good it was: the fries came out later than the burger, and the manager came out to explain that kitchen staff inadvertently set the fries down in a non-gf area: they had to start over to make sure I had GF fries!! Thanks Burger21
My daughter is celiac and we are able to eat here without any worries.
I come to this location often for a GF burger 101 and GF fries & it is very good. Although they ask how you would like your burger cooked, I rarely have gotten how I've requested (medium). It is always cooked well done, which is disappointing but still doesn't sway me not to go. Not sure why they ask how I'd like it cooked if they are unable to execute my preference.
Menu clearly marked for gluten free, and care taken by the knowledgeable staff. Really great, toasted, gf bun with a delicious burger. GF regular and sweet potato fries.
They offer a handful of burgers that can be made gf, with gf bun or lettuce wrap. I got the shroom & my son got the burger 101. The gf bun was pretty good, but the burger itself was dry. Not as good as Big Orange or Izzy's. The shoestring fries were mediocre. But always excited to find gf options!
I'm pretty happy with this place, yummy fries, fast friendly service, gluten free options clearly marked on the menu. Good tasting, sturdy GF bun. I found the prices to be reasonable in comparison to other burger bars with GF options. Celiac friendly, I had no negative reaction to the fries or the burger. They even mark their GF stuff with cute little stickers that say Gluten Free on them. I'd definitely eat here again, and bring my celiac & non celiac friends along.
Do not go here. Very dangerous. Had to get our money back. They contaminated our food and put our health at risk in a very serious way. Allergic to tomato and they still put it on the burger. Seeds everywhere. They do not listen to the order you give them especially when they are busy. And they weren't even that busy. If you have any food allergies avoid this place like the plague. No good!!!
As an extremely sensitive Celiac, I can surely say this establishment is Celiac friendly.
This is my go to celiac safe burger place in the area. Their gluten free buns are pretty decent and don't crumble in your hands, their fries are good and cooked in a dedicated fryer, and they even have gluten free milkshakes. They take cross contamination into account when cooking and prepping their food, and I have never gotten sick after eating there.
Got a gluten free cheeseburger with bacon and half/half regular and sweet potato fries to go. $32 worth of food between me and my bf. We got the food to go and even after continuing to cook in the box for the half hour drive home, my burger was inedible due to it not being cooked. I ended up cooking it through the rest in my own oven and was able to eat it. My bfs burger was not much more cooked but he ate it anyway. He was sick all last night and I've been sick all day today. I had to call to get a full refund from this awful place. I will never eat there again.
they did great!!! I have not had a milkshake out at a restaurant in years!!! The french fries were yummy, and I had a gluten free hot dog on a gluten free hamburger bun (they did not have GF hot dog buns) all and all a great visit and I will be back!!!
Delicious burgers, very aware staff. Everything clearly marked GF. Fantastic!
Our family's ABSOLUTE FAV ever!!!! LOVE LOVE LOVE!!! I have 2 kids with celiac and they have never gotten sick!!! Burger 21 always takes extra care with the GF food! Love that there is so many options for GF!! Thanks BURGER 21 .... always happy when we get to go there!!
I eat here often and I've never gotten sick, so I give it a 5 star. My family loves the fries. They are better if you ask them to make them crispy... order them GF because they have a dedicated fryer. They always bring the GF order separated from the rest of the orders in my party. The bun is good, burgers are juicy. If you order a shake, make sure you ask for GF since they make other shakes with gluten ingredients.
Burgers are pretty good. Nice to find a place that has GF sweet potato fries, that is rare. I only wished their fries were more substantial, they are super skinny shoestring fries. If you order burger without bun pay attention to what they charge, they tried to charge us extra for GF bun even though we didn't ask for them.
It was so nice to have a great burger with a GF bun that didn't turn to mush! And the fries were great also!
I was very impressed with Burger 21. They brought my food out first and it was labeled GF. When the server brought out everyone else's food, she was careful not to reach across me to hand my daughter her gluten filled food. She instead handed it to my husband, who was sitting across from me, to pass to my daughter. I also had a milkshake because they had separate equipment that was clearly labeled GF to make my shake. They were very thorough and seemed to have a really good understanding about how to take seriously someone who is GF.