The staff was very friendly. There was a small bit of confusion when ordering but once informed the staff fixed my burger and gave my daughter and wife complimentary fries.
Got a lettuce wrapped burger which was tasty but had a bad reaction. Watch out if you are celiac...was assured there were no gluten containing ingredients in burger. Did not have any fries as they use same fryers for everything/Onionrings, etc. Staff did not seem very knowledgeable, definately will not return.
Great lettuce bun. Ice cream too!
If we asked if anything on the menu was gluten free we were told a quick and annoyed no.
I felt like we were burdening them by asking questions and no one at the front knew anything about gluten options or ingredients. The manager was short with us and rude. We left without getting anything because it felt so unsafe for us to eat. Ugh.
We left because if I asked if something was gluten free I was just told no or “I don’t know” for literally anything.
— Not at all
— No gluten-free information on the menu
— Not Much
So sad they have a separate fryer but Filter all the oil together??? Including the oil for onion rings... Really wondering why they do that? Excluding all celiacs or gluten intolerant people...
My wife has celiac. We tried to eat at Buger Fi today. The cashier told us "Nothing on the menu can be guaranteed gluten free." The manager told us they do not have a dedicated fryer (as this profile claims).