My wife has celiac. We tried to eat at Buger Fi today. The cashier told us "Nothing on the menu can be guaranteed gluten free." The manager told us they do not have a dedicated fryer (as this profile claims).
They had no idea about cross contamination and it’s over priced.
They no longer keep their fries separate from the onion rings. Bummer. Tried to talk to supervisor...completely clueless.
Delicious bun-free burger. The server confirmed that the fries are cooked in a separate frier than the onion rings. Hard cider on tap. Husband has celiac and didn't get sick. All burgers are GF without the bun except the veggie burger.
If we asked if anything on the menu was gluten free we were told a quick and annoyed no.
I felt like we were burdening them by asking questions and no one at the front knew anything about gluten options or ingredients. The manager was short with us and rude. We left without getting anything because it felt so unsafe for us to eat. Ugh.
We left because if I asked if something was gluten free I was just told no or “I don’t know” for literally anything.
— Not at all
— No gluten-free information on the menu
— Not Much
So sad they have a separate fryer but Filter all the oil together??? Including the oil for onion rings... Really wondering why they do that? Excluding all celiacs or gluten intolerant people...