Staff was extremely knowledgable and helpful in making sure the burger was safe to eat. Fresh lettuce, tomato was cut in back to avoid CC. They have a separate thousand island dressing set aside for those eating it on Gf bun. Also advised that the fries are blanched in the morning with gluten ingredients but are fried in separate fryer.
They have one of the best burgers my husband and I have had. The manager came out from the back with a big smile and was extremely helpful. It was my first time there and they went over the menu with me which was great having celiac and all. Unfortunately he told me not to get the fries if I had celiac
Eat here probably once a week. It's the best burger in town. I loved this place before being diagnosed celiac, and love it even more now being gf. Buns are great. No issues with fries. They always ask if it's an allergy. I never get sick. Love this place.
Delicious Gluten Free bun. Best I've ever had. I haven't had any problems or cross contaminations issues out of the 8 times I've eaten there. Just say you want the gluten free bun and it's an allergy. Fries are cooked in a separate fryer so you're good to go!
I have eaten here several times and have not gotten sick. The staff including the manager get me and understand my fears of cross contamination. I like the Junior Burger with no sauce and no cheese with a GF Bun that is delicious! I like the side salad with no onions or cheese. Only thing that would make it better is a designated fryer for some yummy fries. The restaurant all the way to the bathrooms are kept pretty and clean! Burger Lounge you are doing it right! Thank you! 💟
It as so nice to have a burger with a bun.... and it was delicious. I was bummed that the fries were fried with the onion rings.... especially when I called ahead and was told the were cooked on their own. Thankfully the girl at the counter warned me not to get them if I had an allergy.
Excellent grass fed burgers!! They have beef turkey, bison and albacore. The gf bun was very good! The staff was educated in what was and wasn't gf. With the mangers help they were able to get dairy free as well. My only complaint was there fries are cooked in the same fryer as there onion rings, and they don't have any GF sides except a small and large salads.
The only reason this isn't 5 stars is there are no gluten free fries. The food is delicious though! I love the gluten free bun. It's very soft, fresh, and delicious. You do have to be careful and specify whether you have a gluten allergy or gluten free preference.
Counter staff is aware of allergies and there is dedicated space on the flat top (not grill) for burgers. Excellent gluten free buns, not your typical Udi's, etc. I've had good luck with both burgers and salads.
Went here specifically because of reviews on this app. They were extremely knowledgeable about my celiac. They have a dedicated dryer but the grease can have cross contamination. I had the fries and had no problem but be aware of that. Amazing GF bun - it did not fall apart. Overall, delicious burger and fries. I totally recommend.
I only ate here once but the service was great. Very knowledgeable and my food preparation was explained. The burger was very good and so was the bun. The french fries are technically cooked in a separate fryer...however...they explained that they merge the frying oils at the end of the day and reuse to fry. So the oil that makes the fries and the onion rings do get mixed together and it’s reused, so there’s cross contamination. It was a good dining experience
5 star burger tasted awesome. I got their classic burger and asked for no sauce, no fries and anything that could be "iffy." I am lazy and do not bother with getting ingredients to sauces and just nix them. To make it "easy" on everyone, I even told him to have the chef nix anything on the burger not ceiliac safe (bad idea... should have done the usual 20 minute grind before ordering... so not entirely their fault). I should have looked closer at the ingredients list and itemized for the server, because my burger came with pickles... not all pickles are safe. I paid the price the next morning. For all I know, it may have been other cross-contamination in the kitchen. So, mainly my fault for not micromanaging. 4 star rating since I know they probably tried to be accommodating, but I doubt cross-contamination is at ceiliac or severe intolerance level. Those with allergy may be fine since they can have a slightly higher gluten tollerance than celiacs (yes, I am taking you guys seriously). FRIES ARE A NO! They may have separate fryers, but share the same oil as breaded products.
All burger options are safe here. I’ve eaten here a couple times and no negative reaction. The burgers are tasty. I would not recommend the fries as they are not cooked on a dedicated fryer. I had the side salad and it was very refreshing and filling!!
Excellent burger. Uses Udi’s restaurant hamburger buns. I wouldn’t say it is celiac friendly due to the fact that their fries share a fryer with onion rings. But it was delicious and I’m sure if I would’ve asked them to cook it on a separate grill they would have.
Great place to eat. Staff was very knowledgeable and the food was good. Had GF burger and GF grilled chicken sandwich. Disappointed there was no dedicated fryer so we couldn’t get the fries. Will go back for sure!
Front staff did not know that veggie burger is not gluten free. Tested it with Nima and had to return it back. If I hadn’t, it would have been terrible. When I returned it back, his senior came and said veggie burger is not gluten free but didn’t have the courtesy to apologize. I would have fallen sick if not for Nima. They need to realize they are playing with people’s health here. Got a cheeseburger after that which tested safe with Nima! Three stars only for that effort. I wouldn’t eat here without checking the food.
I had the Fresh Vegetable Salad. I asked if the dressing was GF and the lady showed me a laminated card she had next to the register. It was. Very good salad. I forgot to have her tell them to change gloves.... ugh! Hopefully I’m all good...
Their burgers can be made gluten free, as can their salads. And they’re delicious! Be warned, though: Fries here are fried with oil that’s contaminated, and milkshakes may be contaminated by them not fully washing their equipment after making Malt milkshakes.
Called because if I am going to eat a burger, I want fries! According to who I spoke to - While their fryers are technically separate, the oil filter is common so they all share oil. Which is dumb and not safe for us. Lame!
The staff really cares that you have a good experience while dining here. They have a dedicated cooking area for gf and warned of any foods to avoid do to possible cross contamination. Good food and I didn’t have any symptoms after eating.
WARNING! I had previously been told their fries are GF and cooked in a separate fryer. Today when I called to order the guy asked if it’s allergy or preference and then told me the fries aren’t safe because at the end of the night they drain all the oil into the same bucket and then reuse it after the dryers get cleaned. So the breaded stuff frier oil gets mixed into the fries only frier oil. The burgers are still great and I believe they handle the food well. But that was a nasty surprise!
The gluten free bread was great and it was a delicious hamburger. I do not have celiac so I didn’t ask for a glove change note did they ask me. I did overhear other gluten free conversations so I think it’s a well know gf spot
Okay. The burger itself was really good but they have generic GF Udis buns which we personally don’t like. The kids size burger was tiny and didn’t take up half of the GF bun. Fries were not in a dedicated fryer and were cool and not flavorful. We ate here late at night so not sure if that’s why our food wasn’t great? Our extended family ate at a different location a day earlier and loved both the burgers and fries however they are not GF. So not sure why our experience wasn’t as good as theirs.
Super juicy and delicious burger! Gf bun toasted just right so the texture was great. Fries were delicious. I have celiac and had no reaction. We loved this place! It’s casual with ordering at a counter. Top notch ingredients, including grass fed beef, no fake cheese, and even milkshakes with local produce. We were too full to get one though. Highly recommend this place!
My brother and I both have celiac disease meaning we can’t eat any gluten because we are allergic to it. So, we ordered two burgers both with gluten free buns, bacon and one with avacado for pickup. The employee on the phone read back the order exact to us and when we picked it up it was completely wrong. When we picked them up, one had a regular bun on it and one had the correct gluten free bun. Also, one had bacon on it and the other did not. That being said, once they fixed it (I never got the bacon even after they remade it), the food was good but semi-expensive for relatively small portions. I would definitely not recommend it to anyone who also has a serious allergy.
We were very nervous about the burger after the Cashier who took our order seemed confused and annoyed by our questions. The fries are not even in a dedicated fryer. But the gluten free burger came out separately from everyone else’s order, and my daughter did not get violently ill, though she had some stomach pains, but I can’t say if it was from this place, or not. She certainly enjoyed her burger though.