Burgerville

Burgerville comes through again! Their regular restaurants and the restaurant at PDX have gluten free options that are safe for Celiac!

I ate a delicious breakfast sandwich with eggs, cheese, and bacon this morning while waiting for my plane. They even have water in reusable metal bottles!

Always love 💕 eating at Burgerville because you feel like a normal person going to a burger place and ordering food!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Dog friendly
• Good for breakfast/brunch
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Low-FODMAP friendly
• Offers online ordering
• Paleo friendly

The person who took my order answered my many questions about allergy protocols, before I decided to order. As his co-worker overheard our exchange he asked from the back “what allergy?” When I said gluten he said okay and gave a thumbs up. I was assured every fried item has its own fryer and cooking surface would be cleaned in addition the usual gloves & clean prep area. I watched the staffer put on new gloves & make my burger (in a lettuce wrap, I’m not a fan of Udi’s buns). Then he proceeded to prep my husband’s glutenful burger. Without changing gloves he then scooped fries and put them in the bag with my husband’s burger. I explained that I needed new fries with new gloves on and in a separate bag; he apologized and quickly did as I asked. The food was tasty. I would eat there again, but only after my usual rigamarole of asking all the questions and because I can watch the food as it’s prepared and packaged.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good vegan options
• Offers online ordering

Has a gluten-free frier, but staff said all foods are cooked on the same surface, including toasted buns.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

All Burgervilles are awesome they are healthier than other fast food restaurants but still not the healthiest.

Fantastic experience. I’m always nervous with GF options in airports but Burgerville crushed it. They gave me the option to assemble my own sandwich to minimize cross contamination risk. I received my breakfast sandwich components in a separate container and an individually packaged GF bun (that had still been warmed). Felt super confident and comfortable

Celiac friendly?

Yes

1 star and only because they had gluten free buns. Staff was not good about being careful with cross contamination despite us telling them it was an allergy. Fries were not fully cooked. Patties were as thin as paper (literally) and the burger wasn’t even assembled. Would not recommend. You’re better off going to one of the little shops and getting some nuts or chocolate for that money.

Celiac friendly?

No

GF buns, for the burgers and bean burger (also gluten free). Need to specifically tell them it is for an allergy. If you do not, as they did for me (mom of a celiac 6 year old daughter—I don’t have celiac, but I try to eat GF to support her) they will make the burger on the same line and with the same gloves and utensil as everything else (I was disappointed by that). I spoke up after watching the cross contamination. Was told by the manager that they have processes in place to make it celiac friendly if you say you have an allergy to gluten (I did not, I just asked at the register for info on the ingredients of the bean burger and for a GF bun). I loved the bean burger, even though it was contaminated for me.

Celiac friendly?

Yes

As soon as I told the cashier, Josh, about my allergy, he told the staff and they all started washing their hands and changing gloves!!! He assured me that everything would be gluten free and I felt incredibly comfortable eating here! Wonderful experience.

Celiac friendly?

Yes

As soon as I said celiac, they knew exactly what to do. We went ahead and got them disassembled because they suggested that it would make them even safer. Fries are GF. Great experience!

Amazing. They made everyone on staff know we had celiac disease and were very nice and took it seriously. I will definitely be back.

Very gf aware. And each fries order is made to order so it's fresh and amazingly indulgent

Celiac friendly?

Yes

Great fast food burger with GF bun. Happy to be able to eat after a 5 hour flight. Knowledgeable enough to tell me toasting would cross contaminate and labeled my ticket allergic. Unlike the previous reviewers, they told me they did not have a dedicated fryer so the fries were not safe. Wish I could have had those too!

Celiac friendly?

Yes

Excellent experience here. Very familiar with Celiac Disease (called my order a "celiac burger") and cross contamination. my burger was assembled in the walk-in to avoid cross contamination and fries were cooked in a dedicated fryer.

Celiac friendly?

Yes

Great spot for celiac travelers at PDX. Extremely knowledgable server. Dedicated fryer for fries. Had my own bun with me, didn't need it they have Udis. Awesome.

Celiac friendly?

Yes

I don't fly often, or eat burgers often, but when I return home I'm often starving. I usually head over to Concourse D for a milkshake and a cheeseburger on an Udi's GF bun. They made sure to tell me that if I had the bun toasted, it could come into contact with gluten. It was toasted, and I was fine.

Celiac friendly?

Yes

Had a burger, fries, and milkshake. Told them I was celiac and they explained the procedure they follow. No issues whatsoever! Good food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I have had a good experience at this BV every time. The best bet for no cross-contamination is a burger made unassembled with a non-toasted, non-heated GF bun. I usually get the 1/2 pound Colossal Burger with bacon, and let them know I have a gluten allergy... they always offer it unassembled. Most of the staff know the toaster and fryer are shared. Avoid anything fried including sweet potato fries.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

These people understand Celiac! They tag your order with gluten allergy, have a dedicated fryer for fries 🍟 and other fried items, (not onion rings). They have warned me when their fryer has been cross-contaminated! The staff is ver well trained with food allergies.

Make sure when they take your order you ask for unassembled and untoasted with a gluten free bun.

All their milkshakes are safe and they commonly have a variety of desserts 🧁 in addition to their milkshakes that are also safe for Celiacs!

I’ve eaten here more than 20 times bas have never been sick!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

We visited here today and learned that they have a fryer that they call GF, but it is connected to the two other fries with the same filter. So the oil is filtered through the same filter that the oil cooks the fish and chicken with.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Edit: definitely got glutened yesterday after eating here safely for a year not sure what changed. I think the fries. Also, they told me the grilled chicken sandwich was safe and yet it’s not on the gluten free allergen menu. Really stinks as they used to take great care of me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average