Burgerville

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

118 W 3rd St
The Dalles, OR 97058

Most Recent Reviews


Celiac

Overall Rating

Review


Edit: definitely got glutened yesterday after eating here safely for a year not sure what changed. I think the fries. Also, they told me the grilled chicken sandwich was safe and yet it’s not on the gluten free allergen menu. Really stinks as they used to take great care of me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 8 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Thought their fries were safe, but I’m sick now, and I see that their allergen menu clearly states that all their fries have gluten. Not sure if this is something that recently changed, but please don’t make the mistake I did! Avoid the fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 11 months ago read full review

Celiac

Overall Rating

Review


They do the bu. In the bag from UDIS but they didn’t warm it properly so it was dry and falling apart.

The fact that the hamburger comes Unassembled isn’t a problem but it was cold and no toppings came with the double patty. The line was extremely long and we almost gave up instead of getting our food corrected. The frys tasted horrible like old oil. All this being said I love Burgerville! But this location is horrible this is the second time we have eaten here when traveling and it was horrible both times.

Don’t bother with this location.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Overall Rating

Review


Love the fact that we can get burgers, fries, and milkshakes. The burgers come disassembled so you can add what you like. The bun is sealed and warmed.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Cashier was clearly new. Asked about gluten free bun right from the start. When the receipt didn’t say GF I asked and manager acted like it was my fault. Burger was brought out disassembled. Bun on one plate, patties and condiments on another, fries on a third plate.... they have good intentions but clearly need to work on a few things.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The staff is very knowledgeable and have been there multiple times without issue. When requesting a gf bun they ask about sensitivity to ensure that they do not toast the bun and cause contamination, verse someone with a preference for gf. The burger comes disassembled with sealed condiment packets. Their fries are always cooked in a designated fryer.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Ate here twice with no symptoms. Great gluten free burgers and fries. Milkshakes available.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


This is a go to for our family with me being gluten free, and my daughter having egg, dairy, and peanut allergies. I stick to a burger on a gf bun, untoasted and unassembled. I can get fries but I pay attention to any fried seasonal specials (like the onion rings) as sometimes those contain gluten, so I will skip fries during those times. If you specify an allergy, they’ll take precautions to avoid cross contamination. I am not super sensitive to cross contamination but will react if I ingest anything visible to the eye (like a crouton or bigger). I’ve never been glutened here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


No dedicated fryer but they won’t tell you unless you ask. Not safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Gluten Intolerant

Overall Rating

Review


Fries are gluten free and not cooked where the breaded stuff is and they have gluten free buns just don't toast them with allergy to avoid cross contact. Also they have diary free cheese and diary free milkshakes.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Gluten free fries and burger buns!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Tell them you have celiac or a Gluten allergy and they will take the extra precautions to prepare your food. I normally order orginal cheeseburger no bun also no lettuce. There lettuce wraps suck and there GF buns remind me of the nasty patty on health inspector epsiode of spongebob.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info