Burgerville
$ • Fast Food Restaurant
Most Recent Reviews
Edit: definitely got glutened yesterday after eating here safely for a year not sure what changed. I think the fries. Also, they told me the grilled chicken sandwich was safe and yet it’s not on the gluten free allergen menu. Really stinks as they used to take great care of me.
Thought their fries were safe, but I’m sick now, and I see that their allergen menu clearly states that all their fries have gluten. Not sure if this is something that recently changed, but please don’t make the mistake I did! Avoid the fries!
They do the bu. In the bag from UDIS but they didn’t warm it properly so it was dry and falling apart.
The fact that the hamburger comes Unassembled isn’t a problem but it was cold and no toppings came with the double patty. The line was extremely long and we almost gave up instead of getting our food corrected. The frys tasted horrible like old oil. All this being said I love Burgerville! But this location is horrible this is the second time we have eaten here when traveling and it was horrible both times.
Don’t bother with this location.
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More Reviews
Love the fact that we can get burgers, fries, and milkshakes. The burgers come disassembled so you can add what you like. The bun is sealed and warmed.
Cashier was clearly new. Asked about gluten free bun right from the start. When the receipt didn’t say GF I asked and manager acted like it was my fault. Burger was brought out disassembled. Bun on one plate, patties and condiments on another, fries on a third plate.... they have good intentions but clearly need to work on a few things.
The staff is very knowledgeable and have been there multiple times without issue. When requesting a gf bun they ask about sensitivity to ensure that they do not toast the bun and cause contamination, verse someone with a preference for gf. The burger comes disassembled with sealed condiment packets. Their fries are always cooked in a designated fryer.
Ate here twice with no symptoms. Great gluten free burgers and fries. Milkshakes available.
Reviews of this Chain
Got a burger and fries, didn’t get sick
Dedicated fryer. GF buns, option for assembled (cross contamination) or unassembled.
Excellent quality, tasty sauce for the fries, and DF milkshakes too!
Although this location did not have any salad offerings when we stopped by they did offer a gluten free bun for their burgers that was separately wrapped--and the burger and toppings were separately prepared and then everything was put in a separate box!
Had a really good grilled chicken sandwich here! The GF bun was very decent, and the chicken itself was a generous, tender portion. I had one with grilled hot peppers and onions, whereas my husband had the regular.. I enjoyed it much more than the chicken sandwich I order from another fast food chicken-oriented chain. We skipped the fries and shakes as we're watching calories at the moment. To that end, the sandwich were just 400 calories each. The dining atmosphere was nice and the help was friendly.
