After reading several good reviews my experience at the Hyattsville location was not good. After discussing gluten free options with the server he brought out French toast that was definitely not gluten free. I asked about the bread when it came out so luckily did not eat it. He did apologize and offered to remake gluten free but I was already uneasy after they’d completely messed up the order. They never brought the correct food order out. Everyone else at the table finished and ready to leave and I still didn’t have a replacement. The manager did take my order off our check and gave 10% off our other items but I left without getting anything besides water. One of the worst experiences I’ve had and I’ve been gluten free for many years. I think being very clear with the server would help because ours didn’t seem to have a clue about gluten free and was likely the one that brought the wrong food due to entering the order wrong.
This is my second visit! I ordered the gluten free fried chicken the other night and it was amazing!! I'm ordering the nachos tonight, and confirmed GF so I think results will be good. Nice place with wonderful people. Feels good here! I'm Celiac and it's been good!
Ive been here before I had gluten intolerance and am familiar with the menu and service. I asked if specific dishes I was interested in were gluten-free. The waitress said yes. I told her I couldn’t have any gluten so I need to be sure. I then ordered an entree without the bread or cheese. The entree was delivered to me wrapped in flatbread. While I was with a group, all others already had their food when I arrived to meet them. It was also my birthday so my party (who clearly don’t all understand gluten issues) ordered me an apple fritter and ice cream desert as a surprise, from the same waitress. I was sadly unable to eat either one. Not a reliable place for gluten intolerances, clearly.
My husband and I have been eating here regularly when we are in town. First of all, the customer service is excellent. As for the food, the gluten free options are plenty and they even have GF fried chicken! Yes indeed! Every staff member that we have encountered is knowledgeable about their gluten free items. That says a lot for how they are trained. Also, if a menu item (mainly the sandwiches) are not marked GF, often it’s just swapping out the break for GF bread, which they have... and it’s good GF bread. All y’all out there that know what I’m talking about understand this. It matters. I’m not sure why they don’t state it on their menu. They really should. I have not been disappointed once eating at any of the Busboys and Poets. Love the coffee drinks too 😁.
I could barely hear the server when they spoke to me after a long wait for him to come to the table. The portions were very small for the price. Everything tasted ok but it still was a bit of a letdown.
So happy to be able to eat gluten free French toast! They do warn you that it may not be completely free of cross contamination but they try their best. I am super sensitive and did not have a reaction. My mom is also very sensitive and she didn’t have a reaction either.
This place is amazing! So many clearly marked GF menu options. I had the falafel as a starter which was amazing and a good portion for two to share. I ordered the vegetarian curry which was on point. According to the kitchen stuff they have four separate deep fryers in order to separate gluten as well as separate the meat from the non-meat dishes. I had some of my spouses meal and which was the catfish and corn cake which was so so so good. Zero problems with cross-contamination.
Highly recommend! Over 50% of the menu is GF! Chicken is cage free. Most food and product is organic and VERY fresh! Every GF item we ate was DELICIOUS! We enjoyed the fried chicken, GF bread used with the grilled bacon and cheese sandwich, and delicious hazelnut chocolate cake. Yum! Everything was super fresh. Super yummy. We will definitely go back again!
We really enjoyed dinner. The gluten free folks dined on French fries, fruit, mashed potatoes, the BEST nachos ever, poached pear salad and beans and wild rice. Seriously delicious. The only things fried in the fryer are GF. When our server didn't know the answers to my gluten free and allergy questions the manager came over. Very nice and very knowledgeable
Lest you be mislead by other reviews- the only things the fryer is used for are gluten free items. No, they don't have a separate fryer, but it isn't going to cause any cross contamination. The fried chicken slayed me. I was then kicked out for licking the plate.
I've spent a lot of time at busboys and poets, and have a vast array of wonderful memories of eating and drinking here. But most of those are from before I knew that I had celiac. I keep going back on the basis of my fond memories of the food and service; and I keep getting glutened (always by way of cross contamination). If you have celiac, I would recommend avoiding busboys. If you don't worry about cross-contamination, I'd strongly recommend going there. I've given them a "3" to split the difference between the "1" for celiac-friendliness and the "5" for everything else.
Eaten here many times (breakfast, brunch, lunch, and dinner) and had never had a problem. I'm always very clear that the GF is medical, and ask them to indicate that on the ticket. Once they came back and said that the fries were being friend in the shared fryer due to a malfunction in their separate fryer. Despite the disappointment, I appreciated the heads up.
I appreciated the fact that I had more than one gf choice for dinner. I get irritated when there is only one thing...and it is something I don't like. I had the shrimp and grits. They were very good. I did taste my husband's fried chicken, also gf. Everything was good. I had the gf hazlenut cake. It was a little dry...but I'm not complaining. As a side note, my bil is df and had the regular pizza with the df cheese--and loved it. He ate the whole thing, which is very unlike him.
Was excited to get fried gluten free foods, but asked before ordering if they use a dedicated gf fryer and the manager said no. They have 2 fryers... One for vegetarian food and one for non-vegetarian foods. Ended up going somewhere else since I have celiac and can't have foods cross-contaminated.
We ordered 3 items, all labeled gluten free: wild rice and beans with chicken, pan seared chicken and the nachos. The gluten-induced migraine kicked in about 45 minutes later. Unfortunate, since we enjoyed the food, but we won't be going back.
Excellent fried chicken. There is a good selection of gluten free items and service was great. They have a good knowledge of gluten allergies and take every precaution to assure the customer it is safe to eat.
Delicious food, cool vibe but but high risk of gluten cross contamination. My daughter reacted both times we went. The first because they put wheat crackers with her soup despite multiple reminders that she has celiac disease. The second time likely cross contamination as her reaction to gluten is quite recognisable. Service also slow.