Cactus Club Cafe

4 recent ratings
$$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

4219 B Lougheed Hwy.
Burnaby, BC V6C 0A8, Canada

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


They have items that are gluten free and many that can be customized to be gluten free. They have a gluten free fryer. The Nashville chicken is delicious! Chance of cross contamination as thry share a kitchen space.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Gluten Intolerant

Overall Rating

Review


Very good hamburger on a gluten free bun and fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 5 months ago read full review

Celiac

Overall Rating

Review


My daughter is celiac and we ate their for the first time and she was sick the next day. Server was familiar with celiac so unsure if it was the kitchen.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Late Night
  • Restaurant

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More Reviews


Celiac

Overall Rating

Review


Waitress had no knowledge of celiac, was given my salad and host acknowledged my non-existent pecan allergy. Boring flavours.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Knowledgeable staff. Very accommodating. No hassle to substitute items to render the meal gluten-free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Went here for my birthday dinner and the staff was so accommodating! We were seated on the rooftop which has a different menu than their main dining room (much smaller). I wanted the lemongrass noodle salad since I've had that before and didn't have a reaction and my server put the order in for the downstairs kitchen. It was delivered by a manager as well and they restated my accomodation (celiac) and confirmed the kitchen changes gloves. They also gave me a creme brulee for dessert with a "happy birthday" on it, and the server once again confirmed it was 100% gluten free and didn't come into contact with anything. Overall a great experience!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
  • Reservations recommended
Celiac

Overall Rating

Review


When I went it was pretty busy so I sat at the bar. Even the bartender was knowledgeable and able to answer my questions. Super friendly, good food and I felt 100% comfortable eating here!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for brunch
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Offers outdoor seating
Asymptomatic Celiac

Overall Rating

Review


I have pre-ordered take out for lunch. I am so pleasantly surprised by the seriousness and the care taken with my order. I have been advised there is a separate GF fryer. I initially pre-ordered a Zen Roll and then the restaurant proceeded to call me twice afterwards triple checking if I am ok with certain items. In the end I wasn't able to have a Zen Roll which is fine and ordered the med bowl. The food was delicious and I was confident that what I was eating was safe.

My take out box also had a big red allergy sticker on it for awareness.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


I’ve gotten sick twice while eating here even after double checking everything was gluten free. Sad because it was super yummy the few times before.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Dedicated fryer and you can get so many options here!! Such a great experience every time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info