For that posted great food, but he's rude. You are correct all around. He's a true French baker in all respects. There were times in the past he had someone helping out in the front on the register. But I haven't seen that in awhile. It takes a lot to engage the man. He is an excellent chef. You just need to ask him the right questions. I'm thinking he might even be a bit Asperger's and just lacks some social skills. I have spent some money there at times.. my daughter's baby shower cake was nearly $100 - standard round, plus I bought another $100 of things (bread and such) for the party. He is sort of matter-of-fact over it all. He would do better with a friendly person up front; however, if it he does have Asperger's he probably can't keep a person. Just try to engage him in coversation or avoid it and try to understand there is definitely a personality or aspie thing going on. And, for the record, I am a psych evaluator.