Awesome place! This is a must. Limited hours and days, but if you are there and it’s open definitely go. Food was excellent!
— Gluten-free items are marked on the main menu
False advertising. Misleading menu.
After a confrontation between my wife and one of the employees that made my wife walk out in tears, the staff admitted to me that the owner uses the "gluten free" section as a marketing tactic. They told me they've tried to get the owner to change it/remove it but he won't because the revenue it brings.
If you absolutely have to eat here, you must must must tell them if you have a gluten allergy. Some of their salad dressings have soy sauce with gluten in it (even the dressings listing in the "gluten free section"), and the "choice of bread or rice" will be defaulted to bread (not gf free) if you do not tell your waiter.
This was one of the worst experiences I have ever had at a supposedly gluten free restaurant. I ordered off the section of the menu that was labeled as gluten free. They brought my meal out and it had bread. I asked if the bread was gluten free and they said no. They did not replace the salad that the bread was touching until we asked. An employee (not our waitress) then yelled at me for not letting them know I had an allergy. I responded that I had ordered off the gluten free section of the menu to which I was told I should have read the entire menu ( the non gluten free section) and known that everything comes with bread. She then proceeded to tell me that I was wasting food. I have never in my life had an experience that I would describe as truly terrible service until now. After the entire exchange I no longer felt welcomed or safe eating the food listed on their "gluten free" menu so we left without even eating. You couldn't pay me to go back.
It was pretty good. The staff offered a lot of gluten free options and the food was really good. Definitely Celiac friendly, and they had a great garden to walk around in.
Great food. Cool atmosphere. Love it. Unique. Service was good enough for us. Lots of gluten free options. I would come again.
Great food! They have a gluten free menu and are very knowledgeable on gluten contamination. I had the chili and salad, and my husband had the gluten free Mexican casserole. Perfect for a cold, rainy day. The ladies that ran the cafe were super nice and very helpful with ordering.
GF items are available and marked on the menu. We had soup and a salad, which was great for the rainy day. My husband also had the lasagna (not GF), but he said it was good and tasted homemade. The waitress was very nice. Our order was a bit off from what we asked for meaning I got bread instead of a side of rice and split pea soup instead of the mushroom soup. The staff was so friendly. I did not mind the change. It was all very good! The shop was very fun to look. If we had more time, I probably would have bought something! You can tell this is a labor of love for the owner. Highly recommend!
This place had lots of plusses, and one big minus: customer service. I ordered a gluten free meal, and the server confirmed that I would get rice instead of bread. They served my meal with bread. I don't like to make a fuss, so I when I pointed it out, she offered to bring me a side of rice, not a new meal. I just gave the bread and the food around it to my daughter. Someone else ordered a dessert he saw in the case using the label next to it in the case, and they brought him something different. When he asked if he could exchange it for what he wanted, the server replied "But then what am I supposed to do with this? It already has whipped cream on it." (They also had carrot cake labeled as macaroons, but I didn't fall for that one.) Now for the good reviews: the food was delicious, and they have GF desserts, like carrot cake (ask about availabiliy). The garden is beautiful, and guests are invited to check out the art galleries and visit the pet rabbit. The owner was very friendly, and the server was even friendly as I checked out. So, it's a special place, worth a visit if you're flexible with what you get.
Great food in a beautiful setting! Lots of gf choices, and everything is fresh and healthy. We found the Hilo area to be a real challenge to find gf as most places here ( including so called Thai) use soy sauce on everything. Cafe Ono was a welcome change. Items clearly marked and made gluten free.
The food was amazing! Everything marked on menu as gf or vegan. Not a lot on menu, but the items they do have are Delish. I ate black bean soup, salad with Greek gf dressing, Mexican layered casserole, and a delicious carrot cake for dessert. Even bought a few coconut chocolate macaroons for the road! One of my fav meals on our entire vacation!!!!! Only open for lunch, will def come back if we return to Volcano!
superb garden!! delicious food!! everyone is so nice there!! pretty much the whole menu is gluten free!
This is a vegetarian organic foods restaurant with vegan and gluten-free choices located on the beautiful grounds of Volcano Garden Arts. They serve only lunch daily except on Mondays.