Cafe Rio Mexican Grill

26 ratings
$ • Mexican Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
19 ratings

As rated by the community

9320 S Village Shop Dr
Sandy, UT 84094

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Asked what was GF and the employee told me the tostada, chips and nachos were GF. I ordered the tostada and my GF son ordered the nachos. Found out later after checking the nutrition facts on the website that the queso on the nachos contains wheat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 months ago read full review

Overall Rating

Review


We came in yesterday my husband loves cafe rio he had been so excited to eat there. We live in Washington now and don't have any there. I have celiacs and can not eat gluten, they have corn tortilla, chicken, fish even steak for me. The fish looked very dry so I got the chicken. I asked for them to change their gloves and the female who was making it said "I just put them on" I was concerned about the fact that the tortilla that was in the tin had been put there by the person making everyone's food. However she should not have argued about it. At this point my husband took over placing the order. My tostada was the worst I have ever tasted it was a salad with little cheese, chicken and some sour cream.The chicken was hard and dry,after the 3rd bite I gave up. My husband asked them to make the chicken fresh. The line cook/server said it would be 10 minutes to cook. 20 minutes went by and not a single word from the staff about the frsh cooked chicken. When we asked to see a manager the cashier smirked and chuckled but refused to answer us.My husband had the Barbacoa pork quesadilla. It tasted good but only had a small amount of meat.There was only enough meat to barely fill 2/3 of the tortilla. They were taking so long to make mine I said nevermind and we left. Very sad. I paid for a 3rd of quesadilla and 3 bits of a tostada. They were rude and did not even care when I told them to let someone know Never mind of the chicken. You should not have to wait 30 mins for chicken and they should have made it the right way to begin with.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


This place was delicious before I had celiac. I looked at the website and nothing is gluten free. The meat, the tortillas, the dressing, the rice, literally everything has gluten in it. Please don't eat here if you have celiac.

Celiac friendly?

No

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Late Night
  • Lunch
  • Mexican
  • Restaurant

Photos


Gluten-Free at Cafe Rio Mexican Grill
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More Reviews


Overall Rating

Review


Worst place for a celiac ever!!! They add flour to everything, including their corn tortillas, rice and beans. So sad!!

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Not gluten free for celiacs. I saw them use the same tongs for gluten and gluten free (also the tongs come in contact with the tortillas so celiacs beware. If you are gluten free as part of the fad diet only the food is very good. Try the pork burrito smothered and the key lime pie

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Cross contamination warning. I've gotten sick from eating food from café rio. I know another person with celiac who got sick from here

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Costa Vida has similar food, better quality and gluten free. Cafe Rio has flour in every sauce, in the meat, the beans, etc.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Ugh. I ate a steak salad and passed on the tortilla. So lettuce, pico, corn strips, cilantro and steak. Made me really sick before even getting home. I'm thinking the cross contamination is horribly large.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


There is gluten in everything. Everything. Even rice and beans. They are clueless...even the manager. The "corn tortillas" offered as GF has flour in them. If you want to get sick this is your first stop.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Zero stars for this place. The staff were unknowledgeable and acted put out to have make a gluten free meal. The food we ordered ( nachos with black beans and guacamole) caused a gluten reaction even though we were told we would be safe.

Celiac friendly?

No

Updated 9 years ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Updated 9 years ago read full review

Celiac

Overall Rating

Review


They have no care in the world to even attempt to cater those with gluten allergies. We go to Costa Vida and give them our business now! :)

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Review


The ONLY GF option is the nachos with meat. Beans, rice, and even the corn tortillas have gluten mixed in. Plus it's kind of expensive compared to other restaurants of this style in south Fort Collins. Won't be back

Updated 9 years ago read full review

Overall Rating

Review


Only g.f items are lettuce, pico, guac and grilled chicken.

Celiac friendly?

No

Updated 9 years ago read full review

Celiac

Overall Rating

Review


You will get very sick which sucks because it's delicious.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


I assumed this would be similar to Costa Vida with lots of gluten-free options. Unfortunately I was wrong and got very sick after eating there. After looking at their website, I discovered that everything I ate there had gluten in it! Their website recommends eating a salad with grilled chicken and no rice, beans, tortilla, or dressing. I won't be going back.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


Favorite place ever

Updated 10 years ago read full review

Overall Rating

Review


I don't even know why this is on here. They move you through the line so quickly that you don't even get a response when you say you are gluten free. They don't seem to care either when you say it. I gave it two tries and both times got very sick. If you want real gluten free mexican, go to costa vida. They are awesome about it. But keep an eye on them. Sometimes the young, new employees don't get it yet.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


They also use gluten in their rice, beans, and sweet pork recipes. They do not get it. Used to love, pre-celiacs, now go to costa vida, they understand.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


I was told that many items on the menu were GF, but kept getting sick only to find out later from another location that the only GF item was grilled chicken. Not a good restaurant for those with celiac.

Celiac friendly?

No

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Selection sucks costa vida is the place to go if you need GF

Updated 10 years ago read full review

Overall Rating

Review


Don't eat hear if you have Celiac or wheat issues. Everything has gluten including all the dressings and they don't get it. Go to Costa Vida. They have been trained and promote GF. Don't get me wrong, Cafe Rio is great for non-GF people.

Updated 11 years ago read full review

Overall Rating

Review


I cant believe i saw a 1 star for the best food and service in the world wow thats an extremely hard person to please.

Updated 11 years ago read full review

Overall Rating

Review


Cafe Rio uses standard flour in their corn tortillas last time I asked.

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


Cross contamination definitely occurred, I was sick within 10 minutes of eating here. I even got a salad thinking it would be better, still got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Okay so I have pretty severe celiac and when I first got diagnosed and didn’t know much about how things can get cross contaminated and just because it doesn’t have wheat it doesn’t mean it’s gf. I thought it would be okay to just get a salad with no tortilla and just have meat rice beans and lettuce. But I had the worst reaction after. I wouldn’t recommend cafe rio if you have celiac disease but if you have a gluten intolerance you should be fine.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


Cafe Rio has told me that they don't use educated equipment. They even cook their corn tortillas on the same equipment as the flour. If you have celiac or a serious wheat allergy I recommend not eating here unless they change their practices.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Everything has gluten in it on the menu. Beans, rice, meat….. all of it has gluten in it so it’s not safe if you have celiac. I eat at Costa Vida now, as the only thing on the menu that has gluten is their flour tortillas and desserts.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


All the tortillas are not gluten free including the corn tortilla. The pork is not either. They have a little gluten free but lots of cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

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