Make sure to ask them to change their gloves before you start ordering. Most staff have been accommodating but some have not (in which cases I’ve left and gone somewhere else). Food is delicious. I emailed to ask which items would be safe for me as I have other allergies and they sent back a great list and explained which things I could and could not eat and why. Overall, a fast and yummy meal as long as they change their gloves.
They do a great job at changing there gloves and walking down the line with your food. There is a lot of food you can eat, but look at the menu and know what doesn't have gluten before you get to the line. The workers don't seem to know, but the menu is on the wall so no worries there. The wall Menu is labeled what has no gluten and other allergens.
Incredible at avoiding cross contamination. There’s pretty minimal gluten in their restaurant at all and even with that they are very careful. Changed gloves and washed their hands without me even asking and packaged my food separately from my family. Could not say enough good things I’ve gotten this many times and not once gotten sick! I have only ordered in person so I cannot speak to how online orders are done!
Not safe. The salads are served with gloves that handle wheat. The spreads/dips have knives in them that are used to spread on pita. I ask the server to change gloves and serve me from a fresh bag of lettuce. I no longer get the dips (eg hummus) due to the cross-contamination. Despite these precautions, my dishes have tested positive for gluten (Nima sensor) on my last 3 visits. I give up.
Informed the employee of a “severe gluten allergy” and asked him to change gloves and he took care of my whole order down the line. Cava’s allergen labeling on their website is very helpful to look at what’s gluten (and dairy) free. Delicious, fast, and reasonably priced meal. I’ll go back again but only order in person to watch that there is no blatant cross contamination