I went on a very busy Saturday afternoon, and they bent over backwards for me to make a sandwich that I could eat. I am very sensitive, so they went to the back to get mustard that wasn't contaminated to make my sandwich with, showed me the wrapper from their gluten free bread, and the manager talked to the person making my sandwich for a long time about how to keep it from being contaminated. So amazing and so nice!!!! Ate the sandwich without a problem :)Also, if you are less sensitive and can handle oats that are not gluten free, they have oatmeal cookies that have no flour added. They will make you gluten free cookies as well if you bring in gluten free oats!