The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

1612 Palisades Center Drive
West Nyack, NY 10994

Most Recent Reviews


Celiac

Overall Rating

Review


I’ve never gotten glutened eating there. Decent food. Really clarify that you have an allergy and ask for new pasta water.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


GF items listed on menu not available, I ordered a GF appetizer and entree, I was not made aware of that fact until after waiting 15-20 minutes after the server took my order. The alternative suggested was a seafood entree substituting the wheat pasta with a GF pasta, which I engaged. To my surprise when the order arrived , the shrimp served with the GF pasta was prepared sautéed in wheat flour. It was difficult for the manager to perceive why that entree was not GF acceptable.

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I got sick from eating here! I would not recommend going here!

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


Horrible!! I got so sick afterwards and needed to go to the hospital.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


My son and I both got sick. Definitely not safe for celiacs.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


So far so good. Have eaten here 2x's , knock on wood it's all been fine.

Updated 9 years ago read full review

Overall Rating

Review


Lots of options, but we had reactions. We are also sensitive to dairy and I think it was dairy and not gluten reaction. Our waiter tried, but really had no clue.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


I found the staff to be very helpful with gluten free options. For a chain restaurant it's pretty darn good!

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Dedicated gluten free menu with tons of options. I love it.

Updated 10 years ago read full review

Overall Rating

Review


dedicated gluten free menu, including of pasta and buns.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Diverse menu, service is very slow for gluten free items

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


No gluten free menu. Not very knowledgable about celiac. For such a big chain you would think they would have at least a small menu. I won't go there as someone who has celiac. Not worth it.

Celiac friendly?

No

Updated 10 years ago read full review

Celiac

Overall Rating

Review


No matter which location you go to, be prepared for disappointment and fear. I was asked multiple times if I wanted bread after informing the waiter I had a gluten allergy. The management staff proceeded to tell me that I could have anything on the menu, plain, without sauce. Salad without dressing, fish without seasoning... I had to eat everything dry and was not given a discount. We should have walked out... pathetic.

Celiac friendly?

No

Updated 10 years ago read full review

Gluten Intolerant

Overall Rating

Review


if you have to eat there you can find something on the menu to eat but be very careful

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


I didn't feel that they handled cross contamination issues well. They kept asking if I wanted bread even though I already said that I was gluten free.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Not good for people with celiac disease - do not guarantee no cross contamination

Updated 10 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Great goat cheese salad. Great soft chicken tacos. Helpful pleasant staff. helpful chef.

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Had a burger with salad. Server was very knowledgeable about what needed to be substituted to make the meal safe and made sure he checked everything before putting the order in (e.g. fries not safe due to fryer). Was very impressed. Edit: ordered a cheesecake slice to go, the one in the display case for was contaminated so I asked for a fresh slice from the back which they happily accommodated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery
Symptomatic Celiac

Overall Rating

Review


I had the Caesar Salad, Four Cheese Pasta w/ chicken, and the Godiva Chocolate Chessecake, all gluten free. It was amazing and I had no reaction! This was the Chesterfield, MO location.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Idk how the rest of chain is but the one in Birmingham, al has no knowledge of celiacs or gluten free. Worse though they act like they do so you never know what food to trust. Been there twice since my dx. Been glutened twice. Also don’t trust the online tool for it either. Wings are listed on there and they are breaded…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


Ordered a chicken Caesar salad with no croutons and asked the waitress to let the kitchen know it was an allergy, unfortunately found a crouton buried in the salad halfway through

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Gluten Sensitive

Overall Rating

Review


Got a happy hour hamburger in the bar area with a gluten-free bun. It was toasted beautifully. The waiter brought the wrong bun at first and thought he could just switch it out. Then I told him he had to redo it which he happily did. I had a gluten-free pasta there another time which was good.

Have lots of outdoor seating where you could probably have a dog. Reservations are recommended as this place is busy. .

They have a gluten-free cheesecake option for plain cheesecake or strawberry topping. No dairy free cheesecakes that I’ve seen.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
  • Reservations recommended

More Info