Never gotten sick eating here! I had the gf four cheese pasta and gf Godiva chocolate cheesecake. Waiters/staff seem to understand :)
Yes
Found gluten pasta in my gluten free past and the staff did not care
No
They understand gluten free. Never gotten sick eating here.
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
lots of options. I had a burger on a bun and cheesecake. staff extremely knowledgeable and friendly.
Yes
Had dinner here for the first time last night. ordered the guacamole and chips and the American burger. everything was great and I didn't get sick. Our server was knowledgeable and very obliging to find out what was gluten free and possible to have contamination. HOWEVER, I want to advise other Celiacs that Godiva chocolate is NOT guaranteed gluten free, they even say so on their website that if you have Celiac/gluten sensitivity, you shouldn't consume any of their chocolates. So, I am unsure as to why The Cheesecake Factory makes a "gluten free" cheesecake with chocolate that we are advised not to eat.... I think I will contact them if I can about it.
Knowledgeable staff, GF Godiva Cheesecake was excellent -- something that I ate, however, was not GF at this location because I was very sick afterward.
Yes
Excellent mushroom burger with GF bun! Staff knowledgeable!! Someone at table next to me just asked about it because it looked soooooo good!! Delicious!
I was so surprised when they handed me an entire gluten free menu! I felt like everyone else at my table & had so many options! They even had a flourless Godiva Chocolate cheesecake I devoured:) I can't wait to go back!
While I explained four times how serious it was the food was gluten free and cooked separately as my daughter has celiac disease and they assured me they had spoken to the chef and everything was safe in reality they served us tortilla chips that had been fried in the same fryer as items with gluten. When I said something about it I got a “bummer sorry” response. I contacted the headquarters and no one responded. Will never be eating there again.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
Well, I didn’t get sick, so that’s a plus. But I was extremely careful. I researched beforehand, and apparently Cheesecake Factory is kind of notorious for cross contamination with certain things, especially if you order gluten free pasta or things that normally have gluten but can be made gluten free upon request. I was recovering from getting sick a few days earlier, so I was extra careful and tried to order something that was naturally gluten free instead of “gluten free upon request.” Luckily I looked online at their nutrition information beforehand at https://www.thecheesecakefactory.com/assets/pdf/Nutritional_Guide.pdf. The physical menu at the restaurant only said “gluten free upon request” for any item, so I wouldn’t have know which were naturally gluten free. I made it clear to the server that I had celiac, and he said almost dismissively, “Oh, there’s gluten free marks on the menu.” So when I ordered I asked him to please let the chef know to be extra careful because I was very nervous and still recovering. I still can’t handle dairy yet as I heal. Most of the naturally gluten free ones had dairy. I ended up getting the pan seared chicken with corn replacing the mashed potatoes. It was fine tasting, but not filling. I was hungry when I left, and grumpy that I spent $20 for basically a chicken breast with veggies. The family enjoyed their food, but their bread crumbs got all over the table because you rip the bread with your hands. I was so nervous it would get in my food. They do have two gluten free cheesecakes. I had the Godiva one at Valentine’s Day when I wasn’t having issues with dairy, and it was delicious. And I didn’t react. But I don’t know that I really want to come back and spend so much money on rather disappointing food, and being paranoid about getting breadcrumbs all over.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Average
My daughter ordered the roasted chicken with mashed potatoes and broccoli. The waiter understood my daughter was celiac and relayed that information to the kitchen. Out of an abundance of caution, the manager &/or chef recommended only eating the fries if the sensitivity isn’t severe because they couldn’t 100% guarantee no cross contamination of that menu item. We skipped the fries but everything else was safe and del ious - including dessert. I appreciated their coming back out to advise.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They have gluten free options or can modify some recipes to be gluten free. The server was not knowledgeable about celiac disease at all and told me twice that the food I ordered was gluten free...only to return a few minutes later to tell me that it wasn’t and I had to choose something else. She also did not ask of my being gf was a preference or an allergy, which I feel many restaurants ask these days. They do also note on the bottom of their menu that while they try not to cross-contaminate, their kitchens are not allergy free environments and they do use shared equipment (such as fryers).
— Not very
— Not Much
— Good
Their gluten free chocolate cheesecake is SO GOOD! I only get a slice of cake because the food menu is not really safe. But I highly recommend y’all try it!
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good