The Cheesecake Factory

10 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
6 ratings

As rated by the community

24265 Cedar Road
Lyndhurst, OH 44124

Most Recent Reviews


Celiac

Overall Rating

Review


Items marked on menu as GF available. The waiter seemed knowledgeable and husband got the GF chicken Cesar salad. The food runner dropped off our meals, confirmed his was gluten free and she double checked that no croutons were added. Luckily before my husband started eating it he saw there were croutons. He got a new salad and the GF Godiva cheesecake and had symptoms of being glutened the next morning. We probably won’t be back, be careful eating here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 4 months ago read full review

Celiac

Overall Rating

Review


BE CAREFUL EATING HERE! I was told by two waitresses two different things at two different occasions. The first waitress told me that they’re super careful in the kitchen, they have a separate fryer for fries, and they prepare food in a designated area of the kitchen. I thought, “great!” And got the four cheese pasta and didn’t think anything of it. The second waitress told me that they use the same water to boil ALL of their pasta and they use the same utensils for everything. I was upset that i was told two different things at different occasions and could’ve possibly been glutened. It’s clear that their waitresses/waiters aren’t educated on allergen protocols, especially gluten. I ended up just getting a salad with their balsamic because that was the only thing that was gluten free… boring!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Overall Rating

Review


Never gotten sick eating here! I had the gf four cheese pasta and gf Godiva chocolate cheesecake. Waiters/staff seem to understand :)

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


Found gluten pasta in my gluten free past and the staff did not care

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They understand gluten free. Never gotten sick eating here.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


lots of options. I had a burger on a bun and cheesecake. staff extremely knowledgeable and friendly.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Had dinner here for the first time last night. ordered the guacamole and chips and the American burger. everything was great and I didn't get sick. Our server was knowledgeable and very obliging to find out what was gluten free and possible to have contamination. HOWEVER, I want to advise other Celiacs that Godiva chocolate is NOT guaranteed gluten free, they even say so on their website that if you have Celiac/gluten sensitivity, you shouldn't consume any of their chocolates. So, I am unsure as to why The Cheesecake Factory makes a "gluten free" cheesecake with chocolate that we are advised not to eat.... I think I will contact them if I can about it.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Knowledgeable staff, GF Godiva Cheesecake was excellent -- something that I ate, however, was not GF at this location because I was very sick afterward.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Excellent mushroom burger with GF bun! Staff knowledgeable!! Someone at table next to me just asked about it because it looked soooooo good!! Delicious!

Updated 8 years ago read full review

Overall Rating

Review


I was so surprised when they handed me an entire gluten free menu! I felt like everyone else at my table & had so many options! They even had a flourless Godiva Chocolate cheesecake I devoured:) I can't wait to go back!

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

More Info