Cheesecake Factory

3.0 stars 3.0 out of 5 4 ratings
$$Gluten Free Menu, Burgers, Pasta + 8 more

5799 N Bayshore Dr, Bayshore Mall #L100, Glendale, WI 53217

(414) 906-8550
  • User profile picture thumbnail
    2 ratingDecember 21, 2016

    They have a decent amount of gluten free options. However, they offer Godiva cheesecake as the gluten free cheesecake but Godiva chocolate is not gluten free! Their vinaigrette dressing is also not gluten free because it uses malt vinegar.

  • User profile picture thumbnail
    4 ratingSeptember 26, 2014

    The food was good and I didn't get sick, but the lack of education and knowledge of the staff is highly concerning. I waited for a couple days to see if I got sick, which was pure luck when I didn't, I believe.

  • User profile picture thumbnail
    1 ratingApril 27, 2014

    The Godiva cheesecake is NOT GF, do not fall for that. Too much cross contamination.

  • User profile picture thumbnail
    4 ratingJanuary 23, 2014

    I have always loved this place! I was extremely disappointed when I was diagnosed with celiacs that I couldn't eat here anymore. Just recently I found out they have a separate menu for GF and the Godiva Cheesecake is GF. Depending on your level of sensitivity they are also willing to give you cheesecake without the crust( as that is the only gluten in most of them). I did not get sick from any cross contamination either. Unfortunately I wish my waitress was a little more educated on the matter.

  • User profile picture thumbnail
    4 ratingJuly 22, 2017

    789 W Harbor Dr, San Diego, CA 92101

    Always a good quick meal choice. Numerous options for GF and they have two GF cheesecakes now. They will change their gloves and get a new knife upon request when serving the cheesecakes - important for celiacers!

  • User profile picture thumbnail
    2 ratingJuly 20, 2017

    5600 North Pennsylvania Avenue, Oklahoma City, OK 73112

    Went here last weekend for a friend's birthday because we knew there were gluten free options, and reviews said they were good about someone needing no cross contamination. The first item I ordered they were out of, so I reluctantly ordered one of there pastas with the gluten free noodles. I unfortunately took a few bites then started to portion out my dish, because I knew I couldn't eat it all unless I wanted to over eat. As I was doing g this I found several macaroni noodles (not gluten free) in it. Before we could even leave the restaurant I was already having problems. The only positive is that the server and manager were very swift to take action and make sure I was alright and regularly checked on me while my friends finished their meals.

  • User profile picture thumbnail
    3 ratingJuly 19, 2017

    6223 South State Street #2001, Murray, UT 84107

    staff is very knowledgeable about gf. is always get a pasta dish here. This place loses 2 stars, not for gf but I just don't think the food is worth the wait or price. however, if you are simply wondering if it is gluten free then 5 stars and 2 thumbs up since this place is very gf friendly! although they don't offer gf cheesecake they do have a gf dessert option. although I usually don't eat here it is very gf friendly.

  • User profile picture thumbnail
    5 ratingJuly 18, 2017

    505 S Grand Central Pkwy, Las Vegas, NV 89106

    Great experience here! Ordered the bacon cheeseburger with a gluten free bun. Alejandro, our waiter was very knowledgeable, thorough and double checked everything with the manager-Robb. They both spoke to the chef and line to make sure of no cross contamination. Ended our meal with the Godiva double chocolate cheesecake for dessert. Alejandro and Robb, thanks for making our eating experience a one in a lifetime! Will definitely return!

  • User profile picture thumbnail
    5 ratingJuly 18, 2017

    2301 Kalakaua Ave, Honolulu, HI 96815

    Good food, knowledgeable staff. I've always ate safely here.

  • User profile picture thumbnail
    1 ratingJuly 15, 2017

    1127 Galleria Boulevard, Roseville, CA 95678

    I waited 1 hr to be seated and another hour to get my very expensive, so so salad. I'll never go back.

  • User profile picture thumbnail
    1 ratingJuly 15, 2017

    53 Woodfield Rd, Schaumburg, IL 60173

    had the 3 cheese gluten free pasta and was violently sick for 5 hours! clearly was not GF. Not worth the risk

  • User profile picture thumbnail
    4 ratingJuly 09, 2017

    321 W Katella Ave, Anaheim, CA 92802

    My celiac daughter ordered gluten free pasta from the kid's menu. It was very tasty but I fear there must be cross contamination as she immediately felt ill afterwards. If cross contamination is not a worry for you, the menu is extensive with many GF options. Unfortunately only one cheesecake is listed as GF option.

  • User profile picture thumbnail
    5 ratingJuly 08, 2017

    2601 Preston Rd, Frisco, TX 75034

    I was dx'd with Celiac 7 months ago and have visited this restaurant twice since then while in town for medical appts. Both experiences were awesome! The server was knowledgeable about Celiac and how menu items were prepared. I was impressed! It was also delicious!! I never eat out, but I trust this place! Thanks CF!!!

  • User profile picture thumbnail
    5 ratingJuly 07, 2017

    4325 Glenwood Avenue, Raleigh, NC 27612

    I ordered gf four cheese pasta and it was delicious! My server completely understood my allergy and the food was perfect. ALSO they have a new option for gf cheesecake!! It's a coffee/chocolate option and was amazing! Highly recommend!!

  • User profile picture thumbnail
    1 ratingJuly 01, 2017

    251 Geary Street, San Francisco, CA 94102

    We have never had a good experience at the Cheesecake Factory- it's highly over rated. Save your money & go else where. The food is just mediocre & they really don't care about food allergies. They need to educate their waitstaff of what gluten is.

  • User profile picture thumbnail
    5 ratingJuly 01, 2017

    1 Walden Galleria, Cheektowaga, NY 14225

    The hostess was very knowledgeable about the GF options and how it works. They were very kind and accomdating. There is a decent amount of choices and they are all outlined in the menu. A very decent experience in my opinion.

  • User profile picture thumbnail
    5 ratingJune 26, 2017

    700 Haywood Rd, Greenville, SC 29607

    Many choices can be made GF...like the Bacon Bacon Cheeseburger. They also have a GF Godiva Cheesecake! Desserts can be so hard to find and this was divine.

  • User profile picture thumbnail
    3 ratingJune 21, 2017

    2028 Chesterfield Center, Chesterfield, MO 63017

    For the most part, their gluten-free menu is trustworthy. However, while I dined at a Cheesecake Factory in California, I was talked into having the Godiva flourless gluten-free cheesecake. I had a reaction. If I had to guess, it was either the piece of chocolate that was on top, or maybe they had used a serving piece that had been used to serve other kinds of cheesecake.

  • User profile picture thumbnail
    4 ratingJune 19, 2017

    1062 Saint Louis Galleria, St. Louis, MO 63117

    I always note my allergy and have never had a problem here (I also had good waiters). In my opinion, for a chain restaurant they have pretty good options. Pretty good pasta and the herb chicken is pretty good too. They even have a cheesecake, which is better than no cheesecake at all.

  • User profile picture thumbnail
    1 ratingJune 12, 2017

    15900 La Cantera Parkway, The Shops at La Cantera Mall, Suite 24100, San Antonio, TX 78256

    I loved going to the Cheesecake Factory until recently. I usually order pasta and salad. Every time I go, I ask which salad dressings are gluten free and I ALWAYS get a different answer. Lately I have been getting different types of pasta noodles as well. I ask over and over if they are sure it is gluten free pasta. Each time they reassure me. Needless to say, I spoke with a manager and only one type of pasta is gluten free. That means that half the time I've been eating there, I am getting a meal full of gluten!!! I feel sick after I eat there every time now. I will not be returning. They don't understand Celiac or even what gluten is.

  • User profile picture thumbnail
    2 ratingJune 08, 2017

    7875 Montgomery Rd, Cincinnati, OH 45236

    good but very expensive and only one option for cheese cake

  • User profile picture thumbnail
    5 ratingMay 29, 2017

    24250 Town Center Dr, Santa Clarita, CA 91355

    Tried their gluten free burger. The staff was knowledgeable and made sure to tell the kitchen to avoid cross contamination. The fries are in a dedicated frier. Overall great experience.

  • User profile picture thumbnail
    1 ratingMay 29, 2017

    16535 SW Freeway, Sugar Land, TX 77479

    Manager told us that nothing is available for celiacs!

  • User profile picture thumbnail
    1 ratingMay 27, 2017

    6600 Topanga Canyon Boulevard, Los Angeles, California 91303

    I got a gluten free pasta dish. There was a noodle in there that was a completely different shape than the ones I ordered. I picked it out and thought I would be ok. So sick. :(

  • User profile picture thumbnail
    1 ratingMay 22, 2017

    7875 Montgomery Rd, Cincinnati, OH 45236

    I have celiac disease I went here today for lunch. I was very careful and checked with both the hostess before sitting down and with my server before ordering. Both assured me that they treat gluten as an allergy and that I would be fine eating there. Although they assured me that I would be fine as I was eating I realized there was a gluten noodle in my pasta that I had accidentally eaten. I will now most likely be very sick from this. I altered the staff and both my server and manager were very apologetic and did not make me pay but I will never eat here again and I wouldn't recommend it for anyone with celiac disease or even a gluten allergy.

  • User profile picture thumbnail
    4 ratingMay 15, 2017

    11800 W Broad St, Richmond, VA 23233

    Items are gluten free upon request and are mixed into the regular menu. Corn tortilla chips are not gluten free at this location because they do not have a dedicated gluten free fryer but are working towards that.

  • User profile picture thumbnail
    3 ratingMay 15, 2017

    101 Jordan Creek Pkwy, Des Moines, IA 50266

    Everything was good but my pasta had a regular noodle in it and it honestly was not worth the $20. I would only go for dessert and appetizers.

  • User profile picture thumbnail
    1 ratingMay 12, 2017

    1350 Stoneridge Mall Road, Pleasanton, CA 94588

    So I walk in ask the host if they have a Gluten free menu and he says yes! I then ask (as all celiacs must do)If they had separate fryers for non gluten items like fries. He says yes! I say great we will take a table. Our server arrives I ask him about the fryers he said he had to check with kitchen. When he comes back he said that yes they are safe and fried separately. Great so I order burger GF bun and fries. Simple enough right? So after about 20 mins he comes over to tell me that he is going on break and introduced our new server. She comes back 10 mins later and tells me that the fries are safe and being cooked separately. I never mentioned this to her but I was glad she knew what was up. ANOTHER 30 mins goes by. So now it's been an hour since ordering. At this point the manager comes over and says that they can't make the fries separately and that they never do. I let him know that 3 people told me otherwise and it is marked GF on their menu. He apologizes and offers me a side salad instead. I say ok cause we were starving and annoyed. After all this the "salad" he brought out was literally a tiny bowl of nothing but lettuce. Not one tomato, shred of carrot....nothing. Nothing was taken off our bill. About an hour and half for this nonsense. FAIL. Corporate will be getting a letter and I have never done that.

  • User profile picture thumbnail
    4 ratingMay 11, 2017

    4400 Ashford Dunwoody Rd #3005, Atlanta, Georgia 30346

    The food was good, I felt the GF section was limited. basically about 20 percent of the menu. seemed to be use to handling Gf request. nice dinning area for a big chain.

  • User profile picture thumbnail
    4 ratingMay 09, 2017

    400 Commons Way #270, Bridgewater, NJ 08807

    They are very careful & very accommodating, menu is marked with all GF options and every time I've been there they've made sure to double check with kitchen staff and bring mine out separately.

  • User profile picture thumbnail
    1 ratingMay 07, 2017

    1200 Morris Turnpike #103, Short Hills, NJ 07078

    Be very careful! The server served regular pasta and claimed it was gf! It was not and my daughter ate it.

  • User profile picture thumbnail
    1 ratingMay 07, 2017

    4701 Wyandotte Street, Kansas City, MO 64112

    Tried twice. very ill both times.

  • User profile picture thumbnail
    1 ratingMay 02, 2017

    1 Walden Galleria, Cheektowaga, NY 14225

    I was not impressed with the food a little pricey for what you get. The staff we had that day did not understand gluten free. Will not return;

  • User profile picture thumbnail
    1 ratingMay 02, 2017

    201 E Pratt St, Baltimore, MD 21202

    Cheesecake Factory is normally a safe option for me besides my two reactions from eating at this location. I do not think they are trained how to accommodate

  • User profile picture thumbnail
    4 ratingApril 29, 2017

    6613 E Southern Ave, Mesa, AZ 85206

    Nice choices and gf cheesecake.

  • User profile picture thumbnail
    4 ratingApril 24, 2017

    1251 Us Highway 31 N, Greenwood, IN 46142

    Food was good. Service was decent. Been there twice with no issues and I am very sensitive to gluten.

  • User profile picture thumbnail
    5 ratingApril 24, 2017

    2028 Chesterfield Center, Chesterfield, MO 63017

    They have a gf menu and staff is knowledgeable. Food is great and they are very careful. No problems and I'm a very sensitive celiac.

  • User profile picture thumbnail
    5 ratingApril 22, 2017

    1872 Annapolis Mall Road, Annapolis, MD 21401

    There were quite a few items available for Gluten Free. I had a salad.

  • User profile picture thumbnail
    4 ratingApril 17, 2017

    1566 Polaris Pkwy, Columbus, OH 43240

    Extensive menu has some items marked that they can be prepared Gluten Free. I had the bacon burger with a gf bun and the fries are gf. Very helpful hostess and server.

  • User profile picture thumbnail
    4 ratingApril 17, 2017

    3710 Hwy 9, Freehold Raceway Mall, Freehold Township, NJ 07728

    Menu has gluten free options marked so you know which ones are. Good amount of choices

  • User profile picture thumbnail
    5 ratingApril 16, 2017

    789 W Harbor Dr, San Diego, CA 92101

    Got a Cobb salad and gf cheesecake as takeout. Salad was ok, cheesecake was amazing. Only one flavor option though.

  • User profile picture thumbnail
    1 ratingApril 14, 2017

    197 Riverside Square Mall, Hackensack, NJ 07601

    I got glutened. I have eaten here many times in the past and while the service is always terrible the gf food is usually safe. As a Celiac I always make sure to tell them of my condition and order gf items w/o substitutions. I recently had an early dinner (4pm) so it is not like they were busy, I was assured the pasta was gf only to get violently ill. I was very disappointed since they do have a decent selection but I can't go back bc I can't trust that the gf food is safe.

  • User profile picture thumbnail
    5 ratingApril 11, 2017

    415 South 27th Street, Pittsburgh, PA 15203

    The gluten free pasta was really good, there's is an option for the cheesecake lovers out there.

  • User profile picture thumbnail
    5 ratingApril 09, 2017

    14559 SW 5th St, Pembroke Pines, FL 33027

    Excellent GF selection. Great food a huge servings. Hard to have the Godiva GF cheesecake to go. Highly recommend!

  • User profile picture thumbnail
    5 ratingApril 08, 2017

    2028 Chesterfield Center, Chesterfield, MO 63017

    Enjoyed the burger, fries, and chocolate cheesecake- all GF!

  • User profile picture thumbnail
    3 ratingApril 08, 2017

    4200 Conroy Road, Orlando, FL 32839

    Unfortunately didn't eat here for the following reason - the man at the front desk assured me there was a dedicated fryer for fries but when I asked the person serving us she looked concerned saying she thought the same oil was used for other things. She checked in the kitchen and the chef said definitely don't have the fries if you need gluten free. The menu looked very good and the woman serving us was great and I used to love Cheesecake Factory before being diagnosed but just to warn any celiacs - at this particular restaurant - don't have the fries!

  • User profile picture thumbnail
    1 ratingApril 01, 2017

    65 Regent Street, Salt Lake City, UT 84111

    Third time is usually the charm... not this time! We love Cheesecake Factory but they always mess up on the order and regular noodles get mixed in with gluten free noodles. Not gluten friendly at all. Don't go! My wife has left sick every time.

  • User profile picture thumbnail
    1 ratingMarch 31, 2017

    10300 Little Patuxent Pkwy, Columbia, MD 21044

    Ordered a alfredo gluten free kids pasta half way through found a spaghetti noodle in it.

  • User profile picture thumbnail
    5 ratingMarch 31, 2017

    875 North Michigan Avenue, Chicago, IL 60611

    Godiva Chocolate GF cheesecake was out of this world! Been forever since I've enjoyed good tasting cheesecake. I was told it was the only GF cheesecake option. We did not purchase a meal, just cheesecake!

  • User profile picture thumbnail
    5 ratingMarch 30, 2017

    903-L 400 S. Baldwin Ave, Arcadia, CA 91007

    Delicious GF pasta and chocolate cheesecake. They are willing to bring out warm bread (bun) also.

  • User profile picture thumbnail
    1 ratingMarch 28, 2017

    1200 Morris Turnpike #103, Short Hills, NJ 07078

    Food is tasty but risk of contamination is high! They offer GF pasta but when questioned they cook the pasta in the same water as the regular. French fries are from a dedicated fryer from what the waiter told me.

  • User profile picture thumbnail
    1 ratingMarch 27, 2017

    115 Huntington Avenue, Boston, MA 02199

    This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.

  • User profile picture thumbnail
    5 ratingMarch 26, 2017

    101 Jordan Creek Pkwy, Des Moines, IA 50266

    Delicious food, lots of choices, knowledgeable staff! The Godiva Cheesecake is gluten free and it is DELICIOUS! A must have!

  • User profile picture thumbnail
    2 ratingMarch 26, 2017

    4325 Glenwood Avenue, Raleigh, NC 27612

    This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) I got the grilled chicken green beans and mashed potatoes. Then i got the godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten Free Menu
  • Pasta

Categories

  • Breakfast
  • Kid Friendly
  • Lunch
  • Restaurant

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