The Cheesecake Factory

Went here for lunch with daughter who is gf. Everything gf is listed on regular menu. We didn’t see much as waiter kept coming by too ask if we’re ready but we weren’t. Felt so rushed it was our first time. My daughter just got buttered noodles. She said it was good but it was all so overpriced. I was with 2 other people we all ordered fettuccine lunch.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I had to google to find gluten free options (no GF menu listed online). I ordered the factory nachos. They told me that I couldn’t have the cheese sauce but could have cheddar Jack cheese to make it GF. I had heartburn after eating it and was sick later on. My guess is that the tortilla chips are cc’d. I have tried to eat here a few times since getting diagnosed with celiac. This isn’t a safe place for celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Got the ribeye steak, fries, and a chocolate cheesecake (1 of 2 GF cheesecakes). Food was delicious and I didn't have a reaction from it.

They're not dedicated gf, but our server was pretty knowledgeable and kind about dealing with my celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for lunch
• Good for takeout

Waiter was very helpful and answered all my questions. If he didn’t know, he went and asked the kitchen. I felt like I was in good hands eating there. I ended up with a burger and salad, which were both average.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

My Celiac daughter ordered the gluten free burger with a gluten free bun and fruit. Within an hour vomiting, diarrhea, and all signs of eating gluten. Waiter assured us that they could accommodate and that everything would be gluten free. Never again :(

Celiac friendly?

No

good but very expensive and only one option for cheese cake

I have celiac disease I went here today for lunch. I was very careful and checked with both the hostess before sitting down and with my server before ordering. Both assured me that they treat gluten as an allergy and that I would be fine eating there. Although they assured me that I would be fine as I was eating I realized there was a gluten noodle in my pasta that I had accidentally eaten. I will now most likely be very sick from this. I altered the staff and both my server and manager were very apologetic and did not make me pay but I will never eat here again and I wouldn't recommend it for anyone with celiac disease or even a gluten allergy.

Celiac friendly?

No

I'm glad other people have eaten here and not gotten glutened. However, I've gotten sick every time I've eaten here! Maybe it's my fault for ordering gluten free pasta dishes, but they shouldn't label it gluten free if it's not! I do appreciate the large gluten free menu though.. So I felt like that warranted 3 stars!

Menu is marked with GF options. Dedicated fryer for fries is awesome! I've eaten here many times and I'm very sensitive. I have not gotten sick.

Celiac friendly?

Yes

Had a wonderful GF burger. Can't wait to go again.

Their PPM disclaimer keeps me from giving a Celiac friendly rating, but I am severely gluten sensitive and did not get sick after eating there.

Celiac friendly?

No

I had their low-licious gluten free cheesecake and it was pretty great! The crust wasn’t fantastic but the filling was AMAZING! Super tasty 😋

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I went here on Black Friday and the restaurant is cute! Their menu was clearly labeled for what could be made gluten free. I told the waiter three times that I have a gluten allergy (I have celiac) and wanted a gluten free bun for my burger. He repeated the order back to me and told me the fries were in a designated frier. Unfortunately, the burger had a gluten bun. I took one bite and felt suspicious that it didn’t have a normal gluten-free bun texture, so I focused on my fries. When he came to clear the plates, he apologized for bringing me a gluten bun, but I had already taken a bite of it. They comped my burger, but I would not come back here. I made it very clear that I could not have gluten and they served me a bun with gluten. I was very bummed about this so I gave my GF cheesecake to my sister. I got sick that night. Disappointing :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

The first thing I told my server about was that I had celiacs disease and before I could explain anything she explained her sister also had celiac and she knew I couldn’t eat gluten. I explained to her about cross contamination and she assured me I would be great. I got nachos and she said they couldn’t put a kind of cheese on it and that they could only melt cheese. I was fine with it. Right after I ate them I felt sick. Come to find out, the chips are mixed with flour tortillas and corn tortillas. Please be careful if eating her.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Got the GF pasta with chicken and pancetta. Also got the Godiva cheesecake to go. The server wasn’t the most knowledgeable, but made an effort and checked with the kitchen.

They served bread on the table for the other guests.

The corn cakes are marked GF and looked really good but check they’re not fried.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten free pasta is cooked in the same water as wheat pasta and they are unable (unwilling) to cook it separately.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent