Cheesecake Factory
-
-
May 22, 2017I have celiac disease I went here today for lunch. I was very careful and checked with both the hostess before sitting down and with my server before ordering. Both assured me that they treat gluten as an allergy and that I would be fine eating there. Although they assured me that I would be fine as I was eating I realized there was a gluten noodle in my pasta that I had accidentally eaten. I will now most likely be very sick from this. I altered the staff and both my server and manager were very apologetic and did not make me pay but I will never eat here again and I wouldn't recommend it for anyone with celiac disease or even a gluten allergy.
-
April 21, 2016I'm glad other people have eaten here and not gotten glutened. However, I've gotten sick every time I've eaten here! Maybe it's my fault for ordering gluten free pasta dishes, but they shouldn't label it gluten free if it's not! I do appreciate the large gluten free menu though.. So I felt like that warranted 3 stars!
-
February 09, 2016Menu is marked with GF options. Dedicated fryer for fries is awesome! I've eaten here many times and I'm very sensitive. I have not gotten sick.
-
-
April 21, 2014
Their PPM disclaimer keeps me from giving a Celiac friendly rating, but I am severely gluten sensitive and did not get sick after eating there.
-
September 22, 2017
15230 N Scottsdale Rd, Scottsdale, AZ 85254
Found wheat pasta mixed in with the gluten free pasta. Staff corrected it right away but now I feel unsafe eating here
-
September 17, 2017
115 Huntington Avenue, Boston, MA 02199
Celiac friendly, gluten free food cleared labelled on the menu and feeling good also the day after. The waitress even clearly pointed out the safety for celiacs.
-
September 15, 2017
7067 Friars Road, San Diego, CA 92108
First off, I will say the manager and the waitress were great. I ordered from the gluten-free options. I got steak and mashed potatoes and asparagus. I informed the waitress I had celiac. Unfortunately my Nima sensor tested the steak and the mashed potatoes as positive for gluten. The manager was very interested in my sensor, And was trying to troubleshoot why they showed up as gluten positive.
-
September 09, 2017
3500 Las Vegas Freeway, Las Vegas, NV 89109
Visited the chain in The Grove Los Angeles twice with no issues however after visiting the one in Las Vegas (Caesars Palace) having the same burger as I did in LA... I have been so ill. Must be down to cross contamination :(
-
August 30, 2017
3500 Las Vegas Freeway, Las Vegas, NV 89109
the bacon bacon cheesburger @cheescakefactory with gf bun is amazing!! tastes like paradise!!!
-
August 26, 2017
1350 Stoneridge Mall Road, Pleasanton, CA 94588
Despite ordering something marked "GF upon request" and specifying my need for it to be gluten-free, my broccoli had several spaghetti noodles in it. Clearly cooked in a shared pot. Not at all celiac friendly - avoid like the plague.
-
August 26, 2017
520 N Orlando Ave, Winter Park, FL 32789
They have gluten free items marked on their menu be sure to state that you would like the dish gluten free and specify that you have an allergy. I ordered the chicken taco lettuce wraps and they were delicious. I am very sensitive to cross contamination and I did not get sick. At another location I ordered the gluten free pasta and got very sick so I would advice caution against the pasta.
-
August 24, 2017
6223 South State Street #2001, Murray, UT 84107
Their gluten free items are amazing! The turkey burger with gluten free bun is great, also the 4 cheese pasta, and their 2 gluten free cheesecakes! I could eat the cheesecake every week and not get tired of it.
-
August 20, 2017210 Andover Street, Peabody, MA 01960
I really don't think the waiter was paying attention or cared when I said I needed gluten-free. I felt glutened right after eating there. I won't take my chance there again.
-
August 20, 20171201 Lake Woodlands Dr #302, The Woodlands, TX 77380
Decent pasta! It's nice to be able to go somewhere so many people love. Apparently there is gluten free cheesecake but I have yet to try it.
-
August 18, 2017
10260 Midtown Parkway, Jacksonville, FL 32246
Staff not trained well on gluten free food and when asked what wasn't gluten free in a salad the reply was I have no idea. Not something any celiac really wants to hear and had to ask multiple times for the food we ordered to be gluten free.
-
August 14, 2017
875 North Michigan Avenue, Chicago, IL 60611
Fabulous gluten free options. Gorgeous burger with sweet potato fries, shrimp pasta and they even altered the fettuccine alfredo sauce for us. Amazing food, service, and yes the Godiva cheesecake is to die for. 3 celiacs did not get sick.
-
August 12, 2017
2402 East Camelback Road, Phoenix, AZ 85016
This location is NOT celiac safe. When we came in, I talked to the server, and then also the manager. The manager assured me that there gluten free pasta with celiac safe and cooked in new water. He also assured me that he would walk back to the kitchen and talk to the chef. When my daughters gluten-free pasta came, right in the middle was a big gluten noodle. I would never trust eating here again.
-
-
August 09, 2017
101 Jordan Creek Pkwy, Des Moines, IA 50266
I only had the Godiva chocolate cheesecake - in a to-go box. And omg it was so good and rich. Loved every bite.
-
August 08, 2017
65 Regent Street, Salt Lake City, UT 84111
Regular pasta in with gluten free pasta! Terrible. Managers response was poor.
-
August 07, 2017
2715 Southdale Cir, Edina, MN 55435
Are here many times with no problems. Gluten Free Godiva Cheesecake!!!!
-
August 04, 2017
71 Isham Road #20, West Hartford, CT 06107
The Godiva Chocolate cheesecake is incredible, rich, and delicious!
-
-
July 30, 2017
8030 Renaissance Parkway #950, Durham, NC 27713
Review is in consideration of GF. Brunch, no GF bread offered, yet they have a hamburger bun that I could have had, untoasted. So you know the prep is limited for GF meaning be careful. Also, strange no alternative milks offered, for instance coconut, almond, etc. just not really a friendly food sensitivity restaurant. I guess they have not been paying attention around them.
-
July 29, 2017
400 Commons Way #270, Bridgewater, NJ 08807
I go here all the time and get the guacamole made to order, French fries and Godiva chocolate cheese cake and never had a reaction.
-
July 28, 2017
94 Providence Place, Providence, RI 02903
Four cheese pasta was good and it had real sauce!!!! No stomach pain, yet :)
-
July 22, 2017
789 W Harbor Dr, San Diego, CA 92101
Always a good quick meal choice. Numerous options for GF and they have two GF cheesecakes now. They will change their gloves and get a new knife upon request when serving the cheesecakes - important for celiacers!
-
July 20, 2017
5600 North Pennsylvania Avenue, Oklahoma City, OK 73112
Went here last weekend for a friend's birthday because we knew there were gluten free options, and reviews said they were good about someone needing no cross contamination. The first item I ordered they were out of, so I reluctantly ordered one of there pastas with the gluten free noodles. I unfortunately took a few bites then started to portion out my dish, because I knew I couldn't eat it all unless I wanted to over eat. As I was doing g this I found several macaroni noodles (not gluten free) in it. Before we could even leave the restaurant I was already having problems. The only positive is that the server and manager were very swift to take action and make sure I was alright and regularly checked on me while my friends finished their meals.
-
July 19, 2017
6223 South State Street #2001, Murray, UT 84107
staff is very knowledgeable about gf. is always get a pasta dish here. This place loses 2 stars, not for gf but I just don't think the food is worth the wait or price. however, if you are simply wondering if it is gluten free then 5 stars and 2 thumbs up since this place is very gf friendly! although they don't offer gf cheesecake they do have a gf dessert option. although I usually don't eat here it is very gf friendly.
-
July 18, 2017
505 S Grand Central Pkwy, Las Vegas, NV 89106
Great experience here! Ordered the bacon cheeseburger with a gluten free bun. Alejandro, our waiter was very knowledgeable, thorough and double checked everything with the manager-Robb. They both spoke to the chef and line to make sure of no cross contamination. Ended our meal with the Godiva double chocolate cheesecake for dessert. Alejandro and Robb, thanks for making our eating experience a one in a lifetime! Will definitely return!
-
July 18, 2017
2301 Kalakaua Ave, Honolulu, HI 96815
Good food, knowledgeable staff. I've always ate safely here.
-
July 15, 2017
1127 Galleria Boulevard, Roseville, CA 95678
I waited 1 hr to be seated and another hour to get my very expensive, so so salad. I'll never go back.
-
July 15, 2017
53 Woodfield Rd, Schaumburg, IL 60173
had the 3 cheese gluten free pasta and was violently sick for 5 hours! clearly was not GF. Not worth the risk
-
July 09, 2017
321 W Katella Ave, Anaheim, CA 92802
My celiac daughter ordered gluten free pasta from the kid's menu. It was very tasty but I fear there must be cross contamination as she immediately felt ill afterwards. If cross contamination is not a worry for you, the menu is extensive with many GF options. Unfortunately only one cheesecake is listed as GF option.
-
July 08, 2017
2601 Preston Rd, Frisco, TX 75034
I was dx'd with Celiac 7 months ago and have visited this restaurant twice since then while in town for medical appts. Both experiences were awesome! The server was knowledgeable about Celiac and how menu items were prepared. I was impressed! It was also delicious!! I never eat out, but I trust this place! Thanks CF!!!
-
July 07, 2017
4325 Glenwood Avenue, Raleigh, NC 27612
I ordered gf four cheese pasta and it was delicious! My server completely understood my allergy and the food was perfect. ALSO they have a new option for gf cheesecake!! It's a coffee/chocolate option and was amazing! Highly recommend!!
-
July 01, 2017
251 Geary Street, San Francisco, CA 94102
We have never had a good experience at the Cheesecake Factory- it's highly over rated. Save your money & go else where. The food is just mediocre & they really don't care about food allergies. They need to educate their waitstaff of what gluten is.
-
July 01, 2017
1 Walden Galleria, Cheektowaga, NY 14225
The hostess was very knowledgeable about the GF options and how it works. They were very kind and accomdating. There is a decent amount of choices and they are all outlined in the menu. A very decent experience in my opinion.
-
June 26, 2017
700 Haywood Rd, Greenville, SC 29607
Many choices can be made GF...like the Bacon Bacon Cheeseburger. They also have a GF Godiva Cheesecake! Desserts can be so hard to find and this was divine.
-
June 21, 2017
2028 Chesterfield Center, Chesterfield, MO 63017
For the most part, their gluten-free menu is trustworthy. However, while I dined at a Cheesecake Factory in California, I was talked into having the Godiva flourless gluten-free cheesecake. I had a reaction. If I had to guess, it was either the piece of chocolate that was on top, or maybe they had used a serving piece that had been used to serve other kinds of cheesecake.
-
June 19, 2017
1062 Saint Louis Galleria, St. Louis, MO 63117
I always note my allergy and have never had a problem here (I also had good waiters). In my opinion, for a chain restaurant they have pretty good options. Pretty good pasta and the herb chicken is pretty good too. They even have a cheesecake, which is better than no cheesecake at all.
-
June 12, 2017
15900 La Cantera Parkway, The Shops at La Cantera Mall, Suite 24100, San Antonio, TX 78256
I loved going to the Cheesecake Factory until recently. I usually order pasta and salad. Every time I go, I ask which salad dressings are gluten free and I ALWAYS get a different answer. Lately I have been getting different types of pasta noodles as well. I ask over and over if they are sure it is gluten free pasta. Each time they reassure me. Needless to say, I spoke with a manager and only one type of pasta is gluten free. That means that half the time I've been eating there, I am getting a meal full of gluten!!! I feel sick after I eat there every time now. I will not be returning. They don't understand Celiac or even what gluten is.
-
May 29, 2017
24250 Town Center Dr, Santa Clarita, CA 91355
Tried their gluten free burger. The staff was knowledgeable and made sure to tell the kitchen to avoid cross contamination. The fries are in a dedicated frier. Overall great experience.
-
May 29, 2017
16535 SW Freeway, Sugar Land, TX 77479
Manager told us that nothing is available for celiacs!
-
May 27, 2017
6600 Topanga Canyon Boulevard, Los Angeles, California 91303
I got a gluten free pasta dish. There was a noodle in there that was a completely different shape than the ones I ordered. I picked it out and thought I would be ok. So sick. :(
-
May 15, 2017
11800 W Broad St, Richmond, VA 23233
Items are gluten free upon request and are mixed into the regular menu. Corn tortilla chips are not gluten free at this location because they do not have a dedicated gluten free fryer but are working towards that.
-
May 15, 2017
101 Jordan Creek Pkwy, Des Moines, IA 50266
Everything was good but my pasta had a regular noodle in it and it honestly was not worth the $20. I would only go for dessert and appetizers.
-
May 12, 2017
1350 Stoneridge Mall Road, Pleasanton, CA 94588
So I walk in ask the host if they have a Gluten free menu and he says yes! I then ask (as all celiacs must do)If they had separate fryers for non gluten items like fries. He says yes! I say great we will take a table. Our server arrives I ask him about the fryers he said he had to check with kitchen. When he comes back he said that yes they are safe and fried separately. Great so I order burger GF bun and fries. Simple enough right? So after about 20 mins he comes over to tell me that he is going on break and introduced our new server. She comes back 10 mins later and tells me that the fries are safe and being cooked separately. I never mentioned this to her but I was glad she knew what was up. ANOTHER 30 mins goes by. So now it's been an hour since ordering. At this point the manager comes over and says that they can't make the fries separately and that they never do. I let him know that 3 people told me otherwise and it is marked GF on their menu. He apologizes and offers me a side salad instead. I say ok cause we were starving and annoyed. After all this the "salad" he brought out was literally a tiny bowl of nothing but lettuce. Not one tomato, shred of carrot....nothing. Nothing was taken off our bill. About an hour and half for this nonsense. FAIL. Corporate will be getting a letter and I have never done that.
-
May 11, 2017
4400 Ashford Dunwoody Rd #3005, Atlanta, Georgia 30346
The food was good, I felt the GF section was limited. basically about 20 percent of the menu. seemed to be use to handling Gf request. nice dinning area for a big chain.
-
May 09, 2017
400 Commons Way #270, Bridgewater, NJ 08807
They are very careful & very accommodating, menu is marked with all GF options and every time I've been there they've made sure to double check with kitchen staff and bring mine out separately.
-
May 07, 2017
1200 Morris Turnpike #103, Short Hills, NJ 07078
Be very careful! The server served regular pasta and claimed it was gf! It was not and my daughter ate it.
-
-
May 02, 2017
1 Walden Galleria, Cheektowaga, NY 14225
I was not impressed with the food a little pricey for what you get. The staff we had that day did not understand gluten free. Will not return;
-
May 02, 2017
201 E Pratt St, Baltimore, MD 21202
Cheesecake Factory is normally a safe option for me besides my two reactions from eating at this location. I do not think they are trained how to accommodate
Gluten-Free Features
- Appetizers
- Bread/Buns
- Burgers
- Cheesecake
- Dessert
- Gluten Free Menu
- Pasta
Categories
- Breakfast
- Kid Friendly
- Late Night
- Lunch
- Restaurant
| Monday | 11 am - 11 pm |
| Tuesday | 11 am - 11 pm |
| Wednesday | 11 am - 11 pm |
| Thursday | 11 am - 11 pm |
| Friday | 11 am - 12 am |
| Saturday | 12 am - 12:30 am, 11 am - 12 am |
| Sunday | 12 am - 12:30 am, 10 am - 11 pm |
-
maps.google.com/?cid=10559523981220955656
Be the first to add a photo!
Contact us to talk about your advertising options.