Review of The Cheesecake Factory

11800 Lake Victoria Gardens, Palm Beach Gardens, FL 33410

Overall Rating

Review


Called ahead and the staff understood and would accommodate by prepping gf pasta separately (normally all pasta boiled together). Ordered with a seemingly knowledgeable server but 10-15 min after our order was in the manager came out and told us they were out of gf pasta?! I have no idea how it took so long for them to bring this to our attention but it was too late to go somewhere else so we ended up getting a gf bun with butter (my 4 year old is incredibly picky and that was the only other thing they had available). Points for trying to make it right and knowing what celiac meant and not just subbing reg pasta, but the whole experience was incredibly annoying as they didn’t have the gf food they had listed on the menu and the server didn’t know they didn’t have it either.

Updated 2 months ago